The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
In March 2023, Council adopted Richmond Hill’s first official Land Acknowledgement Statement, developed after consultation with First Nations and Indigenous Communities. The official Land Acknowledgement Statement is:
"We are gathering on lands that have been home to First Nations Peoples from time immemorial. We acknowledge that what we now call Richmond Hill is on the Treaty Lands and Territory of the Mississaugas of the Credit First Nation and the Mississauga and Chippewa Nations of the Williams Treaty. We also recognize that we are on part of the traditional territories of the Haudenosaunee and the Huron Wendat.
We would also like to acknowledge all First Nation, Inuit and Métis peoples from across North America, also known as Turtle Island, who now reside in the City of Richmond Hill. We are committed to rebuilding constructive and cooperative relationships."
As of April 2023, Richmond Hill’s Land Acknowledgement will be read:
How did Richmond Hill develop its Official Land Acknowledgement? |
The City’s Land Acknowledgement was developed in consultation with First Nations who have treaty rights in Richmond Hill, Aboriginal rights, as well as stakeholders who live in Richmond Hill having Aboriginal rights. For more information, you can read staff report SRCM.23.04 – Richmond Hill Land Acknowledgement and the Report from Shared Path Consultation Initiative. |
Can others use Richmond Hill’s Land Acknowledgement? |
If you are hosting a meeting or event in Richmond Hill, you are welcome to use Richmond Hill’s Official Land Acknowledgement. |
What is a Land Acknowledgement? |
When done in the spirit of truth and reconciliation, a Land Acknowledgement sets intentions for creating and maintaining respectful, reciprocal relationships. Using a land acknowledgement at the beginning of a meeting or gathering demonstrates recognition and respect for Indigenous Peoples, and promotes awareness of the history of the lands on which we live and work. |
Where can I learn more about Indigenous People who have ties to Richmond Hill? |
The City invites you to learn more about the history of Indigenous Peoples in Canada, including the Mississaugas of the Credit First Nation Treaty 13, and the Williams Treaties Territories, which encompass the lands of Richmond Hill: |
Pronunciation |
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