Parking Permits FAQ
Here are some Frequently Asked Questions about obtaining a Parking Permit
| Am I able to purchase a temporary permit for my guest or does my guest has to purchase it him or herself? |
| Either the homeowner/resident or their guest may purchase a 24-hour Temporary Parking Permit. A maximum of 25 permits (24 hours each) may be purchased per address, per calendar year. |
| By mistake, I typed the wrong licence plate number. How do I correct this? |
| Prior to permit issuance you can click the Back button to make a correction. |
| Can I purchase a permit even though my licence plate number is out of province? |
| Yes, you may purchase a permit even though your vehicle is registered under an out of province license plate. |
| How can I cancel my application? |
| You have the option to cancel your application by clicking the Exit button at the bottom of each Webpage. |
| How can I get a refund? |
The City of Richmond Hill will not refund any amounts paid for a 24-hour temporary parking permit for any reason including, but not limited to:
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| How many permits can I purchase per year? |
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A maximum of 25 permits, each valid for 24 hours from 7 a.m. to 6:59 a.m. the following day, can be issued, per year, per address. Temporary permits can be purchased for single or multiple 24-hour periods at a time - and each 24-hour period counts as a single permit toward the 25 permit total. If you wish to apply for additional permits after you have exceeded 25, you must apply to the Commissioner of Planning and Regulatory Services. You will be asked for documentation indicating that your surrounding neighbours do not object to additional temporary permits being granted. |
| I have paid for my permit online, printed it and misplaced it. How do I obtain a replacement permit? |
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You can obtain a replacement permit by going to the main page of this application. There is a section called "Reprint permit". Follow the easy steps. If you require any additional assistance, please contact our office at 905-771-8860. |
| I need to renew my permit can this be done online or do I have to come into the City Office? |
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You may renew your permit online, if permits at your address have not exceeded the annual 25 permit maximum. Follow the same steps as a new permit purchase. |
| I would like to purchase a 24-hour temporary permit before my guest arrives but I do not know their licence plate number. Can I still purchase a permit? |
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The permit must contain the licence plate number of the vehicle. Without this information, a permit cannot be purchased. |
| My permit contains wrong information. How can I correct this? |
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The Information cannot be corrected once a permit is issued. |
| My vehicle is registered as commercial. Can I obtain a temporary permit for a commercial vehicle? |
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Provided the vehicle is your primary means of family transportation (you have no other vehicles in your possession) and is less than 5.2 metres in length and under 3000 kilograms gross vehicle weight, you may purchase a parking permit. Alternatively, the vehicle must be registered for personal use only. For more information on exceptions on commercial vehicles, please call us at 905-771-8860 or e-mail us at parking@richmondhill.ca. |
| What is a payment confirmation number? |
| A payment confirmation number is provided once the permit is issued. This confirmation number identifies the payment and is required to reprint a permit. Always record the payment confirmation number. |