Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We're giving the Lake Wilcox shoreline a makeover and there are amazing new amenities for you and your family to enjoy! The master plan includes many design features:
- A waterfront promenade - now open!
- A splash pad - now open! Visit our Splash Pads webpage for details on times and seasonal openings.
- Playground, washrooms, parking lot, seating and picnic area* - now open!
- A youth area - Official Opening on Saturday, June 8, 2019
- Redevelopment of the Canoe Club area - scheduled for 2021
* The Lake Wilcox Park picnic shelter is not available for picnic shelter rental. If you have a group of more than 25 guests, you must submit an Outdoor Event, Wedding or Picnic Permit Application for a picnic shelter location available for rental.
Youth Area Official Opening
Date: Saturday, June 8, 2019
Time: 1 – 4 p.m. (rain or shine)
Bring your family and friends and join us for an afternoon of outdoor activities.
We've created a unique space for youth (ages 13 to 19) at the south end of Lake Wilcox Park. It will include a skatepark, 4 beach volleyball courts, 2 multi-use courts for basketball, futsal soccer and ball hockey, fitness equipment, Wi-Fi access and space to hang out and socialize.
We want this park to be a fun and exciting space that teens can enjoy. In order to achieve this, we got feedback from more than 300 Richmond Hill teens and their parents through an online survey, information booths and workshops.
Notice of Construction
Construction began in late November 2017 and is expected to be complete in spring 2019 (weather permitting). As a measure of safety, the site will be fenced off during construction and all residents are asked to refrain from entering the park. the City would like to thank you in advance for your patience during the construction phase of this project.
Learn more about the youth area by viewing the:
For more information, contact Access Richmond Hill at 905-771-8800 or access@richmondhill.ca
Amenities
Swimming at Lake Wilcox
Swimming is not allowed at Lake Wilcox because the water area is unsafe and not supervised. Safety issues include:
- high levels of bacteria
- sink holes
- sharp items
- broken glass
Tree Tour
Take a self-guided tree tour of Lake Wilcox Park located on the eastern shorelines of Lake Wilcox. The tour highlights 20 native tree species of Ontario and provides an opportunity to learn the unique characteristics of trees and why they are so important. Tour is approximately 45 minutes in length.
Email Project Manager, Samuel Ng or call him at 905-747-6463 for more information about the Lake Wilcox Park project.