The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
Direzze to Oxford Trail Connection - Design underway |
Plans are underway for a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Macleod Estate Trail - Construction Underway |
Toronto and Region Conservation Authority (TRCA) and the City of Richmond Hill are working in partnership to construct a new 800-metre multi-use trail connection from the Oak Ridges Corridor Conservation Reserve (ORCCR) trail to the Silver Maple Road. For information about this project, visit Oak Ridges Corridor Conservation Reserve - Toronto and Region Conservation Authority (TRCA) |
Sunnywood Local Park - Construction underway |
Construction is underway for a new park located at 6 Roosevelt Drive. Construction is scheduled to be completed by spring 2023, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Michelle Dobbie, Manager of Park and Natural Heritage Planning for more information or call her 905-771-2467. |
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
Bayview Hill Community Park Revitalization - Phase 1 design underway |
Plans are underway for the revitalization of Bayview Hill Community Park located at 114 Spadina Road. We are developing a master plan that will be implemented over several phases. Residents were invited to comment on the proposed concepts from August 23 to September 19, 2021. We were very pleased with the feedback received during this comment period. As a result, the City is planning to proceed with the implementation of Concept 2 with the following changes. Refer to the link below to view the final master plan for this park.
Phase 1 construction is anticipated to occur between fall 2023 and winter 2024, with pickleball and tennis courts ready for use by summer 2024. This phase includes tennis and pickleball courts, playground, splash pad and ice rink, washroom, multiuse sport court, shade structures as well as new pathways, park lighting and site furniture.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Crosby Park Baseball Lighting Improvements - Design underway |
Plans are underway to improve the softball diamond lighting at Crosby Park. This includes replacing the concrete light poles and upgrading the floodlights to LED. Construction is planned for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Crosby Park Tennis Court Resurfacing - Construction underway |
Construction is underway for the resurfacing of the six tennis courts at Crosby Park including crack repairs, applying new acrylic colour coating and fence repairs. The resurfacing of the 4 north courts is complete. The resurfacing of the 2 south courts will be completed shortly. As a measure of safety, the tennis courts will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Dove Park Revitalization - Construction underway |
Construction is underway for the revitalization of Dove Park. The upgrades include the playground, pathways, exercise equipment, a new shade structure, tree planting and new site furniture. Construction is planned for completion Fall 2023. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed design from January 31 to February 16, 2022 and staff are reviewing the feedback received. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
French Royalist Park Tennis Court Improvements - Design underway |
Plans are underway to improve the tennis courts at French Royalist Park located at 87 Rollinghill Road, north of Gamble Road and west on Yonge Street. Construction is planned for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Harding Park Revitalization - Design underway |
Plans are underway to revitalize Harding Park located at 277 Cedar Avenue. The revitalization scope of work includes replacement of the playground, baseball diamond, pathways, parking lot, site furnishings, new multi-sports court, tree planting, and removal of the mini soccer field. Construction deferred to 2024 pending budget approval. Residents were invited to comment on the proposed designs from September 26 to October 17, 2022 Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Kozak Parkette - Design underway |
Plans are underway to revitalize Kozak Parkette located at 183 Stephenson Crescent. This includes a new playground, wood fiber safety surfacing, concrete curbs, walkways, lighting, fencing, site furnishings and planting. Residents will be given an opportunity to comment on the plans this summer. Construction is planned for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Lilac Grove Parkette - Design underway |
Plans are underway to replace the playground at Lilac Grove Parkette located at 251 Shirley Drive. This includes the replacement of the play equipment, safety surfacing, site furniture, a shade structure or shade furniture, and planting. Residents will be given an opportunity to comment on the plans this fall. Construction is planned for 2025 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Minthorn Park Revitalization - Design underway |
Plans are underway for the revitalization of Minthorn Park located at 13726 Yonge Street (west of Yonge Street, south of Bloomington Sideroad). This park will include a new playground, shade structure, realigned pathway for improved accessibility with lighting as well as climate change adaptation initiatives such as rain gardens and naturalized planting zones. Construction is scheduled to occur in 2023, pending Council approval. Residents were invited to comment on the proposed designs from June 27 to July 18, 2022. Concept 2 with minor refinements was selected as the preferred option. Minthorn Park Design Concept
Virtual Rain Gardens and Climate Change WorkshopOn Wednesday, October 12 the City hosted a Rain Gardens and Climate Change Workshop to discuss different ways you can adapt your garden to help mitigate climate change. The feedback provided will help the City develop educational resources to increase awareness of climate change adaptation measures and inspire community members to apply some of these initiatives on their properties. Advancing Adaptation Case Study - ICLEI CanadaThe City of Richmond Hill was awarded grant funding by ICLEI Canada to design and deliver community Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Palmer Park - Design underway |
Plans are underway to revitalize Palmer Park located at 230 Palmer Avenue. This includes upgrades to the playground, parking lot, lighting, mini soccer fields, site furnishings, walkways, a new shade structure, chain link fence along CN Railway and tree plantings. Construction is planned for 2024 pending budget approval. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Raccoon Park Revitalization - Construction underway |
Construction is underway to revitalize Raccoon Park located at 154 Coons Road. The improvements include the replacement of the playground, tennis court, pathways, site furniture and planting. Construction is scheduled to be completed by fall 2023, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project.
Residents were invited to comment on the proposed design from August 15 to September 6, 2022. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Richmond Green Playground Improvements - Construction in 2023 |
Construction is scheduled to begin in mid-August and be completed by November 2023, weather permitting. The improvements will be to all three playgrounds at Richmond Green. The proposed work includes the replacement of the play equipment, safety surfacing and new site furniture. As a measure of safety, the playgrounds will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project.
Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Rumble Pond Park South Trail Improvements - Design underway |
Plans are underway for the repair and replacement of the Rumble Pond Park South Trail system. This trail system is located east of Bathurst Street and south of Mill Street. The proposed work includes upgrades to the playground, pathway, bridge crossings and steps. Construction is proposed for 2024 pending budget approval. The Toronto Region Conservation Authority has advised the City that the current playground location falls within the Patterson Creek hydraulic floodway which poses a risk to public safety should a flood occur. The health, safety and wellbeing of our residents is of the utmost importance which is why we have decided to proceed with Playground Option 2 - New Playground at Pleasantville Park instead of replacing the playground in its current location. This new location will continue to provide local residents with a safe, vibrant and exciting playground for all to enjoy.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Silver Stream Park Waterplay Replacement - Construction underway |
Construction is underway for the replacement of the waterplay and shade structure furniture and paving at Silver Stream Park located at 110 Shirley Drive. The proposed work includes the replacement of the waterplay features, system components, concrete paving, plumbing, as well as shade structure furniture replacement and concrete curbs. Construction is scheduled to be completed by summer 2023, weather permitting. As a measure of safety, the waterplay and shade structure area will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Town Park Master Plan - Process underway |
The City is developing a Master Plan for Town Park (including William H. Graham Parkette). The Draft Town Park Master Plan (staff report SRPI.23.008) was brought to Committee of the Whole on March 1, 2023. Thank you to those residents that provided comments on the Draft Town Park Master Plan. The final Town Park Master Plan is anticipated to be brought to Council later in 2023. If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |
Willow Grove Park Tennis Court Improvements - Construction underway |
Construction will begin shortly to improve the tennis courts and walkways at Willow Grove Park located at 25 Frank Endean Road. The improvements include the replacement of the tennis courts, walkways, site furniture and planting. Construction is scheduled to be completed by fall 2023, weather permitting. The playground will remain open. As a measure of safety, the site will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |