The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
Direzze to Oxford Trail Connection - On Hold |
We're planning a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Lake to Lake Cycling Route and Walking Trail - Construction underway |
The Lake to Lake Cycling Route and Walking Trail will be a 121 km recreational and commuter trail connecting Lake Simcoe to Lake Ontario. It will form a key spine of York Region and the City of Toronto's active transportation network providing new opportunities for both recreational and commuter traffic to explore the region and to travel on dedicated and comfortable cycling and pedestrian infrastructure. In Richmond Hill, the Lake to Lake route will span 14 km in a north-south direction from Bloomington Road to Highway 7, connecting with planned sections of the Lake to Lake Route in Aurora and Markham. As of January 2017, 4 km of the route within Richmond Hill are complete. For information about this project, visit RichmondHill.ca/LaketoLake. |
Private Charles Hill Park - Design underway |
Plans are underway for a new parkette at the west end of Shining Willow Court next to Duncombe Lane. The park will include a playground, pathways, site furniture, and planting. Construction is planned for 2021.
Residents were invited to comment on the proposed designs from December 2020 to January 8, 2021 and staff are reviewing the feedback received. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
Sunnywood Local Park - Design Underway |
Plans are underway for a new local park located east of Sunnywood Crescent, west of Yonge Street, South of Westwood Lane and north of Roosevelt Drive on the west side of the Richmond Hill Centre. The park will include a playground, fitness equipment, multi-use trail, pedestrian paths, site furnishings and planting. Construction is proposed for 2021. Residents were invited to comment on the proposed designs from December 2020 to January 4, 2021 and staff are reviewing the feedback received. Email Michelle Dobbie, Manager of Park and Natural Heritage Planning for more information or call her 905-771-2467. |
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
Amos Wright Park Gazebo Replacement - Construction underway |
Construction is underway for the removal and replacement of the Amos Wright Park gazebo located at 19 Church Street North. Construction is scheduled to begin shortly and completed Spring 2021, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, John Tiberio for more information or call him at 905-747-6389 |
Bayview Hill Community Park Revitalization Masterplan - Design underway |
Plans are underway for the revitalization of Bayview Hill Community Park located at 114 Spadina Road. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Briar Nine Trail Connection – Design underway |
Plans are underway for a new trail connection from Briar Nine Trail to Milbourne Lane (new development). We are currently in the design stage. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Fulton Parkette - Design underway |
Plans are underway for the revitalization of Fulton Parkette located on Valleyford Avenue, south of Weldrick Road East and west of Bayview Avenue. This includes upgrades to the play equipment, curbs, safety surfacing, walkways, site furniture and half-basketball court. Construction is proposed for 2021 or 2022 pending possible grant funding and budget approval. Residents were invited to comment on the proposed designs from December 2020 to January 8, 2021 and staff are reviewing the feedback received. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Horner Park - Design underway |
Plans are underway for the improvements to the playground at Horner Park. The proposed playground design replaces the existing playground equipment and safety surfacing. Construction is proposed for 2021 pending possible grant funding and budget approval. Residents were invited to comment on the revised design this summer and staff are reviewing feedback. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Humber Flats Ecopark Raintree Crescent Playground - Design underway |
We're planning to replace and upgrade the Raintree Crescent playground at Humberflats Ecopark to meet current standards. Learn more about the project by viewing the:
Email Project Manager, James Condron for more information or call him at 905-771-2486. |
Humber Flats Mallard Marsh Playground Improvements - Design underway |
Plans are underway for the improvements to the playground at Humber Flats Mallard Marsh. The proposed playground design replaces the existing playground equipment and safety surfacing. Construction is proposed for 2021 pending possible grant funding and budget approval. Residents were invited to comment on the revised design this summer and staff are reviewing feedback.
Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Lennox Park - Design underway |
City staff held a public open house meeting to discuss the proposed design for the redevelopment of Lennox Park. Based on comments provided, the proposed design presented at the December 11, 2019 open house was revised. The revised design includes a playground, walkways, pedestrian bridge, site furnishings and plantings. The community garden and parking lot have been removed. Residents were invited to comment on the revised design this spring and staff are reviewing feedback. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Palmer Park - Design underway |
Plans are underway for the revitalization of Palmer Park. This includes upgrades to the playground, parking lot, lighting, mini soccer fields, site furnishings, walkways, a new shade structure, chain link fence along CN Railway and tree plantings. Construction is proposed for 2021 pending possible grant funding and budget approval. Residents were invited to comment on the revised design this summer and staff are reviewing feedback. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Phillips Park - Design underway |
Plans are underway for improvements to the playground and trail at Phillips Park located on Rubin Street, east of Bayview Avenue and south of 16th Avenue. This includes upgrades to the play equipment, curbs, safety surfacing, site furniture and trail. Construction is proposed for 2021 or 2022 pending possible grant funding and budget approval. Residents were invited to comment on the proposed designs from December 2020 to January 8, 2021 and staff are reviewing the feedback received. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Rumble Pond Park South Trail Improvements - Design underway |
Plans are underway for the repair and replacement of the Rumble Pond Park South Trail system. This trail system is located east of Bathurst Street and south of Mill Street. The proposed work includes upgrades to the playground, pathway, bridge crossings and steps. We are including an option to relocate the playground to Pleasantville Park. Construction is proposed for 2024 pending budget approval
Residents were invited to comment on the proposed designs from December 2020 to January 4, 2021 and staff are reviewing the feedback received. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Russell Farm Park - Design underway |
Plans are underway for improvements to the playground at Russell Farm Park. The proposed design replaces the existing playground equipment and safety surfacing. Construction is proposed for 2021 pending possible grant funding and budget approval. Residents were invited to comment on the revised design this summer and staff are reviewing feedback. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Town Park - Master Plan Process underway |
The City is developing a Master Plan for Town Park (including William H. Graham Parkette). Map of subject lands for the Master Plan The purpose of the Master Plan is to determine an overall vision and layout for a revitalized Town Park. We are interested in hearing about your vision for Town Park. What facilities would you like to see at Town Park? How could Town Park be improved to help animate the downtown? If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |
Windham Parkette - Design underway |
Plans are underway for improvements to the playground and pedestrian bridge at Windham Parkette located at 60 Naughton Drive, west of Yonge Street and north of Canyon Hill Avenue. The improvements include the upgrade of the play equipment, safety surfacing, pedestrian bridge and site furnishings. Construction is proposed for 2021. Residents were invited to comment on the proposed designs from December 2020 to January 8, 2021 and staff are reviewing the feedback received. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |