Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill invites residents to donate non-perishable food items and new toys (no stuffed animals please), books, gift cards, toiletries and new clothing for children and especially teens this holiday season to those in need!
Drop off your donations at various locations in our City (see below for the full listing). Collection boxes have been donated by Two Men and a Truck.
Donation Collections
Drop off your donations from December 1 - 15, 2018.
Where will the food and toy donations go?
All food donations will be forwarded to the Richmond Hill Food Bank, a local non-profit organization that assists those in need in the Richmond Hill community. Donations of non-perishable items include, but are not limited: rice, pasta, coffee, canned meats, canned fruit, powdered milk and toiletries (such as toothpaste and soap).
Fire Station Toy and Clothing Drive
In addition to non-perishable food donations, all Richmond Hill Fire Stations will be accepting new and unused toys (no stuffed animals), as well as clothing donations for children and especially teens.
Toys, toiletries and clothing will be distributed by Fire Services to local agencies who regularly assist members of the community.
Where can I drop off the food and toy donations?
Food Donations
- Bayview Hill Community Centre & Pool
- Centennial Pool
- Elgin Barrow Arena
- Elgin West Community Centre
- Langstaff Community Centre
- McConaghy Seniors Centre
- Municipal Offices - 225 East Beaver Creek Road
- Oak Ridges Community Centre
- Operations Centre -1200 Elgin Mills Road East
- Richmond Green Sports Centre
- Richmond Hill Centre for the Performing Arts
- Richvale Community Centre and Pool
- Rouge Woods Community Centre
- The Wave Pool
- Tom Graham Arena
- Central Library
- Richvale Library
- Oak Ridges Library
- Richmond Green Library
Food and Toy Donations
- Fire Station #8-1 (Alfred D. Stong)
- Fire Station #8-2 (R.G. Kennedy)
- Fire Station #8-3 (H.J. Mills)
- Fire Station #8-4 ("Curly" Lynett)
- Fire Station #8-5 (Bert Cook)
- Fire Station #8-6
*Please refrain from dropping off toys, toiletries and clothing at any location other than a fire station.