Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
New parks and open spaces
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
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Briggs Parkette - Design underway |
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Plans are underway for the development of Briggs Parkette located on Briggs Avenue and Genuine Lane. The proposed design includes junior & senior playground equipment, seating opportunities, lighting and planting. We are currently in the design stage with construction proposed for 2019, pending budget approval. A public open house was held on June 28 to review and comment on the proposed design. You can provide comments on line until Friday, July 20. Email Project Manager, John Tiberio for more information and provide comments, or call him at 905-747-6389. |
| Direzze to Oxford Trail Connection - Design underway |
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We're planning a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Flood Farmstead Park - Design underway |
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Plans are underway for the development of Flood Farmstead Park located on Harris Avenue, south of Jefferson Sideroad and west of Yonge Street. The proposed park will include a junior and senior playground, single tennis court, basketball skills court, shade structure, seating areas, pedestrian lighting and planting. Construction is proposed for 2019, pending budget approval.
A public open house was held on December 10 to review and comment on the proposed design. Please use the Parks Design Online Comment Form if you have any suggestions about the proposed concept. We will be accepting comments until Wednesday, January 2, 2019. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
| Lake to Lake Cycling Route and Walking Trail - Construction underway |
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The Lake to Lake Cycling Route and Walking Trail will be a 121 km recreational and commuter trail connecting Lake Simcoe to Lake Ontario. It will form a key spine of York Region and the City of Toronto's active transportation network providing new opportunities for both recreational and commuter traffic to explore the region and to travel on dedicated and comfortable cycling and pedestrian infrastructure. In Richmond Hill, the Lake to Lake route will span 14 km in a north-south direction from Bloomington Road to Highway 7, connecting with planned sections of the Lake to Lake Route in Aurora and Markham. As of January 2017, 4 km of the route within Richmond Hill are complete. For information about this project, visit RichmondHill.ca/LaketoLake. |
| Lake Wilcox Park Youth Area - Construction underway |
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The shoreline of Lake Wilcox is getting a makeover! The promenade, playground, splash pad, picnic area and washrooms are now open. A new youth area is planned for the south end of the park. Learn more about the Lake Wilcox Park project. |
| Rockwell Parkette - Design underway |
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Plans are underway for a new parkette on Rockwell Road. Pending budget approval, design is planned for 2019 and construction for 2020. Opportunity to review and comment on the proposed design will be provided. Resident Survey - To provide your input on the proposed parkette, please complete the online survey on the Rockwell parkette design. The results of the survey will help guide and inform the design of the park. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
Improvements to current parks and trails
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
| Bradstock Park - Construction underway |
| We're redeveloping Bradstock Park, which was originally built in 1985. The modernized park will include new play areas and fitness equipment, shade structure, walkways, site furnishings, planting, upgrades to the baseball diamonds and parking lot.
The park will be closed to the public for construction from May 2018 to spring 2019 (weather permitting). Learn more about the project by viewing the:
Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
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Briar Nine Trail Connection – Design underway |
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Plans are underway for a new trail connection from Briar Nine Trail to Aubrietia Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
| David Hamilton Park - Construction underway |
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We're redeveloping David Hamilton Park, which was originally built in 1987. The modernized park will include new play areas, a splash pad, multi-use courts, new walkways, seating, lighting and sports facility upgrades. For more information, visit RichmondHill.ca/RecProject. |
| Harding and Lennox Parks - Design underway |
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Plans are underway for the redevelopment of Harding and Lennox Park. The revitalization includes upgrades to the baseball diamond, playground, parking lot and the addition of a new multi-sports court, community gardens, shade structure, pedestrian bridge, walkways and planting. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
| Headwaters Park Tennis Courts - Construction underway |
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Headwaters Park was built in 1999. A recent assessment of the tennis courts found that some remediation is required. A design to address deficiencies is underway and expected to be complete at the end of June 2018. Construction is expected to start in the Fall of 2018 and completed by summer 2019 (weather permitting). As a measure of safety, the tennis courts and parking lot will be closed and fenced off during the course of the construction period. All residents and park users are requested to refrain from entering the tennis courts. The Town would like to thank you in advance for your patience during the construction phase of this project. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
| Humber Flats Ecopark Raintree Crescent Playground - Design underway |
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We're planning to replace and upgrade the Raintree Crescent playground at Humberflats Ecopark to meet current standards. Learn more about the project by viewing the:
Email Project Manager, James Condron for more information or call him at 905-771-2486. |
| King's College Park - Design underway |
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Plans are underway for the redevelopment of King's College Park. This includes the replacement and updating of playground equipment and improvements throughout the park. In April 2017 we surveyed the community for feedback on this existing park. The proposed design is based on input from the community survey. A public open house was held on July 6, 2017 to review and comment on the proposed design.
Construction is expected to start in the spring of 2019 pending Council budget approval. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
| Palmer Park - Design underway |
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Plans are underway for the revitalization of Palmer Park. This includes upgrades to the playground, parking lot, soccer fields, and a new shade structure. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Learn more about the project by viewing the: Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
| Richmond Green Park - Construction underway |
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Some areas of Richmond Green Park are undergoing renovations. Work began the week of May 15 and is expected to be complete by the end of June. The list below provides some details about the renovation projects underway.
Please use caution around these areas. Call the Maintenance and Operations Division at 905-884-8013 for more information. Richmond Green Sports Centre and Park is the largest park in Richmond Hill. It is located at 1300 Elgin Mills Road East. Learn more about its features at RichmondHill.ca/RichmondGreen. |
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Richmond Green South Playground Replacement - Design underway |
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We are planning to replace the existing south playground in Richmond Green. We are currently in the design stage. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Ritter Park Playground Replacement - Design underway |
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Plans are underway for the replacement of the playground equipment at Ritter Park. The proposed playground design updates the existing playground equipment and playground surfacing. Construction is proposed for 2019, pending budget approval. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
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Town and Unity Parks - Master Plan Process underway |
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The Town is developing a Master Plan for Town Park (including William H. Graham Parkette and Unity Park). Map of subject lands for the Master Plan The purpose of the Master Plan is to determine an overall vision and layout for a revitalized Town Park. We are interested in hearing about your vision for Town Park. What facilities would you like to see at Town Park? How could Town Park be improved to help animate the downtown? If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |