Access RH
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Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
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Our Services
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- Canada Post Community Mailboxes
- Drop Off Your Waste
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- Garbage and Recycling at Your Building
- Garbage and Recycling at Your Home
- Garbage Tags and Bins
- Household Hazardous Waste
- Illegal Dumping and Litter
- Large Appliance and Metal Goods Collection
- Reducing Single-Use Items
- Textile Waste Reduction
- Tips To Reduce Waste
- Yard Waste
- Waste Collection Day Lookup Tool
- Holiday Donation Drive
- Holiday Service Schedule
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- Library
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- Marriage and Weddings
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- Lake Wilcox Special Policy Area
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- Planning Studies
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- Trees and Yards
- Warming Centres
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- Windrow Clearing Program
Things to Do
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- Report on Culture
- Resources for Artists and Cultural Groups
- Richmond Hill Centre for the Performing Arts
- Studio Tour
- Visual Art Gallery
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- Camp
- Community Tree Planting and Stewardship Events
- Educational Programs and Field Trips
- Facilities and Sports Fields
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- ArtWalk
- Become an Event Vendor
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- Clean Up Green Up Weeks
- Concerts
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- Cultural Summit
- Doors Open Richmond Hill
- Earth Month Celebrations
- Event Entertainer Application
- Events Planning Toolkit
- First Night
- Healthy Yards
- Merry Marketplace
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- Library
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- Outdoor Activities
- PA Day Programs
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- Richmond Hill Centre for the Performing Arts
- Richmond Hill David Dunlap Observatory
- Splash Pads
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Register, Apply or Pay
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- Accessing Town Records and Information
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- Pre-Submission Meeting
- Residential Grading and Drainage Inquiries
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- Site Alteration Permit
- Site Plan and Site Plan Amendments
- Swimming Pool Site Alteration Permit
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- Community Gardens
- Employment
- Fee Assistance
- Garbage Tags and Bins
- Healthy Yards, Plant Kits, and Rain Barrels
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- Large Appliance and Metal Goods Collection
- Letter of Greeting from Mayor Request
- Marriage and Weddings
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- Milestone Certificate Request
- News Updates and eNewsletter
- Open Air Burning
- Parking Permits
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- Pay Your Miscellaneous Invoice Online
- Proclamations
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- Property Taxes
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- Registered Recreation Programs
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- Richmond Hill Grants
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Invest and Do Business
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Find or Learn About
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- Animal Services
- Arts and Culture
- Artist in Residence
- Arts Awards
- ArtWalk
- Boynton House Art Exhibition Space
- Celebrated Stories
- Community and Cultural Grant Program
- Culture Map
- Cultural Plan
- Cultural Summit
- Galleries and Exhibits
- Public Art
- Report on Culture
- Resources for Artists and Cultural Groups
- Richmond Hill Centre for the Performing Arts
- Studio Tour
- Visual Art Gallery
- Awards
- Budget
- By-laws
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- Commissioning Public Services
- Community Development
- Contact Us
- Cooling Centres
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- Design and Construction Guidelines
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- Environment and Sustainability
- Climate Change
- Community Gardens
- Community Tree Planting and Stewardship Events
- Corporate Sustainability
- Elgin Mills Greenway Restoration Project
- Emerald Ash Borer
- Environmental Management System
- Garbage and Recycling
- Greening Fair
- Healthy Yards
- How You Can Help the Environment
- Invasive Species
- Native Plant Species
- Natural Heritage System
- Oak Ridges Moraine
- Pesticides and Lawn Care
- Pollinators
- Rain Gardens
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- The Urban Forest
- Trees and Yards
- Valleyland Restoration
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- Reports, Publications and Plans
- Affordable Housing Strategy
- Asset Management
- Budget
- Economic Development Strategy
- Environment Strategy
- Financial Statements
- Inventory of Cultural Heritage Resources
- Lake Wilcox Special Policy Area
- Official Plan
- Parks, Recreation and Culture Plans
- Planning Studies
- Community Improvement Plan (CIP) - Affordable Housing and Sustainable Design
- Community Improvement Plan (CIP) Project
- Environmental Assessment Studies
- Richmond Hill Centre Secondary Plan
- Yonge and Carrville/16th Key Development Area Secondary Plan
- Yonge Street and Bernard Key Development Area
- Urban Master Environmental Servicing Plan
- Socio Economic Study
- Tennis Strategy
- Water Quality Report
- RH Maps
- Richmond Hill Blooms
- Richmond Hill Centre for the Performing Arts
- Richmond Hill David Dunlap Observatory
- Schools
- Strategic Plan
- The Wave Pool
- Transportation and Roads
- Trees and Yards
- Celebration Bench
- Celebration Forest
- Community Garden
- Emerald Ash Borer
- Healthy Yards
- 2023 Healthy Yards Plant, Rain Barrel and Composter Guide
- Lawn Watering Restrictions
- Lymantria Dispar Dispar (LDD Moth)/Spongy Moth
- Oak Wilt
- Native Plant Species
- Pesticides and Lawn Care
- Richmond Hill Blooms
- Tree Diseases and Pests
- Tree Issue
- Tree Maintenance
- Tree Preservation Information
- Tree Reporting
- Trees on Private Property
- Water Restrictions
- Volunteering
- Warming Centres
- Zone Richmond Hill
- Inventory of Cultural Heritage Resources