Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Official Plan
Richmond Hill's Official Plan focuses on land use. It contains policies for the physical, social and economic growth of our community.
The Official Plan is Richmond Hill's vision for "building a new kind of urban" community. It helps us make development decisions, such as:
- where to put new housing, businesses and shopping areas, parks, open spaces, and schools
- what types of housing, employment and shopping areas, parks, open spaces and schools to include
- what infrastructure(streets, water services and waste management) will be needed
- how natural areas and ecosystems will be protected
City of Richmond Hill Official Plan - Office Consolidation to August 2023
Official Plan Update
The City of Richmond Hill is updating the current Official Plan to guide land use and development over the long term. This update will continue to help transform our suburban communities into a more vibrant, complete community that serves the needs of all residents, businesses and visitors in Richmond Hill. Please visit the Official Plan Update page for more information.
Background Studies |
A number of background studies helped us create Richmond Hill's 2010 Official Plan, including:
If you would like a copy of any of the listed documents, please contact planning@richmondhill.ca. |