The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill has a variety of birthday party packages that all have different themes and activities for your guests to enjoy. To check available times or to book a party, use our online party package request form or call 905-771-5504.
All party packages include up to 20 party invitations with a map to your party location. Additional invitations are sold in packets of 10 for $1.50 total.
All prices include HST.
Adventure Party - Summer 2024: only available evenings and weekends |
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What will party guests do?Guests ages 6+*, will test their skills on the high and low ropes challenge course and climbing wall. *Children aged 6-7 can only participate on low ropes challenge course and climbing wall. Where will the party be?Adventure parties take place at the Eyer Ropes Challenge Course.What's included in the cost of a package?The Adventure Party package costs $245.24 (with tax) and includes:
To book an Adventure Party, email adventure@richmondhill.ca. |
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Bonfire Bash Party - Summer 2024: only available evenings and weekends |
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What will party guests do?Guests ages 6+, will be sitting around a campfire celebrating. A host will build and maintain a fire and run campfire activities and games. Package includes a maximum of 15 guests.Where will the party be?Bonfire bash parties are available at Phyllis Rawlinson Park.What's included in the cost of a package?Bonfire Bash Party Package costs $221.99 (with tax) and includes:
To book a Bonfire Bash email adventure@richmondhill.ca. |
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Cupcake Decorating Party | ||||
What will party guests do?Guests ages 8 to 14, will design their own cupcakes. Guests will decorate two types of cupcakes with icing, sprinkles and other tasty treats.Where will the party be?Cupcake Decorating Parties are available at the Bayview Hill Community Centre.What's included in the cost of a package?The Cupcake Decorating Party package costs $258 (with tax) and includes:
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Kindergym Party |
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What will party guests do?Guests ages 2 to 6, will climb, slide and run around the gym. Your party includes private use of the gym with climbers, sliders, balls and other kindergym equipment.Where will the party be?Kindergym parties are available at the following locations:
What's included in the cost of a package?Kindergym Party Package A costs $225.80 (with tax) and includes:
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Skating Party |
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What will party guests do?Guests of all ages, will ice skate together at one of Richmond Hill's arenas. Where will the party be?Skating Parties are available at the following Richmond Hill arenas:
What's included in the cost of a package?Skating Party packages cost $208.41 (with tax) and include:
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Soccer Party |
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Sports of All Sorts Party |
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What will party guests do?Guests ages 6 to 14, will have private use of the gym with a variety of team sports equipment, including:
Where will the party be?Sports of All Sorts Parties are available at the following locations:
What's included in the cost of a package?The Sports of All Sorts Party Package A costs $225.80 (with tax) and includes:
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Swimming Party |
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What will party guests do?Guests of all ages, will swim together at one of Richmond Hill's pool facilities.Where will the party be?Swimming Parties are available at the following pool facilities:
What's included in the cost of a package?Swimming Party packages start at $208.41 (with tax) and include:
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Victorian Tea Party |
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What will party guests do?Guests ages 5 to 12, will enjoy making a calling card, and pot pourri sachet. Learn interesting facts about the Victorian time and proper etiquette for young ladies and gentlemen. Complete your party with a traditional afternoon tea and enjoy finger sandwiches, cookies and a secret "fairy tea".Where will the party be?Victorian Tea Parties are held at Richmond Hill's Heritage Centre.What's included in the cost of a package?The Victorian Tea Party package costs $353.98 (with tax) and includes:
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Victorian Parlour Party |
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What will party guests do?Guests ages 5 to 12, will enjoy making a calling card, and pot pourri sachet. Learn interesting facts about the Victorian time and proper etiquette for young ladies and gentlemen. Where will the party be?Victorian Tea Parties are held at Richmond Hill's Heritage Centre. What's included in the cost of a package?The Victorian Parlour Party package costs $219.68 (with tax) and includes:
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Video Game Party |
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What will party guests do?Guests ages 8 to 14, will enjoy playing the latest games for Xbox One and Playstation 4. You can book a casual play party or a tournament-style party. All games are child and family rated games. Where will the party be?Video Game Parties take place at the Bayview Hill Community Centre.What's included in the cost of a package?The Video Game Party package costs $172.08 (with tax) and includes:
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Wave Pool Party - currently not offered |
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What will party guests do?Guests of all ages, will enjoy splashing through big waves, riding down the slide, shooting some hoops or relaxing in the warm water. The Wave Pool has a 100 ft waterslide with rainbow effects, translucent sections and a step out finish. Where will the party be?Richmond Hill's Wave Pool is located at: 5 Hopkins Street What's included in the cost of a package?Wave Pool Party packages cost $294.01 (with tax) and include:
Tuesday Night Special (beginning Fall 2024): Wave Swim Party Package, $208.41 (with tax), room time 6:15 - 9 p.m., swim time 6:45 - 8 p.m. View our Wave Swim schedule for available party package times Swimming - City of Richmond Hill Adult supervisionAdults (16 years of age and older) are required to supervise kids at swimming parties. Below are the rules for adult supervision:
To book a Wave Pool Party, call 905-508-9283, ext. 2067. |
To minimize single-use plastics in City facilities, party organizers and guests are encouraged to replace single-use items with reusable alternatives whenever possible.
Below are the frequently asked questions about Richmond Hill's birthday party packages.
Can I book a swimming pool or ice arena for a private party? |
Yes, you can book private parties at a Richmond Hill pool facility or ice arena. Call the pool facility directly to book a private swimming party. The front desk staff will tell you about the facility's availability and pricing. Complete a Facility Rental Permit Request to book a private party at one of Richmond Hill's arenas. |
Do I need parents to go into the pool for a Swimming Party package? |
All children under the age of 10 must be accompanied in the water by a parent or guardian who is at least 16 years old. Parent supervision is needed even if there are lifeguards on duty. |
Can I book additional time in the gym or party room? |
Yes, you can book additional time in the gym or party room. View our facility rental information for costs of additional time. |
Do all the party packages include a party host or hostess? |
Not all party packages include a host or hostess. You can find out if your party package includes a host or hostess by viewing the party package details. |
Can I decorate the party room? |
Yes, you can decorate the party room you rent. You will have 15 minutes of free set-up time before your scheduled rental. You are allowed to decorate the walls of the room but you are not allowed to use staples, nails or tacks. |
Who cleans up after the party? |
You are responsible to clean up the room after your party. You need to make sure that all rented facilities and properties are left in the same clean and organized condition as when you arrived. |
Can I have an outside company come to the party for entertainment or other event purposes? |
Yes, you can hire an outside company to entertain at your party. Richmond Hill staff must first approve any outside equipment you bring. |