The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Earlier this year, the City of Richmond Hill embarked on the development of its new 2023-2027 Strategic Plan. A strategic plan sets out the City’s top priorities and shared vision for the future of the community. It provides a roadmap for council, staff, and the community as to what Richmond Hill wants to be and how it will get there.
At the September 20, 2023 Committee of the Whole meeting, Council endorsed the Consultation Summary Report which highlights the key findings from the Strategic Plan community engagements, survey, and open houses. Additionally, it outlines several themes which emerged throughout the engagement process, including what Richmond Hill currently does well, opportunities for improvement, and other areas to consider as the City moves forward on its Strategic Plan.
We encourage you to take an opportunity to review the Report and provide any additional feedback you may have by October 12, 2023. Input can be emailed to Lise Conde, Manager, Strategy and Government Relations at lise.conde@richmondhill.ca.
An official plan is a land-use planning policy document focusing mainly on the growth of the City. Guided by the priorities set in the Strategic Plan, the Official Plan includes goals and objectives to manage growth, protect natural and cultural heritage, and other resources in Richmond Hill.
To stay informed on the progress of the 2023-2027 Strategic Plan, including when the report is posted for you to provide feedback, subscribe to this page and sign-up for the Richmond Hill Strategic Plan Registry. You can unsubscribe at any time.