RICHMOND HILL – Beginning today, Richmond Hill’s Operations Centre (1200 Elgin Mills Road East) will re-open with modified hours for blue box, green bin, kitchen catcher and garbage tag purchases and exchanges. 

Purchase prices for garbage tags (sold in sets of five) and new waste bins are available online. A new exchange fee of $7.35 (plus HST) will apply to replace damaged or broken Richmond Hill-labelled blue boxes and green bins to help offset replacement costs. Payment must be made by Interac, Visa or MasterCard. No cash payments at this time. 

If you are a resident in a new house (excluding custom built homes) you can get a free set of recycling and organics containers by bringing your Tarion certificate (with photo I.D.) to the Operations Centre (1200 Elgin Mills Road East). 

Hours of operation

You do not need an appointment to purchase or exchange bin(s) or tags. Residents can visit the Operations Centre for these services Monday to Friday:

• 8:30 - 10:30 a.m.
• 11 a.m. - 1 p.m.
• 2 - 3:30 p.m.

The facility is closed to the public from 10:30 - 11 a.m. and 1 - 2 p.m. for cleaning. 

Additional health and safety precautions

Residents are asked not to attend the Operations Centre if they are unwell, have recently travelled outside of Canada or have been in close contact with someone with COVID-19. Capacity in the reception area will be limited to two people at a time to allow for physical distancing and anyone entering the building will be required to wear a mask or face covering. 

Three-bag garbage limit returns September 21

During the COVID-19 pandemic, Richmond Hill took action to help residents who were doing their part to stop the spread by staying home, including by doubling the number of items that could be placed at the curb on waste collection days.

With the community steadily working to re-open, the garbage limit will return to three (3) items per collection beginning Monday, September 21, 2020. Additional items will require the purchase of a garbage tag in order to be collected. 

Visit us online for more information on purchasing or exchanging Garbage Tags and Bins, including what to expect during your visit. 

ADDITIONAL FACTS

• Waste bins and garbage tags cannot be purchased at the Main Municipal Offices (225 East Beaver Creek) at this time. The office remains closed to the public, except for appointments for certain services. Visit RichmondHill.ca/COVID19 for information.

MEDIA CONTACT

Kathleen Graver, Manager, Communication Services
kathleen.graver@richmondhill.ca