Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
What is the Richmond Hill Centre?
The Richmond Hill Centre (RHC) is an intensification area located around the intersection of Yonge Street and Highway 7.
Urban Growth Centre
The Richmond Hill Centre is identified as an Urban Growth Centre by the Province in the Growth Plan for the Greater Golden Horseshoe, 2017. It is also identified as a Regional Centre in both the York Region Official Plan and the Richmond Hill Official Plan. The Centre will accommodate a large portion of the new residents expected to move to Richmond Hill over the next 10-20 years.
Integrated Transit Hub
Unique in the GTA, Richmond Hill Centre will be built around the intersection of five modes of public transit, including the Yonge Subway extension, the Richmond Hill GO line, the Highway 407 Transitway, Viva bus rapid transit, and local GO and YRT buses.
Public Consultation
Future public consultation events on the Richmond Hill Centre Secondary Plan will be posted on this webpage. Stay tuned!
Public Open House 2
Join us for an update on the Richmond Hill Centre Secondary Plan study.
Date: Monday, October 7, 2019
Time: 7 - 9 p.m.
Location: Langstaff Secondary School (Cafeteria), 106 Garden Avenue
Feedback from Public Open House 1 was developed into a number of draft principles for the Secondary Plan. At Public Open House 2, we will share these draft principles and invite you to provide feedback on them. We will also begin the process of options development, and close the meeting by providing an outline of the next steps in the study.
The display boards and presentation will be available here following the Open House event.
Public Open House 1
The first public consultation event was held on Wednesday, June 26, 2019. If you were unable to attend the meeting, or wish to view the materials again, the display boards and presentation from the Open House are available for viewing.
Public Open House 1 - Display Boards
Public Open House 1 - Presentation
Questions or Comments
Please submit written questions or comments to the contact listed below. For more information regarding submissions and the collection of information, please contact the Office of the Clerk at 905-771-8800 or by email at clerks@richmondhill.ca.
What is the RHC Secondary Plan?
With the major investments occurring in public transit in and around the Centre, Richmond Hill is developing a Secondary Plan to coordinate the expected growth in this area. The Secondary Plan will shape the vision for the urban centre with a balance of residential and commercial uses where people can live, work, and play. It will also support the creation of public spaces, walkable streets, and transit-oriented development.
Study Area Map
For updates on this study, click on “receive email updates” below.