Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Official Plan focuses on land use. It contains policies for the physical, social and economic growth of our community.
The Official Plan is Richmond Hill's vision for "building a new kind of urban" community. It helps us make development decisions, such as:
- where to put new housing, businesses and shopping areas, parks, open spaces, and schools
- what types of housing, employment and shopping areas, parks, open spaces and schools to include
- what infrastructure(streets, water services and waste management) will be needed
- how natural areas and ecosystems will be protected
View the Official Plan (office consolidation to June 2020)
Official Plan: Part 1
- Chapters 1-7: Part 1 Plan (includes Schedules and Appendices)
Official Plan: Part 2
- Chapter 8: West Gormley Secondary Plan
- Chapter 9: North Leslie Secondary Plan
- Chapter 10: Downtown Local Centre Secondary Plan (repealed effective July 3, 2019)
- Chapter 11: Yonge and Carrville/16th Key Development Area Secondary Plan (in process)
- Chapter 12: Yonge and Bernard Key Development Area Secondary Plan (adopted, under appeal at the Ontario Municipal Board)
Official Plan Update
The City of Richmond Hill is updating the current Official Plan to guide land use and development to 2041. This update will continue to help transform our suburban communities into a more vibrant, complete community that serves the needs of all residents, businesses and visitors in Richmond Hill. Please visit the Official Plan Update page for more information.
Approval History |
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View the following information to learn about the Official Plan's approval history:
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OMB Decisions and Orders |
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The Ontario Municipal Board (OMB) is an independent adjudicative tribunal that conducts hearings on land use planning appeals. The OMB makes decisions on those appeals under specific provincial legislation, such as the Planning Act. The Official Plan is partially approved by the OMB, bringing most of its policies into effect. Some policies were deferred or are still under appeal. Most of the appeals that remain are on a site-specific basis. The Office Consolidation of the Official Plan identifies what matters are in effect (and when it was approved) and what matters remain under appeal. |
Background Studies |
A number of background studies helped us create Richmond Hill's Official Plan, including:
If you would like any of the above PDF's in an accessible form please contact planning. |