The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The City, through its contractor, Forest Contractors Ltd. will be resurfacing the following streets as part of the Road Rehabilitation Program:
Work is expected to begin on or about May 13, 2024 and continue until October 31, 2024.
During various phases of construction, there will be lane restrictions imposed, with partial driveway entrance closures and disruption to areas within the City-owned municipal right-of-way.
Every effort will be made to minimize any inconvenience to our residents. However, residents are advised to exercise caution around construction activities and equipment. Should you have any underground sprinkler systems at or near the work zones, please identify the sprinkler heads (with flags). We will attempt to mitigate any potential damage during construction. Please note that the City will take no responsibility for damage to personal property placed within the City-owned municipal right-of-way or boulevard. The owner of the encroaching property will be fully responsible for their property damage.
We thank you in advance for your cooperation and patience during the various phases of this project. Should you have any questions, please contact Access Richmond Hill at 905-771-8800 or access@richmondhill.ca.