The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Community Centre Open Houses are taking place throughout August and September. Come and learn more about everything your local community centre has to offer, ask questions, try out free activities and more. Visit our Recreation Programs page for additional details, including dates and times.
Richmond Hill has community facilities for your recreational needs, including:
Richmond Hill's indoor and outdoor facilities are available to rent for special events or meetings.
Find out more about booking a facility.
You can also plan birthday parties at one of our facilities through our birthday party packages.
Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations.
Photographic devices, such as cameras, video cameras, camera cell phones and personal digital assistants (PDAs) are not permitted in any changerooms and washrooms in all Richmond Hill facilities.
You must obtain permission from staff to use a photographic device at any community centre or pool. This rule also applies to birthday parties.
Apply for a Photography Permit to book a photo shoot in one of Richmond Hill's parks. Permits for parks and gardens are required from May to September.
Animals are not allowed in Richmond Hill's indoor recreational facilities, with the exception of service animals.