Applications, Licences and Permits
Richmond Hill has a number of Applications, Licences and Permits, including:
- Building, Development and Roads
- Event Entertainer Application
- Event- Facility, Applications, Licences, Permits
- Festival and Events Application
- Freedom of Information
- Lottery Licence
- Marriage and Weddings
- Municipally Significant Event Designation (Special Occasion Permit - Public Event Sale and Service of Alcohol)
- Property Taxes
- Sign Permit
Richmond Hill Permits Portal FAQ
Here are the answers to the most frequently asked questions about the Richmond Hill Permits Portal.
1. I am locked out of my account, how can I log in? |
If you are locked out from your account, please follow the steps below:
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2. Where can I locate the attachments linked to my application? |
To locate the attachments linked to your application follow these steps:
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3. Why can't I upload a file with the same name? |
The reason why the application does not allow uploading files with the same name is to ensure that it can distinguish between the various files being uploaded.
To distinguish between different versions of your file, we suggest using an incrementing numbering system when renaming it. For instance, you could name your file “filename.pdf” initially, and the “filename_v1.pdf” for the first revision, “filename_V2.pdf” for the second revision, and so on. To rename a file, please follow the steps below;
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4. Why haven't I received an email confirmation? |
It is important to check your Junk or Spam folder for emails from the sender no-reply@richmondhill.ca especially if you are using a corporate email. If you have not received a notification of a payment, please ensure that your IT Department has not blocked the emails. |
5. How can I pay my fees? |
To make a payment please follow the steps to add a fee to the cart:
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6. I successfully made the payment, but why haven’t I received the payment confirmation? |
Payment confirmation emails are automatically generated by our payment processing service provider "MyGovPay". Once the payment is processed successfully you will receive an email from noreply@mygovpay.com.
You must also check your Junk or Spam folder for emails from the sender no-reply@mygovpay.com especially if you are using a corporate email. If you have not received a notification of a payment, please ensure that your IT Department has not blocked the emails. |