Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Holiday Donation Drive
Make the holiday brighter for someone in need. Richmond Hill’s annual Holiday Donation Drive takes place from December 1 - 15 and we invite Richmond Hill residents and businesses to participate!
Donation Collection
Please drop off non-perishable food items, new clothes and unwrapped toys to participating Richmond Hill facilities and Fire Stations between Thursday, December 1 - Thursday, December 15.
Where will the food and toy donations go?
This year, all food donations will be forwarded to the Richmond Hill Community Food Bank. All other donations will be distributed to the Salvation Army, Yellow Brick House and York Hills Centre for Children, Youth and Families.
Where can I drop off food and toy donations?
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Libraries |
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Central Library: Monday to Thursday – 9:30 a.m. to 9 p.m. Friday – 9:30 a.m. to 6 p.m. Saturday – 10 a.m. to 5 p.m. Sunday – 12 p.m. to 5 p.m. Oak Ridges Library: Monday to Thursday – 10 a.m. to 9 p.m. Friday – 10 a.m. to 6 p.m. Saturday – 10 a.m. to 5 p.m. Sunday – 12 p.m. to 5 p.m. |
| Community Centres |
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Bayview Hill Community Centre & Pool Open daily 7 a.m. to 10 p.m. Monday to Friday – 8:30 a.m. to 4:30 p.m. Ed Sackfield Arena and Fitness Centre Monday, Wednesday, Friday, Saturday - 8 a.m. to 4 p.m. Tuesday, Thursday - 12 to 8 p.m. Monday to Friday - 6:30 a.m. to 11 p.m. Saturday to Sunday - 7:30 a.m. to 11 p.m. Open daily 7 a.m. to 10 p.m. Monday to Friday - 8:30 a.m. to 4:30 p.m. M.L. McConaghy Seniors’ Centre Monday to Friday - 8:30 a.m. to 4:30 p.m. Saturday to Sunday - 8:30 a.m. to 4 p.m. Monday to Friday - 8:30 a.m. to 4:30 p.m. Monday to Thursday – 6 a.m. to 10 p.m. Friday – 6 a.m. to 9 p.m. Saturday to Sunday - 6:30 a.m. to 5 p.m. Operations Centre Monday to Friday - 8:30–10:30a.m., 11a.m.–1p.m., 2–3:30p.m. Monday to Friday - 8:30 a.m. to 4:30 p.m. Monday to Friday - 8:30 a.m. to 4:30 p.m. Sunday to Friday - 6 a.m. to 11 p.m. Saturday – 7 a.m. to 11 p.m. |
| Fire Stations |
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Hours - Open daily 7 a.m. – 8 p.m. |
Donation boxes supplied by: 