Streetlight Maintenance
Help us keep Richmond Hill's community safe by reporting streetlight issues. The Public Works Division will address the issue as soon as possible.
How to report a streetlight issue
Reporting a streetlight issue is easy with our online reporting system. Let us know where the streetlight is located by entering an address, street intersection or Pole ID number. You can also select a location on the map provided. Alternatively, you can contact Access Richmond Hill at 905-771-8800 to report streetlight issues.
Service Charter
Learn more about our Service Charter.
| Service Commitment |
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Streetlight maintenance requests will be reviewed and resolved within 20 business days unless there are complicating issues. You will hear from us if issue arises. |