The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
Richmond Hill has great outdoor skating opportunities in the winter.
Status: The Skate Trail is open.
Call 905-771-5490 for ice conditions.
The Richmond Green Skate Trail has a number of features including:
The trail is open daily for ice skating between 10 a.m. and 10 p.m. weather permitting from December to March. It is located at:
1300 Elgin Mills Road East
Richmond Hill, ON L4S 1M5
Enjoy skating on the natural ice of Mill Pond in the winter. Make sure the ice is safe before skating. There is a sign posted at the south end of the pond.
Status: CLOSED due to unsafe ice conditions.
Richmond Hill provides an ice rink at the Crosby Park baseball diamond when it's cold enough.
We know how inviting a clean sheet of ice can be. However, we advise everyone to stay off of frozen lakes, rivers, ponds* and stormwater ponds, as the ice may not be safe. Even if the weather has been cold, other factors such as water flow, fluctuating water levels and snow on the ice, can contribute to unsafe conditions. In addition, even if the ice at the water's edge seems safe, it can get weaker as you get farther out.
If someone falls through the ice, call 9-1-1. Do not put yourself in danger. Throw a flotation device, rope, extension cord, ladder or long pole to hold onto. If they manage to get out, try to dry them off and keep them warm until emergency personnel arrive.
*The only natural body of water that is monitored by the Town is the Mill Pond. Signage posted at the south end of the pond lets you know when it is safe for skating and other activities.
Learn about Richmond Hill's: