The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill—The City of Richmond Hill needs your feedback to develop its 2025 budget.
The City’s annual budget is a financial expression of Council’s priorities, goals, objectives, and approved programs. It highlights anticipated costs against available funding for the year and provides transparency and accountability to the community on the use of public resources. It also guides the City’s financial decisions and determines how funds are spent, the priorities for our community, and how best to support Richmond Hill’s families, workers, and businesses.
The budget impacts everyone who lives or works in the city, so you are encouraged to complete an online survey (open until August 18) at RichmondHill.ca/Budget. If you prefer to complete the survey by telephone, please leave a message at 905-747-6311, and your call will be returned. You can also connect with City staff at the Richmond Hill Public Library, Central Branch, on Saturday, August 10, 11 a.m. to 1:30 p.m.
Have your say. The City’s budget is your budget.
Quick Facts