The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
Richmond Hill's Building Inspection Division regulates the construction, changes, repairs and demolition of buildings and other structures within our community. The Division uses the Ontario Building Code, Richmond Hill by-laws and the Ontario Municipal Act to manage these projects. The Division oversees various projects including:
A number of inspections and certifications are required throughout a construction project. This ensures that all work is being done according to the Ontario Building Code and building permit documents.
Building inspections ensure safe construction projects. Inspection records are kept on file for future reference. These records confirm sections or areas within a building or structure that can no longer be seen once construction is complete. Lending institutions, appraisers, lawyers and others use these records to determine the value of a building.
Inspections don't happen automatically. The permit holder is responsible for contacting the Building Inspection Division when they are ready for an inspection.
Building permit documents must be kept on the construction site at all times.
According to the Ontario Building Code, building permit holders must notify the Building Division's inspectors at certain stages of construction. The division schedules inspections when each stage of construction is completed.
The person in charge of the construction project is responsible for making sure that the site is ready for inspection.
There are different inspection stages for different types of buildings, including:
The following information is required to complete an inspection request:
Builders and homeowners can book an inspection by:
You can confirm your inspection appointment by calling 905-771-8810 between 8:30 and 9:30 a.m. Monday to Friday.
Richmond Hill requires a minimum of two business days to arrange inspections. Requests received after 3 p.m. are considered as being received on the next business day.
It's important to make sure your site is ready for an inspection before you request one.
You must pay a fee of $110 when an infraction recorded during a previous inspection has not been corrected. Another inspection will not be done until Richmond Hill receives this fee.
A minimum compliance fee of $100 or as outlined in the building by-law is charged when a Stop Work Order is issued during an inspection. Another inspection will not happen and building permits will not be issued until the fee is paid.
A fee of $110 is charged for minor changes that require revised drawings. A rate per area fee applies to major changes. Your building inspector or plans examiner will make this decision when they receive revised drawings.
Grading ensures that there is proper water drainage away from your building without adversely effecting neighbouring properties.
Richmond Hill requires a security deposit from the building owner prior to building permit issuance. The security deposit is returned once your Professional Engineer or Surveyor provides a Lot Grading Certificate.
No person can occupy or use any building until a final inspection has been done. Notice of the completion date must be given to Richmond Hill's Chief Building Official.
Building permit holders can request a partial occupancy permit of an unfinished building for the following projects:
According to our Noise By-law, construction noise is not permitted:
Roads must be kept clear and clean.
Open air burning is not allowed on construction sites.
Email firstname.lastname@example.org or call 905-771-8811 for more information.