Skip to Content

City of Richmond Hill Logo

City of Richmond Hill

  • Living Here
    • Garbage and Recycling

      Information for residents about the garbage and recycling services at your home or building.

    • Parks, Trails and Facilities Directory

      Find Community Centres, trails and other City amenities near you.

    • Home and Property
      • Animal Services
      • By-laws
      • Garbage and Recycling
      • Notice of Claim
      • Trees and Yards
      • Water Services
      • Windrow Clearing Program
    • Roads & Sidewalks
      • Parking
      • Snow Clearing
      • Transportation and Roads
      • Walking and Cycling
      • Winter Maintenance
    • Community Resources
      • Accessing City Records and Information
      • City of Richmond Hill e-Newsletter
      • Cooling Centres
      • Fee Assistance
      • Holiday Donation Drive
      • Holiday Service Schedule
      • How Can We Help You
      • Report It
      • Warming Centres
    • Emergency Services
      • Emergency Services
      • Fire and Emergency Services
      • Sewer Backups
  • Things to Do
    • Recreation

      Recreational programs for all ages, fitness classes, memberships and more.

    • Arts and Culture

      Explore a variety of art workshops, theatre shows, heritage and other cultural opportunities.

    • Programs and Facilities
      • Adults 55+
      • Birthday Party Packages
      • Educational Programs and Field Trips
      • Facilities and Sports Fields
      • Get Active
      • Get Involved
      • Fitness
      • McConaghy Centre
      • School Break Programs
      • Skating
      • Summer Camp
      • Swimming
    • Attractions
      • Cultural Centre
      • Festivals and Events
      • Heritage and Museums
      • Library
      • Partnerships and Advertising
      • Richmond Hill David Dunlap Observatory
      • Richmond Hill Centre for the Performing Arts
      • Sports Hall of Fame
    • Get Outdoors
      • Community Tree Planting and Stewardship Events
      • Outdoor Activities
      • Parks, Trails and Natural Areas
      • Splash Pads
      • Tennis and Pickleball
  • Online Services
    • Applications, Permits and Licenses

      Looking for a specific application, permit or license? Find them here.

    • Parking

      Learn more about parking by-laws, regulations, permits and more.

    • Your Property
      • Building Inspections
      • Healthy Yards, Plant Kits, and Rain Barrels
      • How to Pay Your Water Bill
      • Large Appliance and Metal Goods Collection
      • Pay Your Miscellaneous Invoice Online
      • Property Taxes
      • Tax Assistance Programs
    • Licences and Certificates
      • Birth and Death Certificates
      • Business Licence
      • Letter of Greeting from Mayor Request
      • Lottery Licence
      • Marriage and Weddings
      • Milestone Certificate Request
      • Proclamations
      • Registered Charity Tax Rebate
      • Richmond Hill Grants
    • Outdoors & Leisure
      • Book a Facility
      • Open Air Burning
      • Parking or Bylaw Ticket/Penalty Notice
      • Parking Permits
      • Party Request
  • Business
    • Economic Development

      Interested in investing or doing business in Richmond Hill?

    • Building Permits

      Information for residents about building permits, applications and FAQs.

    • Building Permits
      • Additional Residential Unit
      • Building Permit FAQs
      • Development Applications
      • Non-Residential Permits
      • Residential Permits
      • Sign Permit
      • Zoning and Compliance Letter Requests
    • Development
      • Approvals Plus
      • Community Benefits Charge
      • Development Applications
      • Development Charges
      • Development Permits
      • Security Deposits and Letters of Credit
      • Site Selection Assistance
    • Economic Development
      • Approvals Plus
      • Available Land and Buildings
      • Business Support
      • Community Improvement Plan (CIP) - Grants
      • Economic Development Publications
      • Economic Development Strategy
      • Economic Development Team
      • Filming in Richmond Hill
      • Innovation in Action
      • Key Sectors
      • Small Business Enterprise Centre (SBEC)
      • Talent Recruitment
      • Why Richmond Hill
    • Filming in Richmond Hill
    • Partnerships and Advertising
    • Procurement Bid Opportunities
    • Property Taxes
      • Commercial and Industrial Tax Rebate
      • Pre-Authorized Payment Application and Cancellation Request
      • Property Tax Appeal
      • Residential Tax Calculator
    • Reports, Publications and Plans
      • Affordable Housing Strategy
      • Asset Management Plan
      • Budget
      • Economic Development Strategy
      • Environment Strategy
      • Financial Statements
      • Heritage Inventory
      • Inventory of Cultural Heritage Resources
      • Lake Wilcox Special Policy Area
      • Official Plan
      • Parks, Recreation and Culture Plans
      • Planning Studies
      • Socio Economic Study
      • Sustainability Metrics
      • Tennis Strategy
      • Water Quality Report
  • Learn More
    • Access Richmond Hill

      Get help with inquiries, report issues, or make in-person payments.

