The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
Direzze to Oxford Trail Connection - Design underway |
Plans are underway for a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Great Lands Park - Construction underway |
Construction is underway for the development of Great Lands Park located on Northern Heights Drive, south of 16th Avenue and east of Yonge Street. This project includes the design, construction and programming of the approximately 0.3 hectare park adjacent to the Great Lands development in the south-east corner of the growing 16th Key Development Area (KDA). The 16th KDA Policy Directions report directs for the City to secure additional park lands to the east of this park. Until such time as those lands redevelop, this project will create an interim “pop-up” park on the Great Lands park site to serve local residents. This project is comprised of two components:
Residents were invited to comment on the proposed design from February 22 to March 9, 2022. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Lake to Lake Cycling Route and Walking Trail - Construction underway |
The Lake to Lake Cycling Route and Walking Trail will be a 121 km recreational and commuter trail connecting Lake Simcoe to Lake Ontario. It will form a key spine of York Region and the City of Toronto's active transportation network providing new opportunities for both recreational and commuter traffic to explore the region and to travel on dedicated and comfortable cycling and pedestrian infrastructure. In Richmond Hill, the Lake to Lake route will span 14 km in a north-south direction from Bloomington Road to Highway 7, connecting with planned sections of the Lake to Lake Route in Aurora and Markham. As of January 2017, 4 km of the route within Richmond Hill are complete. For information about this project, visit RichmondHill.ca/LaketoLake. |
Macleod Estate Trail - Design Underway |
Toronto and Region Conservation Authority (TRCA) and the City of Richmond Hill are working in partnership to construct a new 800-metre multi-use trail connection from the Oak Ridges Corridor Conservation Reserve (ORCCR) trail to the Silver Maple Road. For information about this project, visit Oak Ridges Corridor Conservation Reserve - Toronto and Region Conservation Authority (TRCA) |
Sunnywood Local Park - Construction underway |
Construction is underway for a new park located at 6 Roosevelt Drive. Construction is scheduled to be completed by spring 2023, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Michelle Dobbie, Manager of Park and Natural Heritage Planning for more information or call her 905-771-2467. |
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
Bayview Hill Community Park Revitalization - Phase 1 design underway |
Plans are underway for the revitalization of Bayview Hill Community Park located at 114 Spadina Road. We are developing a master plan that will be implemented over several phases. Residents were invited to comment on the proposed concepts from August 23 to September 19, 2021. We were very pleased with the feedback received during this comment period. As a result, the City is planning to proceed with the implementation of Concept 2 with the following changes. Refer to the link below to view the final masterplan for this park.
Phase 1 construction is proposed for 2023 pending budget approval. This phase includes the soccer field, tennis and pickleball courts, playground, splash pad and ice rink, washroom as well as the multisport court and shade structures.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Crosby Park Tennis Court Resurfacing - Construction underway |
Construction is underway for the resurfacing of the six tennis courts at Crosby Park including crack repairs, applying new acrylic colour coating and fence repairs. The resurfacing of the 4 north courts is complete. The resurfacing of the 2 south courts will be completed in the spring, due to weather constraints this past fall. As a measure of safety, the tennis courts will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Dove Park Revitalization - Design underway |
Plans are underway for the revitalization of Dove Park. This includes upgrades to the playground, pathways, exercise equipment, a new shade structure, tree planting and new site furniture. Construction is planned for 2023.
Residents were invited to comment on the proposed design from January 31 to February 16, 2022 and staff are reviewing the feedback received. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
French Royalist Park Tennis Court Improvements - Design underway |
Plans are underway to improve the tennis courts at French Royalist Park located at 87 Rollinghill Road, north of Gamble Road and west on Yonge Street. Construction is proposed for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Harding Park Revitalization - Design underway |
Plans are underway to revitalize Harding Park located at 277 Cedar Avenue. The revitalization scope of work includes replacement of the playground, baseball diamond, pathways, parking lot, site furnishings, new multi-sports court, tree planting, and removal of the mini soccer field. Construction deferred to 2024 pending budget approval. Residents were invited to comment on the proposed designs from September 26 to October 17, 2022 Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Minthorn Park Revitalization - Design underway |
Plans are underway for the revitalization of Minthorn Park located at 13726 Yonge Street (west of Yonge Street, south of Bloomington Sideroad). This park will include a new playground, shade structure, realigned pathway for improved accessibility with lighting as well as climate change adaptation initiatives such as rain gardens and naturalized planting zones. Construction is scheduled to occur in 2023, pending Council approval. Residents were invited to comment on the proposed designs from June 27 to July 18, 2022. Concept 2 with minor refinements was selected as the preferred option. Minthorn Park Design Concept
Virtual Rain Gardens and Climate Change WorkshopOn Wednesday, October 12 the City hosted a Rain Gardens and Climate Change Workshop to discuss different ways you can adapt your garden to help mitigate climate change. The feedback provided will help the City develop educational resources to increase awareness of climate change adaptation measures and inspire community members to apply some of these initiatives on their properties. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Palmer Park - Design underway |
Plans are underway to revitalize Palmer Park. This includes upgrades to the playground, parking lot, lighting, mini soccer fields, site furnishings, walkways, a new shade structure, chain link fence along CN Railway and tree plantings. Construction is proposed for 2024 pending budget approval. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Raccoon Park Revitalization - Design underway |
Plans are underway to revitalize Raccoon Park located at 154 Coons Road. The improvements includes the replacement of the playground, tennis court, pathways, site furnishings and planting. Construction is scheduled for 2023 pending budget approval. Residents were invited to comment on the proposed design from August 15 to September 6, 2022.
Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
Richmond Green Playground Improvements - Design underway |
Plans are underway to improve the playgrounds at Richmond Green. Construction is proposed for 2023 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
Rumble Pond Park South Trail Improvements - Design underway |
Plans are underway for the repair and replacement of the Rumble Pond Park South Trail system. This trail system is located east of Bathurst Street and south of Mill Street. The proposed work includes upgrades to the playground, pathway, bridge crossings and steps. Construction is proposed for 2024 pending budget approval. The Toronto Region Conservation Authority has advised the City that the current playground location falls within the Patterson Creek hydraulic floodway which poses a risk to public safety should a flood occur. The health, safety and wellbeing of our residents is of the utmost importance which is why we have decided to proceed with Playground Option 2 - New Playground at Pleasantville Park instead of replacing the playground in its current location. This new location will continue to provide local residents with a safe, vibrant and exciting playground for all to enjoy.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Silver Stream Park Waterplay Replacement - Design underway |
Plans are underway for the replacement of the waterplay and shade structure furniture and paving at Silver Stream Park located on Wayside Avenue, east of Shirley Drive. The proposed work includes the replacement of the waterplay features, system components, concrete paving, plumbing as well as shade structure furniture replacement and concrete curbs. Construction is planned for 2023.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Town Park - Master Plan Process underway |
The City is developing a Master Plan for Town Park (including William H. Graham Parkette). The purpose of the Master Plan is to determine an overall vision and layout for a revitalized Town Park. We are interested in hearing about your vision for Town Park. What facilities would you like to see at Town Park? How could Town Park be improved to help animate the downtown? If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |
Willow Grove Park Tennis Court Improvements - Design underway |
Plans are underway to improve the tennis courts at Willow Grove Park located at 25 Frank Endean Road, north of Major Mackenzie Drive East and east of Bayview Avenue. Construction is proposed for 2023 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |