Online survey available until February 12

RICHMOND HILL – The City of Richmond Hill is inviting the public to provide input on how Fire and Emergency Services (RHFES) can better meet the needs of our growing community. 

The 12-question survey is available through February 12 at Richmondhill.ca/Fire. Your confidential responses will help the City update the Fire Master Plan that was originally created in 2016 and guides the delivery of the City’s fire protection services. Fire Master Plans are developed every 10 years with the goal to update at the five-year mark. Your feedback is critical and helps outline ways for RHFES to improve the level of fire protection services delivered to our community for the coming years.   

About RHFES 

• RHFES responds to approximately 5,500 emergency incidents annually from its’ six fire stations located across the city. 
• The department is comprised of frontline fire fighters, trainers, fire prevention officers, public education and administrative personnel, as well as deputy chiefs and chief. 

About 

“Our Fire and Emergency Services team is committed to protecting the community and being there when you need us. We recognize that a lot can change in a community over five years. That’s why we’re updating our Master Plan to help ensure we continue to provide the best fire services possible for Richmond Hill residents and businesses.”

- Steve Kraft, Fire Chief

Media Contact

Patti Enright, Communications Advisor
patti.enright@richmondhill.ca