    • Mayor and Council

      Learn about our City Council, committees, meetings and how you can get involved.

    • Building and Development
      • Affordable Housing
      • Capital Projects
      • Community Improvement Plan (CIP) - Affordable Housing and Sustainable Design
      • Community Improvement Plan (CIP) Project - Office Development and Village Revitalization
      • Consolidated Linear Infrastructure Environmental Compliance Approval
      • Design and Construction Guidelines
      • Housing Accelerator Fund
      • Official Plan
      • Planning Information
      • Zone Richmond Hill
    • Environment
      • Climate Change Action Plan
      • Environment and Sustainability
      • Find Yourself Here
      • Healthy Yards
      • How You Can Help the Environment
      • RH Maps
      • Richmond Hill Blooms
    • Corporate Initiatives
      • Age-Friendly Community
      • Diversity, Equity and Inclusion
      • Indigenous Partnerships
      • My City at Work
      • Public Conduct, Compliments and Complaints
      • Strategic Plan
    • General Information
      • A-Z Services
      • Awards
      • Budget
      • Certificate of Insurance Forms
      • Commissioning Public Services
      • Community Development
      • Council, Committees and Task Forces
      • Elections
      • Integrity Commissioner
      • Municipal Property Assessment (MPAC)
      • Parking
      • Service Charter
      • Volunteering
    • Freedom of Information
    • About Richmond Hill
      • Demographics and Census
      • Mayor and Council
      • New Residents Letter
      • Our History
      • Richmond Hill Shop
      • Richmond Hill's 150th Anniversary
      • Sister Cities
    • Richmond Hill Blooms
    • Development Planning
      • Draft Plan of Condominium
      • Draft Plan of Subdivision
      • Official Plan Amendments
      • Part Lot Control Exemption
      • Pre-Submission Meeting
      • Site Plan and Site Plan Amendments
      • Source Water Protection
      • Sustainability Metrics
      • Zoning By-Law Amendment
    • Access Richmond Hill
    • About Government
      • Federal Services
      • Provincial Services
      • York Region
    • Employment
      • Current Openings
      • Employment FAQ
      • Employment Fire
      • Human Resources Division
      • Volunteering
    • Schools
      • Student Volunteer Opportunities
Living Here
    • Community Resources
      Toggle Section Community Resources Menu
      • Accessing City Records and Information
      • City of Richmond Hill e-Newsletter
        Toggle Section City of Richmond Hill e-Newsletter Menu
        • City of Richmond Hill e-Newsletter - Farsi
        • City of Richmond Hill e-Newsletter - Russian
        • City of Richmond Hill e-Newsletter - Traditional Chinese
        • My Richmond Hill Newsletter
      • Cooling Centres
      • Fee Assistance
        Toggle Section Fee Assistance Menu
        • Jumpstart
      • Holiday Donation Drive
      • Holiday Service Schedule
      • How Can We Help You
        Toggle Section How Can We Help You Menu
        • Report a Problem - Let us Know
      • Report It
        Toggle Section Report It Menu
        • Streetlight Maintenance
      • Warming Centres
    • Home and Property
      Toggle Section Home and Property Menu
      • Animal Services
        Toggle Section Animal Services Menu
        • Animal Licences
        • Off-Leash Areas
        • Responsible Pet Ownership
        • Wildlife
      • By-laws
        Toggle Section By-laws Menu
        • Fence By-law
        • Front Yard Parking
        • Grass and Weed Bylaw
        • Lawn Watering Restrictions
        • Parking
        • Property Standards
        • Smoke Free Outdoor Spaces
      • Garbage and Recycling
        Toggle Section Garbage and Recycling Menu
        • Canada Post Community Mailboxes
        • Drop Off Your Waste
        • Electronic Waste
        • Garbage and Recycling at Your Building
        • Garbage and Recycling at Your Home
          Toggle Section Garbage and Recycling at Your Home Menu
          • Blue Box Program Changes in 2026
          • Waste Collection Day Lookup Tool
          • What Goes Where
        • Garbage Tags and Bins
        • Household Hazardous Waste
        • Illegal Dumping and Litter
        • Large Appliance and Metal Goods Collection
        • Reducing Single-Use Items
        • Textile Waste Reduction
        • Tips To Reduce Waste
        • Yard Waste
        • Waste Collection Day Lookup Tool
      • Notice of Claim
      • Trees and Yards
        Toggle Section Trees and Yards Menu
        • Celebration Bench
        • Celebration Forest
        • Community Garden
        • Emerald Ash Borer
        • Healthy yards
        • 2024 Healthy Yards Plant, Rain Barrel and Composter Guide
        • Lawn Watering Restrictions
        • Lymantria Dispar Dispar (LDD Moth)/Spongy Moth
        • Native Species
        • Oak Wilt
        • Pesticides and Lawn Care
        • Richmond Hill Blooms
        • Tree Cutting Permit
        • Tree Diseases and Pests
        • Tree Issue
        • Tree Maintenance
        • Trees on Private Property
        • Tree Preservation Information
        • Tree Reporting
        • Water Restrictions
      • Water Services
        Toggle Section Water Services Menu
        • About Your Water Bill
          Toggle Section About Your Water Bill Menu
          • How to Pay Your Water Bill
          • How to Read Your Water Bill
          • Water Fees and Charges
          • Water Meters
          • Water Meter Installation and Replacement
        • Backflow Prevention
        • Backwater Valve Subsidy Program
        • How to Drain a Pool or Hot Tub
        • Lawn Watering Restrictions
        • Leaks and Water Usage
        • Sewer Backups
        • Stormwater Management
          Toggle Section Stormwater Management Menu
          • How to Read Your Stormwater Bill
          • Stormwater Fee Calculator
          • Stormwater Management Rate FAQs
        • Water Conservation
        • Water Quality Report
        • Water Quality Testing
      • Windrow Clearing Program
    • Roads & Sidewalks
      Toggle Section Roads & Sidewalks Menu
      • Parking
      • Snow Clearing
        Toggle Section Snow Clearing Menu
        • Snow Clearing News and Notices
        • Windrow Clearing Program
        • Winter Maintenance Frequently Asked Questions
      • Transportation and Roads
        Toggle Section Transportation and Roads Menu
        • Micromobility
        • Parking
        • Parking Permits
        • Parking Tickets
        • Road Closures
        • Streetlight Maintenance
        • Traffic
        • Transportation Planning
          Toggle Section Transportation Planning Menu
          • Addison Extension Environmental Assessment
          • Red Maple Environmental Assessment
          • Transportation Master Plan Update
        • Walking and Cycling
          Toggle Section Walking and Cycling Menu
          • Active School Travel
      • Walking and Cycling
      • Winter Maintenance
    • Emergency Services
      Toggle Section Emergency Services Menu
      • Emergency Services
        Toggle Section Emergency Services Menu
        • Emergency Preparedness
      • Fire and Emergency Services
        Toggle Section Fire and Emergency Services Menu
        • Carbon Monoxide Awareness
        • Emergency Preparedness
          Toggle Section Emergency Preparedness Menu
          • Emergency Kits
          • Richmond Hill Emergency Plan
          • Storm and Severe Weather Information
        • Employment - Fire
        • Fire and Emergency Services Training Centre
        • Fire Inspections
        • Fire Prevention
          Toggle Section Fire Prevention Menu
          • Apartment and Condominium Fire Safety
          • Fireworks Permits and Safety Tips
          • Home Escape Planning
          • Home Fire Prevention
          • Open Air Burning
          • Seasonal Fire Prevention
          • Smoke Alarms
        • Fire Programs and Services
          Toggle Section Fire Programs and Services Menu
          • Community Relations and Public Education
          • Fire Prevention Week
          • Project Blaze
          • Workplace Fire Safety
        • Fire Reports, Permits and Requests
        • Fire Stations
        • Message from the Fire Chief
        • Superior Tanker Shuttle Service Accreditation
      • Sewer Backups

