The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We're developing new parks and open spaces for you and your family to enjoy. Here's a list of projects currently underway:
Direzze to Oxford Trail Connection - Design underway |
Plans are underway for a new trail connection between Oxford Street and Direzze Court. We are currently in the design stage. Opportunity to review and comment on the proposed design will be provided. Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
Macleod Estate Trail - Construction Underway |
Toronto and Region Conservation Authority (TRCA) and the City of Richmond Hill are working in partnership to construct a new 800-metre multi-use trail connection from the Oak Ridges Corridor Conservation Reserve (ORCCR) trail to the Silver Maple Road. For information about this project, visit Oak Ridges Corridor Conservation Reserve - Toronto and Region Conservation Authority (TRCA) |
Sunnywood Local Park - Construction underway |
Construction is underway for a new park located at 6 Roosevelt Drive. Construction is scheduled to be completed by summer 2023, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the site. Thank you in advance for your patience during the construction phase of this project. Email Michelle Dobbie, Manager of Park and Natural Heritage Planning for more information or call her 905-771-2467. |
We also have a number of ongoing projects that will improve our parks and trails. These projects include:
Bayview Hill Community Park Revitalization - Phase 1 design underway | ||
Plans are underway for the revitalization of Bayview Hill Community Park located at 114 Spadina Road. We are developing a master plan that will be implemented over several phases. Residents were invited to comment on the proposed concepts from August 23 to September 19, 2021. We were very pleased with the feedback received during this comment period. As a result, the City is planning to proceed with the implementation of Concept 2 with the following changes. Refer to the link below to view the final master plan for this park.
Phase 1 construction is anticipated to occur between fall 2023 and winter 2024, with pickleball and tennis courts ready for use by summer 2024. This phase includes tennis and pickleball courts, playground, splash pad and ice rink, washroom, multiuse sport court, shade structures as well as new pathways, park lighting and site furniture.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
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Bridgeview Park Revitalization - Design underway | ||
Plans are underway for the revitalization of Bridgeview Park. This includes upgrades to the playground, splash pad, pathways, basketball area, tree plantings, site furniture, and the addition of community gardens and a pilot off-leash dog area. Construction is planned for 2025, subject to budget and permit approvals.
Residents were invited to comment on the proposed design from June 23 to Tuesday July 11, 2023 and staff are reviewing the feedback received. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
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Crosby Park Baseball Lighting Improvements - Design underway | ||
Plans are underway to improve the softball diamond lighting at Crosby Park. This includes replacing the concrete light poles and upgrading the floodlights to LED. Construction is planned for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Dove Park Revitalization - Construction underway | ||
Construction is underway for the revitalization of Dove Park. The upgrades include the playground, pathways, exercise equipment, a new shade structure, tree planting and new site furniture. Construction is planned for completion Fall 2023. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed design from January 31 to February 16, 2022. Email Project Manager, James Condron for more information or call him at 905-771-2486. |
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French Royalist Park Tennis Court Improvements - Design underway | ||
Plans are underway to improve the tennis courts at French Royalist Park located at 87 Rollinghill Road, north of Gamble Road and west on Yonge Street. Construction is planned for 2024 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Harding Park Revitalization - Design underway |
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Plans are underway to revitalize Harding Park located at 277 Cedar Avenue. The revitalization scope of work includes replacement of the playground, baseball diamond, pathways, parking lot, site furnishings, new multi-sports court, tree planting, and removal of the mini soccer field. Construction deferred to 2024 pending budget approval. Residents were invited to comment on the proposed designs from September 26 to October 17, 2022 Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
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Kozak Park Revitalization - Design underway | ||
Plans are underway to revitalize Kozak Park located at 183 Stephenson Crescent. This includes a new playground, safety surfacing, concrete curbs, walkways, lighting, fencing (along north property line), site furnishings and planting. Construction is proposed for 2024 pending Council approval. Residents were invited to comment on the proposed design from June 21 to July 12, 2023 and staff are reviewing the feedback received. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Lilac Grove Parkette Playground Improvements - Design underway |
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Plans are underway to replace the playground at Lilac Grove Parkette located at 251 Shirley Drive. This includes the replacement of the play equipment, safety surfacing, site furniture, a shade structure or shade furniture, and planting. Residents will be given an opportunity to comment on the plans this fall. Construction is planned for 2025 pending budget approval. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Minthorn Park Revitalization - Construction underway | ||
Construction is underway for the revitalization of Minthorn Park located at 13726 Yonge Street (west of Yonge Street, south of Bloomington Sideroad). This park will include a new playground, shade structure, realigned pathway for improved accessibility with lighting as well as climate change adaptation initiatives such as rain gardens and naturalized planting zones. Construction is anticipated to be completed by Spring 2024, weather permitting. As a measure of safety, the entire park will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Residents were invited to comment on the proposed designs from June 27 to July 18, 2022. Concept 2 with minor refinements was selected as the preferred option. Minthorn Park Design Concept
Virtual Rain Gardens and Climate Change WorkshopOn Wednesday, October 12 the City hosted a Rain Gardens and Climate Change Workshop to discuss different ways you can adapt your garden to help mitigate climate change. The feedback provided will help the City develop educational resources to increase awareness of climate change adaptation measures and inspire community members to apply some of these initiatives on their properties. Advancing Adaptation Case Study - ICLEI CanadaThe City of Richmond Hill was awarded grant funding by ICLEI Canada to design and deliver community Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
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North Shore Parkette - Work underway |
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North Shore Parkette is located on North Lake Road just west of Olde Bayview Avenue. It is being expanded to include the adjacent land at 615 North Lake Road, which was purchased by the City in 2019. Work to clean up and restore the adjacent property is underway and expected to be complete by the end of October 2023. Site restoration includes hazardous tree removal, vegetation cleanup, minor grading, seeding, as well as installation of a temporary wood chip trail. Once complete, the expanded parkette will open for limited passive recreation. A comprehensive plan for this space will be included as part of the 2025 Lake Wilcox Canoe Club Precinct Project. At that time, residents will have the opportunity to share ideas and comments as to what they would like to see in this space.
