Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
COVID-19 Update:
In a continued effort to protect the community and stop the spread of COVID-19, the City has cancelled all City-led and Council festivals and events until August 30. All permits for upcoming third-party events are also cancelled and no new permits will be issued until further notice. No new Festival and Event Applications will be accepted and no new permits will be issued until further notice.
Our festivals and events are a great way for residents to connect with one another while celebrating local culture, talent, heritage and achievements.
Join us at these festivals and events:
- Cultural Summit (postponed)
- Doors Open (Cancelled)
- Canada Day Celebrations (July 1, 2020 - Virtual celebration)
- Ribfest (Cancelled)
- Concerts in the Park (Cancelled)
- Moonlight Movies (Cancelled)
- Culture Days (September 25 - 27, 2020)
- Studio Tour (October 17 - 18, 2020)
- Santa Claus Parade (November 14, 2020)
- First Night (December 31, 2020)
Visit our events calendar for more information about other events in Richmond Hill.
| Participate at Festivals and Events |
| Interested in participating at Richmond Hill festivals or events as an entertainer, or a vendor and exhibitor? Visit our Event Entertainer Application and Vendor and Exhibitor Application pages to find out how you can become involved! |
| Host a Festival or Event |
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Our Event Services team is committed to helping you execute a safe and successful event and have developed resources to help guide you through the planning and application process.
Community Festivals and Events ApplicationRichmond Hill has a variety of unique indoor and outdoor facilities for all types of events and occasions. To learn more about our facilities, check out our Facility Booking Guide. It’s the perfect way to start planning your event.
If you are looking to host a private event or meeting, be sure to visit our Facility Bookings Page for more information regarding facility permits, to view a list of our indoor locations and facility features, or to complete the Facility Rental Permit Form. If you are thinking of hosting a festival or event on a grander scale, we welcome you to submit a Community Festivals and Events Application. The application deadline for festivals or events taking place July - December 2020 is March 1, 2020. The application deadline for events taking place January - June 2021 is September 1, 2020. If you're not sure who to contact or whether an application is required for your event, the Festival and Event Booking Flowchart will help guide you! Community Festivals and Events Planning ResourcesThe Community Festivals and Events Resource Manual is a great resource to help you identify any required permits, permissions and any additional requirements The manual will also help you to complete the Community Festivals and Events Application.
If this is your first time planning a new event, the Community Festivals and Events Planning Guide will provide you with a comprehensive overview of what's involved in planning a new event. Whether you are planning a new festival or event or looking to expand an existing one, the Community Festivals and Events Planning Toolkit contains helpful templates and links to resources to facilitate your planning. For more information on Community Festivals and Events, email events@richmondhill.ca. |
| Sponsor Festivals and Events |
| Before, during and after our big events, your business' name, logo and brand are seen and heard all over the community. Special packages make it easy for your business to find a program that works well for you and your budget.
This year we need partnerships for the following festivals and events: Call 905-787-8471, ext. 225 or email eli.lukawitz@richmondhill.ca. |