Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
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Have Your Say on the Future of Transportation in Richmond Hill
Posted on Friday, January 20, 2023 09:13 AM
Join the discussion about improving transportation infrastructure and mobility in the City
RICHMOND HILL – The City of Richmond Hill is seeking public input to help update its Transportation Master Plan that will establish a future plan for all travel modes within the City to the year 2051. The Plan will guide the future of the City's road, walking and cycling networks, including off-road trails.
Whether you walk, bike, take transit or drive, join us to provide feedback at the upcoming virtual public...
Expanding Pickleball Opportunities in Richmond Hill
Posted on Monday, January 16, 2023 09:04 AM
Online survey open until February 3
Richmond Hill – The City of Richmond Hill continues to increase the number of available pickleball courts for residents to enjoy.
The City currently offers recreational pickleball drop-in programs, an adult league and lessons at City facilities including Rouge Woods Community Centre, Bayview Hill Community Centre, McConaghy Centre, Oak Ridges Community Centre and Elgin West Community Centre.
To address the growing demand for this recreational game, the City re-lined...
Richmond Hill has a New Skating Partner
Posted on Monday, December 19, 2022 09:52 AM
City and Desjardins Insurance team up to provide free skating for the community
RICHMOND HILL – A new two-year partnership between the City of Richmond Hill and Desjardins Insurance offers the community additional opportunities to lace up their skates and glide through the winter season.
Desjardins Insurance will be the presenting sponsor for the next two winters at the City’s unique and popular Richmond Green Skate Trail that opened for the season last week. This sponsorship will also include...
Join Us for a Family-Friendly New Year’s Eve Countdown
Posted on Thursday, December 15, 2022 12:11 PM
Multi-Platinum, Juno-nominated Elijah Woods Headlines Richmond Hill’s First Night
RICHMOND HILL – Are you looking for something fun to do New Year’s Eve with family and friends? Join us December 31 from 6-9 p.m. for Richmond Hill’s First Night at the Richmond Hill Centre for the Performing Arts.
This free, all ages celebration will feature a headliner performance at 7:30 p.m. by multi-Platinum, Juno nominated Canadian pop singer-songwriter Elijah Woods! Make sure to reserve seats in advance.
Arrive...
Make The Holidays Brighter For Those In Need
Posted on Thursday, December 01, 2022 09:12 AM
Richmond Hill Holiday Donation Drive Runs from December 1 to 15
RICHMOND HILL – The City of Richmond Hill’s annual Holiday Donation Drive is on! This year, for your convenience, we are accepting your generous donations at 20 different locations throughout the city, including the Main Municipal Offices, Operations Centre, libraries, select community centres, arenas and fire stations.
Drop off your non-perishable food items, new unwrapped toys (no stuffed animals, please), books, gift cards, toiletries...