Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
COVID-19 Update: City-led and community-led festivals and events (requiring permits on City property and involving large public gatherings) remain cancelled.
Local festivals and events in accordance with the City’s Festival and Event Booking Flowchart will be considered by the City in accordance with the Province of Ontario’s Reopening Ontario Act and additional considerations established by the City of Richmond Hill and York Region Public Health.
Past Festivals and Events
Subscribe by clicking "receive email updates" (below) for more details on City-led festivals and events in 2021.
- Cultural Summit (postponed)
- Doors Open (Cancelled)
- Canada Day Celebrations (July 1, 2020 - Virtual celebration)
- Ribfest (Cancelled)
- Concerts in the Park (Cancelled)
- Moonlight Movies (Cancelled)
- Studio Tour (Cancelled)
- Drive-in Concerts (August 13, 20, 27, September 17, 24 and October 1, 2020)
- Culture Days (September 25 - October 25, 2020)
- Santa's Workshop Drive-Thru (November 14, 2020)
- First Night (December 31, 2020 - Virtual celebration)
| Participate at Festivals and Events |
| Interested in participating at Richmond Hill festivals or events as an entertainer, or a vendor and exhibitor? Visit our Event Entertainer Application and Vendor and Exhibitor Application pages to find out how you can become involved! |
| Host a Festival or Event |
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The City is committed to assisting community organizers execute safe and successful festivals and events in Richmond Hill, and has developed resources to help guide the planning and application process. Community Festivals and Events ApplicationRichmond Hill has a variety of unique indoor and outdoor facilities for all types of festivals and events. To learn more about our facilities, review our Facility Booking Guide. Be sure to visit our Facility Bookings Page for more information regarding facility permits, to view a list of our indoor locations and facility features, or to complete the Facility Rental Permit Form. Don’t know who to contact? Not sure if an application is required for your festival or event? Check out the Festival and Event Booking Flowchart to guide you through the process! New requirement: The safety of Richmond Hill residents during COVID-19 is our top priority. As such, the Festivals and Events Application process had been amended to ensure community organizers are aware of and incorporate safety measures while preparing to submit their application for review. Please visit the Province of Ontario’s website to learn how you can create a COVID-19 workplace safety plan to help protect your workers and others. If you are thinking of hosting a local festival or event indoors or outdoors, we welcome you to submit a Community Festivals and Events Application. Applications for local festivals and events must be received no less than 60 days from the proposed date in order to be considered. Community Festivals and Events Planning ResourcesThe Community Festivals and Events Resource Manual is a great resource to help you identify any required permits, permissions and any additional requirements. The manual will also help you to complete the Community Festivals and Events Application. If this is your first time planning a new festival or event, the Community Festivals and Events Planning Guide will provide you with a comprehensive overview of the steps taken to plan and host a festival or event in Richmond Hill. Whether you are planning a new festival or event or looking to expand an existing one, the Community Festivals and Events Planning Toolkit contains helpful templates and links to resources to facilitate your planning. For more information or advice on planning a community festivals or event, email events@richmondhill.ca. |
| Sponsor Festivals and Events |
| Before, during and after our big events, your business' name, logo and brand are seen and heard all over the community. Special packages make it easy for your business to find a program that works well for you and your budget.
This year we need partnerships for the following festivals and events: Call 905-787-8471, ext. 225 or email eli.lukawitz@richmondhill.ca. |