The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Over the next 20 years, Richmond Hill will experience unprecedented growth and urbanization. At the same time, we are forecasted to experience more extreme weather and changes in climate. Our Urban Forest Management Plan will prepare us and strengthen our ability to manage and maintain a healthy urban forest until 2040.
Trees and woodlands throughout our community are an essential component of our urban infrastructure contributing to a high quality of life in Richmond Hill. All trees and woodlands, whether on public or private land, represent the urban forest. Collectively, they help make our community healthy and resilient in countless ways including cleaning the air and water, reducing flood risk, conserving energy, counteracting urban heat stress and increasing property values
Our Plan builds on a strong foundation of urban forest management in Richmond Hill and provides a comprehensive approach for managing our urban forest. It assists us in prioritizing efforts and identifies opportunities for improvement by streamlining workflows, leveraging technology and innovation, and optimizing resources.
Read the Urban Forest Management Plan.
"Richmond Hill and its urban forest grow and thrive together, each contributing to the health and vitality of the other."
These goals which are supported by objectives and 41 actions respond to the changes the City will face over the next two decades.
Richmond Hill is recognized as a Tree City of the World by The Arbor Day Foundation and the Food and Agriculture Organization of the United Nations (FAO) for being committed to growing and maintaining our urban forest.
Our Urban Forest Management Plan was developed with the recognition that Richmond Hill has a strong foundation of urban forest management. Many approaches, policies and practices necessary to reach our goals have already been put into place, including :
The City has also forged valuable partnerships with the community, businesses, agencies, non-profit organizations, and other levels of government.