The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The Access Richmond Hill Contact Centre helps you with general inquiries, responds to questions or concerns about programs and services and accepts some in-person payments. We are committed to providing quality services to residents and businesses in Richmond Hill.
Access Richmond Hill Contact Centre is located at:
225 East Beaver Creek Road, Ground Floor
Richmond Hill, ON L4B 3P4
Hours of Operation: 8:30 a.m. to 4:30 p.m., Monday to Friday
Reach us by email or call us at 905-771-8800.
You can report a problem with a service (e.g. missed garbage collection, streetlight out), schedule large appliance collection and/or submit a general inquiry online.
View the online service request form.
Richmond Hill provides goods and services that are accessible to all of our residents and customers.
Learn more about our accessibility services.
We have translation assistance available for residents who need services in languages other than English.
The Access Richmond Hill Contact Centre sells:
*Prices above include HST
We also process payments for:
We accept payments using cash, Interac, money orders, Visa, MasterCard and cheques made out to Richmond Hill. Credit cards can't be used for tax or water bill payments.
Contact Access Richmond Hill if you have questions about any of our services, including: