Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We've given the Lake Wilcox shoreline a makeover and there are amazing new amenities for you and your family to enjoy! The master plan includes many design features:
- A waterfront promenade
- A splash pad. Visit our Splash Pads webpage for details on times and seasonal openings.
- Playground, washrooms, parking lot, seating and picnic area*
- A youth area with a skate park, beach volleyball courts and a multi-sports court
- A boardwalk over the lake - construction is underway and expected to be complete by fall 2019
- Redevelopment of the Canoe Club area - scheduled for 2021
* The Lake Wilcox Park picnic shelter is not available for picnic shelter rental. If you have a group of more than 25 guests, you must submit an Outdoor Event, Wedding or Picnic Permit Application for a picnic shelter location available for rental.
Youth Area
We've created a unique space for youth (ages 13 to 19) at the south end of Lake Wilcox Park. It includes a skatepark, 4 beach volleyball courts, 2 multi-use courts for basketball, futsal soccer and ball hockey, fitness equipment, Wi-Fi access and space to hang out and socialize.
Lake Wilcox Boardwalk Construction
To facilitate boardwalk construction, a section of the promenade and Sunset Beach Road will be temporarily closed to the public. Construction is underway and expected to be complete by fall 2019 (weather permitting). We know that the park is very popular, especially during the summer months. However, the legislated environmental regulatory restrictions limit when ‘in-water’ construction can occur and the schedule provides sufficient time to complete the work with as little disruption as possible.
As a measure of safety, a portion of the site will be fenced off during construction and all residents are asked to refrain from entering the construction zone. Thank you in advance for your patience during the construction phase of this project.
Learn more about the boardwalk by viewing the:
For more information, contact Access Richmond Hill at 905-771-8800 or access@richmondhill.ca.
Amenities
Swimming at Lake Wilcox
Swimming is not allowed at Lake Wilcox because the water area is unsafe and not supervised. Safety issues include:
- high levels of bacteria
- sink holes
- sharp items
- broken glass
Tree Tour
Take a self-guided tree tour of Lake Wilcox Park located on the eastern shorelines of Lake Wilcox. The tour highlights 20 native tree species of Ontario and provides an opportunity to learn the unique characteristics of trees and why they are so important. Tour is approximately 45 minutes in length.