The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill has a long tradition of working with the community to protect our natural environment. Since 2014, the City has built on this tradition by implementing our Environment Strategy, "Greening the Hill: Our Community, Our Future." Its mission is to create a healthier environment through:
View the Public Guide to the Environment Strategy.
View the Environment Strategy 2020 Accomplishments highlight sheet.
Richmond Hill is updating its Environment Strategy, with stakeholder and public consultation taking place through 2021 and a planned release of the updated Strategy in 2022.
Residents, businesses and community groups are encouraged to email greeningthehill@richmondhill.ca to be added to our mailing list or subscribe to this page for updates and opportunities to share your ideas for a greener and more sustainable community.
Richmond Hill’s first Environmental Scorecard is now available! The Scorecard uses key indicators to show progress on our efforts to protect, restore and enhance our natural environment. Covering the years 2015 to 2019, the indicators are grouped into three categories:
View the Environmental Scorecard.
Learn about our Environmental Initiatives.
View our calendar for upcoming green events and projects.