Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Are you looking to gain visibility in the community? If you are interested in marketing your business to the culturally-diverse, family-oriented population of Richmond Hill, we have the solution! Richmond Hill offers a wide variety of sponsorship and advertising opportunities, allowing you to reach residents where they live, work and play.
Sponsorship and advertising opportunities with Richmond Hill can help your business:
- Reach over 200,000 residents
- Engage with your audience
- Attract new customers
- Increase brand awareness and logo visibility
- Connect with the community
- Achieve marketing ROI from cost-effective solutions that offer targeted reach
We are committed to crafting custom solutions that will help you achieve your marketing objectives. From advertising in our high traffic facilities to event sponsorships, our solutions can help uniquely position your brand to the right audience at the right time and place. For more information, contact us at advertising@richmondhill.ca or 905-787-8471, ext. 236.
Fall 2019 Winter 2020 Community Recreation Guide
Richmond Hill's Community Recreation Guide offers a prime marketplace for advertising your business to a population that is active in a variety of educational, recreational and leisure activities.
- 60,000 copies circulated to homes, community centres, arenas and libraries in Richmond Hill
- Artwork is due Friday, June 7, 2019
- Payment is due Friday, June 28, 2019
- Delivery date to the public is Thursday, August 8, 2019
- Six-month household retention rate
| Ad Type | Inside Front Double Cover | Inside Back Double Cover | Full Page | Half Page | Quarter Page | One Eighth Page |
| Dimensions |
8.125"w x 10.625"h |
8.125"w x 10.625"h |
7.125"w x 8.825"h |
Vertical 3.5"w x 8.825"h Horizontal 7.125"w x 4.375"h |
3.5"w x 4.375"h |
3.5"w x 2.125"h |
| Commercial Rate |
$3,214.79.75 |
$2,893.29 |
$1,839.85 |
$868.01 | $548.65 |
$289.87 |
| Affiliated Group Rate* |
N/A |
N/A |
$991.56 |
$634.48 | $319.28 |
$240.53 |
*Affiliated Group Rate applies only to Richmond Hill-based non-profit organizations. Commercial businesses do not apply for this rate. Read more in the Community Group Affiliation Policy.
School Break 2019-20 Guide
This guide offers a prime channel to advertise your product or service to parents in Richmond Hill.
- 7,000 copies circulated to community centres, arenas and libraries in Richmond Hill
- Artwork and full payment is due Friday, September 6, 2019
- Delivery date to the public is Wednesday, October 23, 2019
- Six-month household retention rate
Camp Guide Advertising Dimensions and Prices
| Ad Size | Outside Back Cover | Inside Back Cover | Full Page | Half Page |
| Dimensions | 5.5"W x 8.5"H | 5.5"W x 7.625"H | 5"W x 7.625"H | 5"W x 3.75"H |
| Commercial Rate |
$1,805.31 |
$1,353.98 |
$935.32 |
$623.20 |
| Affiliated Group Rate* | $1,318.80 | $988.40 | $504.04 | $446.63 |
*Affiliated Group Rate applies only to Richmond Hill-based non-profit organizations. Commercial businesses do not apply for this rate. Read more in the Community Group Affiliation Policy.
Adults 55+ Newsletter
Our monthly Adults 55+ newsletter offers a prime marketplace for advertising your products and services to actively engaged community members aged 55 and above.
- 900 copies circulated to patrons at the McConaghy Centre, Richmond Hill's Older Adult hub
- Targets Richmond Hill's more than 2,000 active Adults 55+ members
- Artwork and payment is due the 1st Friday of the month prior
- Delivery date is the 1st of each month
| Ad size | Quarter Page |
| Dimensions | 3.5"W x 4.75"H |
| Advertising Rate | $520/6 months or $936/1 year |
Facility Banner Display
On-site facility banner stands at Richmond Hill community centres and pools allow your brand to reach an engaged and focused audience. Eye-catching roll-up banners offer a premium placement opportunity and give your brand heightened visibility in high traffic zones.
- Provides opportunity to expose your custom ad in any one eight Richmond Hill community centres and pools
- Weekly rate gives your ad campaign heightened flexibility with location and time
|
Facility Banner Display Advertising Rate |
$153/week |
Lobby Poster Display
Framed lobby posters at Richmond Hill community centres and pools provide visibility and attention within our high traffic facilities. Professional printing and display will give your ad impact and help keep your business top of mind.
|
Lobby Poster Advertising Rate |
$2,000/6 months at 2 facilities |
LCD Monitors
Our digital LCD ads allow you to leverage a modern and eye-catching advancement in marketing technology. Have your ad appear in rotation alongside City content and live television broadcasts. A great way to capture our engaged facility patrons attention and make your service top-of-mind.
- Provides digital facility exposure in high frequency zones in all eight Richmond Hill community centres and pools
- Targets a captive audience of all ages in a positive environment
| Number of Screens | Advertising Rate* |
| 1 Screen | $69/month |
| 2 Screens | $99/month |
| 3 Screens | $125/month |
| 6 Screens | $165/month |
| 12 Screens | $199/month |
*Rates based on six-month term.
Sports Field Banners
Our outdoor soccer fields and baseball diamonds attract thousands of families each season from all over York Region. This is a prime media for advertising your business to a family-oriented population that is active in a variety of recreational and leisure activities. Put a spotlight on your business with a large full-colour vinyl banner strategically located in high visibility areas of our soccer fields and baseball diamonds.
- Full season exposure (May - October)
- Printing and installation included
|
Sports Field Banner Advertising Rate |
$2,500/season |
Publication Advertising Deadlines and Delivery Dates
| Publication |
Fall 2019 Winter 2020 Community Recreation Guide |
School Break 2019-20 Guide | Summer 2020 Camp Guide |
Spring Summer 2020 Community Recreation Guide |
||
|
June 7, 2019 | September 6, 2019 | November 1, 2019 | November 29, 2019 | ||
| Payment Deadline | June 28, 2019 | October 4, 2019 | November 29, 2019 | February 7, 2020 | ||
| Distribution Date | August 8, 2019 | October 23, 2019 | December 11, 2019 | February 19, 2020 | ||
| Valid For |
6 months |
7 months | 8 months | 6 months |
Advertisement space and positions are reserved on a first-come, first-served basis. Commercial ads will only be accepted for programs and services that are not in competition with City-run programs and services.
For more information, contact us at advertising@richmondhill.ca or 905-787-8471, ext. 236.
Event sponsorship
Before, during and after our big events, your business' name, logo and brand are seen and heard all over the community. Special packages make it easy for your business to find a program that works well for you and your budget.
This year, we need partnerships for the following events:
If you are interested in sponsoring, call 905-787-8471, ext. 225 or email eli.lukawitz@richmondhill.ca.