The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Our community is proud to be walk-friendly and bicycle-friendly.
Richmond Hill trail etiquette for shared trails (pedestrians and cyclists) includes:
There are many good reasons to cycle, including:
Richmond Hill's cycling routes include:
We also have a Cycling Map to help you plan your cycling route. Our map includes:
You can get a hard copy of our Cycling Map from one of the following locations:
View a cycling map of York Region.
It is important to practice proper safety when caring for your bicycle and when cycling. Ontario's Guide to Safe Cycling and York Region's Bicycle and Helmet Safety information will help you and your family stay safe while enjoying cycling activities.
Richmond Hill has free bike lockers at some of our community facilities. These lockers are for cycling gear only. You are encouraged to bring your own lock. Park your bike for free when you visit the following places:
Richmond Hill has events to promote greener transportation options, such as:
There are a number of other projects taking place in Richmond Hill, York Region and across Canada to support sustainable transportation. Some of these community initiatives include:
Learn more about sustainable transportation in Richmond Hill.
Our Pedestrian and Cycling Master Plan guides the development of a trail network in Richmond Hill for on and off-road commuter and recreational cycling. The second phase of the Plan includes the construction of 155.6 km of sidewalk over the next 25 years and an additional 19 km of new or improved trails.