Richmond Hill Introduces ActiveRH System for Fall Registration

New recreation registration will benefit users with enhanced and efficient features

RICHMOND HILL – Richmond Hill has launched its new recreation registration system, ActiveRH, that will help streamline and reduce waiting times during the registration process.

ActiveRH will be available for fall registration which begins on August 30. Current users who register online using their client barcode can now personalize their own accounts by using their email address and by creating their own passwords.

“Recreation programs play an important role in the lives of our community,” said Mayor Dave Barrow. “From music and rhythm classes for babies to a ropes challenge course for teens and art classes for adults, our residents keep active through our programs that are offered for all ages and interests and abilities. Residents can visit RichmondHill.ca/ActiveRH to start using the system.”

Through ActiveRH, residents can go online to register for recreation programs and to request facility bookings. The system has an increased capacity to process over 5,000 transactions per minute on peak registration days, so users will be able to register faster for programs. Over the past 10 years, program registrations have increased by over 17,000 participants.

“We are really excited for our users to begin using ActiveRH,” said Darlene Joslin, Director of Recreation and Culture. “In this new system, users can register for programs from the convenience of their smartphone or tablet, create a wish list for advanced planning, track and print their family’s recreation schedule and much more!”

In addition, users will benefit from being able to:

• create their profile for ease of future registrations with a point and click;
• search programs by location, participant age, activity and more;
• request gymnasiums, meeting rooms, arenas and other facilities; and
• sign up for text message alerts to be notified of unexpected cancellations of activities.

ActiveRH will replace the current RHeReg which is being phased out. The cost of the project is budgeted at $780,000.

Users who create their account before August 30 will be entered in a draw to win a $100 credit towards their new ActiveRH account or two tickets to the Peking Acrobats at the Richmond Hill Centre for the Performing Arts on Monday, February 19 at 3:30 p.m.

The Fall 2017 and Winter 2018 Community Recreation Guide will be available online on August 9.

Visit RichmondHill.ca/ActiveRH to create an account today.