My Richmond Hill newsletter bannerMy Richmond Hill newsletter bannerMy Richmond Hill newsletter bannerMy Richmond Hill newsletter bannerMy Richmond Hill Newsletter logo on spring flower background

My Richmond Hill Newsletter

Share this page
  • Facebook
  • LinkedIn
  • Twitter
  • Email
Home/...Community ResourcesCity of Richmond Hill e-NewsletterMy Richmond Hill Newsletter

More in this Section...

The City of Richmond Hill distributes the 'My Richmond Hill' print newsletter twice a year to all Richmond Hill households. This page showcases the stories from the most recent edition.

My Richmond Hill Newsletter cover art

We're Snow Ready!

We’re here for you when winter hits. Our crews maintain 1,100+ lane km of roads and nearly 750 km of sidewalks. We also clear snow windrows from the end of 50,000+ residential driveways.

Safety and mobility are our top priorities. We aim to keep routes safe and passable. 

Plowing starts when snowfall reaches 5 cm or more. Once the snow stops, we work to clear:

  • Roads within 16 hours
  • Sidewalks within 14 hours
  • Windrows within 13 hours
  • Dead ends/cul-de-sacs within 24 hours

Extreme Weather

Heavy snow, freezing rain and wind create challenges for snow clearing and operations may take longer than usual, especially on sidewalks. Please give our crews time to complete operations before contacting Access Richmond Hill with service requests. Stay in the know with our snow clearing news and notices.

Subscribe for 'No Street Parking' Notifications

From December 1 to March 31, there’s no on-street parking between 1 a.m. and 7 a.m. unless you have a permit. When 5+ cm of snow is expected, the City declares a Winter Event – and no street parking is allowed, even with a temporary permit. This takes effect in advance of any snowfall.
Subscribe to be notified 

RHDDO bridge structure being installed

RHDDO Pedestrian Bridge Takes Shape!

The David Dunlap Observatory bridge structure is now installed, bringing us one step closer to an accessible connection over the railway tracks. This project is funded in part by the Government of Canada.

We're Hiring!

Flexible jobs. Great teams. We’re hiring skate instructors, ushers, lifeguards, swim instructors, crossing guards and more. Flexible hours, great teams and meaningful work. Apply today.

Blue Box Program Changes

Starting January 1, 2026

Image of a blue box recycling container

The Province of Ontario is transitioning the blue box program to a new model that makes producers of recyclable materials responsible for their collection and processing instead of municipalities.

What’s Changing:

  • Circular Materials becomes administrator of residential recycling in Richmond Hill
  • Miller Waste will provide collection and handle customer service inquiries (i.e. missed collections and bin sales)
  • Blue boxes and green bins will be collected by separate trucks on the same day

What is NOT Changing:

  • Your collection day and blue box remain the same – collection times will vary 
  • The City will continue to manage green bin, garbage and yard waste collection

Learn more about how the new program works.

What You Need to Know... Snow Windrow Clearing

The City clears the pile of snow or ‘snow windrow’ left at the bottom of your driveway after the plow goes by.

We aim to clear a minimum of one car width at the curb, so a car can pass through.

Windrow clearing starts about two hours after road plowing begins and can take up to 13 hours to complete after the snow stops. Please keep the
end of your driveway clear of cars, bins and other obstacles. Note: Sidewalk windrows are not cleared and some snow or ice may remain.

Coming Soon! Property Tax Customer Portal

We’re developing a self-service customer portal so you can go paperless, view and pay your tax bills online. Be the first to know: visit our Property Tax page and hit “Receive Email Updates” now.

Image of home heat loss map

Free Online Tool Helps Discover Home Heat Loss

Get a free personalized home heat loss map and learn how to save on energy thanks to a partnership between the City and Enbridge Gas. Look up your home address.

Free 'Climate Ready Homes' Consultations

With a few simple steps, you can protect your home and property from the effects of extreme weather. Learn about energy efficiency, water conservation, eco-landscaping and waste management plus rebate and incentive programs through a free one-on-one home consultation. Register online!

Do Your Doo-ty

On trails, in parks or just strolling your street – always pick up after your pet. It keeps our community clean and paws-itively welcoming for all. Help keep your community clean and pet-friendly.

Speak Up Richmond Hill 

From planning to play, your input helps shape our city. Watch our website for engagement opportunities on the land use planning, recreation initiatives, strategies and more.

Image of new waterway sign in Ojibway

New Waterway Signs in Ojibway

New waterway signs written in Ojibway have been installed in three Richmond Hill parks – Lennox Park, Rouge River Headwaters Valley and Trails, and East Humber Trail – to identify the Don, Rouge and Humber Rivers. This initiative supports the City’s ongoing efforts to build meaningful relationships with Treaty Partners, including the Mississaugas of the Credit First Nation. 

