The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
There are many volunteer opportunities in Richmond Hill. Volunteering is a great way to meet new people, get experience and give back to the community. Our volunteer database makes it easy for you to sign-up for opportunities, track your hours and plan your volunteer work.
Richmond Hill volunteer opportunities include:
|Attend a volunteer orientation|
|We run the Volunteer Orientation to help you get started. You must attend an orientation before signing up to become a volunteer. A list of upcoming sessions is included in the Community Recreation Guide on the Volunteer Development pages.|
|Build an online profile|
Sign up to become a Richmond Hill volunteer by creating an online profile for our volunteer database. Follow the directions to create your profile. You will need to complete all information including:
Volunteers, under the age of 18, need to complete the Parent/Guardian section as well.
You will need to send copies of all valid certificates you include in the qualifications section. Email us copies of your certificates or mail them to the Volunteer Development Assistant at the Richvale Community Centre located at:
160 Avenue Road
Please note that your AODA Accessible Customer Service Training can be completed online, once you've created a profile.
Don't forget to save your profile! Once this is complete, you will receive two emails from us - one with your username and login information and another welcoming you to our volunteer program.
|Complete Accessible Customer Service Training|
You need to complete the AODA Accessible Customer Service Training online before you can start volunteering. Once you have attended the Volunteer Orientation and have made an online profile, you will receive and email with the access link to complete the AODA online training. We will then update your profile to show that your training has been completed.
|Send us your required forms|
Volunteers, under the age of 18, need to complete a Parent/Guardian Permission Form.
Volunteers who are 18 years of age and older need to get a Vulnerable Sector Screening Check from the York Regional Police/your local police department. Please ensure you pick up the form along with the supporting letter and take both of them to the York Regional Police Community Office at Yonge Street and Elgin Mills Road.
Send your completed forms to Volunteer Development at Richvale Community Centre located at:
160 Avenue Road
You can also email us your waiver but you need to send or drop off the original copy of your Vulnerable Sector Screening Check by mail.
Once we receive and review your forms, we will update your online profile and activate your account.
|Visit the volunteer database|
You can start searching for volunteer opportunities once your profile is complete, your forms have been received and your Accessible Customer Service Training is complete.
Sign into your account and find a volunteer position that best fits your skills. Our database has tabs that let you sign-up for shifts, log your volunteer hours and set volunteer goals.
Email us or call the Volunteer Assistant at 905-884-0855, ext. 227 for more information.
Here are some frequently asked questions about volunteering in Richmond Hill:
|How do I complete my school forms?|
|How do I log my volunteer hours online?|
|How do I sign-up for, confirm, decline or cancel volunteer shifts?|
|How do I track my volunteer hours?|
|It is important to track of your volunteer hours, especially when you are completing the 40 hours of high school community involvement activities. Use our Volunteer Hours Tracking Form to write down your hours and have your supervisor sign your form after every volunteer shift. You can use the Camps Volunteer Hours Tracking Form for camp volunteer opportunities. Don't forget to log your hours in your online profile as well.|
|How to log your hours in the volunteer database|
Don't use our online volunteer database for court ordered community service.
Email Kathy Sampson or call her at 905-884-0855, ext. 224 for help with finding volunteer jobs for this type of community service. This is only available for persons under the age of 18.