The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Posted on Thursday, August 29, 2024 03:17 PM
Please be advised that Bethesda Sideroad, between Leslie Street and Woodbine Avenue, will be closed from:
Monday, September 9 to Monday, September 16, 2024.
This closure is necessary to facilitate road reconstruction work (culvert installation), by Fermar Paving Limited, between Leslie Street and the Highway 404 overpass.
Emergency vehicles, residents and property owners within the limits of the road closure will have access throughout. Residents and pedestrians outside the limits of road closure...
Posted on Wednesday, August 28, 2024 11:31 AM
Please be advised that road crack sealing will take place in various locations throughout Richmond Hill from September 3 to September 30, 2024 (weather permitting).
This work is necessary for the ongoing maintenance of the City's road network and infrastructure. Efforts will be made to minimize traffic disruption while work is completed. Thank you for your patience and cooperation.
If you have any inquiries about this work, please call Access Richmond Hill at 905-771-8800 or email
Posted on Friday, August 23, 2024 06:17 PM
Please be advised that Bell Canada’s contractor, RBS Sommervile, will be closing Blackforest Drive, for an approximately 20 metre stretch just West of Yonge Street on Saturday, August 24 and Sunday, August 25 from 7 a.m. to 4 p.m.
No resident driveways will be obstructed.
The road closure is necessary to facilitate the relocation of an underground Bell structure to allow the City’s Blackforest Drive Reconstruction project in that area to continue.
Posted on Friday, August 23, 2024 06:11 PM
Please be advised that Duncan Road (from approximately 280m west of Elm Avenue to Silk Court) will be closed from:
Monday, August 26 at 7 a.m. to Friday, September 6, 2024 at 7 p.m.
This closure is necessary to facilitate the installation of new servicing connections and road reconstruction for the new subdivision located on the south side of 16th Avenue, across from Berwick Crescent and north of Duncan Road by Arkfield Development.
During the closure, motorists are advised to use the posted...
Posted on Friday, August 09, 2024 08:00 AM
Carrville Road Watermain Re-Lining (CIPP) Planned Work
The scope of work includes a temporary watermain by-pass, re-lining of existing watermain, disconnection and reconnection of the existing services and side street watermains and replacement of hydrants and valve chambers.
The construction is scheduled to begin in June 2024 and to be completed by fall 2024 (weather permitting).
Impact on Local ResidentsThe roads will remain open to vehicular and pedestrian traffic during construction. Temporary...