Introducing a New Hub for Arts and Culture

Richmond Hill’s Cultural Centre at 10184 Yonge Street opened in October, welcoming residents into a vibrant space where creativity and community come together. Housed in the beautifully restored 1936 Post Office building, the Centre offers studio spaces, exhibition opportunities, a podcasting suite and collaborative meeting rooms – all designed to support artists, storytellers and curious minds alike.

Learn how the Cultural Centre is the perfect place for you to create and collaborate.

Winter Skies at the Observatory

Bundle up and discover the beauty of the night sky this winter at Richmond Hill’s national historic site – the David Dunlap Observatory. Whether you’re a seasoned astronomer or a curious first-timer, cold-weather stargazing offers crisp skies and stunning views of winter constellations like Orion, Taurus and Gemini. Don’t forget warm layers, bring a folding chair, flashlight and binoculars or a telescope. Start your night sky journey with guided tour details and star chart tips.

Image of Richmond Green Skate Trail Winter Your Way

Whether you’re all about fresh air or cozy corners, there’s a winter experience waiting for you in Richmond Hill.

  • For the Adventurer – Bundle up and explore! Try snowshoeing, cross-country skiing or winter hikes through our parks and trails. Richmond Green Skate Trail and Bayview Hill Skating Rink will be open daily beginning mid-December. If the weather cooperates in the new year, Mill Pond and Lake Wilcox will open for outdoor skating.
  • For the Cozy Crowd – From creating your own sourdough to enjoying free, weekly programs for babies and toddlers, there’s lots of fun happening at Richmond Hill Public Library. Or enjoy a live show at the Richmond Hill Centre for the Performing Arts with music, comedy or theatre.
  • For Families – Keep the kids active with drop-in skating and other recreation programs, Wave Swims or family nights at the David Dunlap Observatory. There’s something for every age and energy level.

Love Wildlife? Give Them Space

Admire from a distance and never feed wild animals – it’s unsafe and disrupts their natural habits. Keep pets leashed and let wildlife be wild.

Move, Make & Meditate

Stay active, connected and inspired this winter with Richmond Hill’s Adults 55+ programs! From nutrition and healthy aging workshops to yoga, meditation, seasonal crafts and monthly Coffee Chats at the McConaghy Centre – there’s something for everyone.

Image of cat wearing licences

Licence to Play... and Stay Safe

Start 2026 off right by licensing your pets — and yes, cats too! It’s quick, easy and helps reunite lost fur babies with their families.

Life in Your City

Let’s all work together to keep our community looking great and safe for everyone! 

  • Keep Roadways and Sidewalks Clear. Help our snowplows do their job! Please remove basketball nets and other items from the edge of the road or sidewalk to keep streets safe and accessible during winter.
  • Help Stormwater Drain. Prevent water pooling on the road by keeping leaves and snow away from catch basins near your home.
  • Be Ready for Winter Storms. Stay safe and prepared: Keep flashlights, batteries, backup phone chargers and extra blankets on hand. Know where to report outages and stay informed. 

Image of e-scooter on a bike pathICYMI... in case you missed it

  • Council approved the City’s Micromobility Strategy and Bylaw to regulate the use of e-bikes and e-scooters, including where to ride these devices.
  • The City continues rolling out traffic safety measures to reduce speeding. Watch for new “slow down” signs, especially in residential areas.
  • With the approval of its first Comprehensive Zoning By-law, the City achieved a significant milestone in setting modern development standards.

Stay Warm & Get Creative This Season!

Explore a variety of hands-on art workshops designed to spark your creativity and brighten the season. Whether you’re trying something new or refining your skills, there’s something for everyone.

Carbon Monoxide Alarm Rules Are Changing!

Starting January 1, 2026, a CO alarm will be required on EVERY STOREY of your home, in addition to outside each sleeping area. Prepare now! Find out how to protect your home and understand the new CO alarm regulations.

Access Richmond Hill

Contact Access Richmond Hill for City services and information on parks, road maintenance, City trees, permits, yard waste and more. 

Want more City news?

Sign-up for our monthly e-newsletter! 

Receive Email Updates...

Contact(s)

Richmond Hill Municipal Offices

225 East Beaver Creek Road,

Richmond Hill, ON L4B 3P4

905-771-8800

access@richmondhill.ca

Helpful Links

  • Contact Us
  • Employment
  • Volunteering
  • Feedback
  • Service Charter
Subscribe for the latest news
  • Facebook
  • X
  • YouTube
  • LinkedIn
  • Instagram
© 2024 City of Richmond Hill
  • Sitemap
  • Privacy
  • Land Acknowledgement
  • Accessibility
  • Terms of Use

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.