Email Project Manager, James Condron for more information or call him at 905-771-2486. |
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Palmer Park Revitalization - Design underway | ||
Plans are underway to revitalize Palmer Park located at 230 Palmer Avenue. This includes upgrades to the playground, parking lot, lighting, mini soccer fields, site furnishings, walkways, a new shade structure, chain link fence along CN Railway and tree plantings. Construction is planned for 2024 pending budget approval. Residents were invited to comment on the proposed design from June 29 to July 24, 2020. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Raccoon Park Revitalization - Construction underway |
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Construction is underway to revitalize Raccoon Park located at 154 Coons Road. The improvements include the replacement of the playground, tennis court, pathways, site furniture and planting. Construction is scheduled to be completed by fall 2023, weather permitting. As a measure of safety, the park will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project.
Residents were invited to comment on the proposed design from August 15 to September 6, 2022. Email Project Manager, Mike McCallum, for more information or call him at 905-771-2469. |
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Richmond Green Playground Improvements - Construction underway |
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Construction is underway to improve all three playgrounds at Richmond Green. The proposed work includes the replacement of the play equipment, safety surfacing and new site furniture. Construction is scheduled to be completed by November 2023, weather permitting. As a measure of safety, the playgrounds will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project.
Email Project Manager, Kristina White for more information or call her at 905-747-6397. |
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Rumble Pond Park South Trail Improvements - Design underway |
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Plans are underway for the repair and replacement of the Rumble Pond Park South Trail system. This trail system is located east of Bathurst Street and south of Mill Street. The proposed work includes upgrades to the playground, pathway, bridge crossings and steps. Construction is proposed for 2024 pending budget approval. The Toronto Region Conservation Authority has advised the City that the current playground location falls within the Patterson Creek hydraulic floodway which poses a risk to public safety should a flood occur. The health, safety and wellbeing of our residents is of the utmost importance which is why we have decided to proceed with Playground Option 2 - New Playground at Pleasantville Park instead of replacing the playground in its current location. This new location will continue to provide local residents with a safe, vibrant and exciting playground for all to enjoy.
Email Project Manager, John Tiberio for more information or call him at 905-747-6389. |
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Saigeon Trail (Moraine Ridge Drive) Boardwalk Repairs - Construction underway | ||
Construction is underway for the repair of the Saigeon Trail Boardwalk south of Moraine Ridge Drive. To facilitate the repair works, the entire section of the side trail between Moraine Ridge Drive and the main Saigeon Trail will be closed. Construction is scheduled to be completed by September 2023, weather permitting. Residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Hermie Cheung for more information or call her at 905-771-9996 x5561. |
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Town Park Master Plan - Process underway |
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Plans are underway for the revitalization of Town Park, which was Richmond Hill's first park, located between Church Street South and Pugsley Avenue and including William H. Graham Parkette. The Final Town Park Master Plan (staff report SRPI.23.058) was approved by Council on June 28, 2023. Developed in consultation with the community, the multi-year Master Plan will see these enhancements and more over the coming years:
Phase 1 detailed design is anticipated to begin in 2024, subject to Council approval of budget funding. If you would like to receive notifications and updates about the project, please email Michelle Dobbie, Manager of Park and Natural Heritage Planning or call her at 905-771-2467. |
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Trans Richmond Hill Trail (Lacewood Drive) Boardwalk Repairs - Construction underway |
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Construction is underway for the repair of the Trans Richmond Hill Trail Boardwalk west of Lacewood Drive. To facilitate the repair works, the entire section of the trail between Lacewood Drive and Rothbury Road will be closed. Construction is scheduled to be completed by October 2023, weather permitting. Email Project Manager, Hermie Cheung for more information or call her at 905-771-9996 x5561. |
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Willow Grove Park Tennis Court Improvements - Construction underway |
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Construction is underway to improve the tennis courts and walkways at Willow Grove Park located at 25 Frank Endean Road. The improvements include the replacement of the tennis courts, walkways, site furniture and planting. Construction is scheduled to be completed by fall 2023, weather permitting. The playground will remain open. As a measure of safety, the site will be closed during construction and residents are asked to refrain from entering the construction area. Thank you in advance for your patience during the construction phase of this project. Email Project Manager, Kristina White for more information or call her at 905-747-6397. |