The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We are taking steps toward becoming an Age-Friendly Community. This type of community allows people of all ages to participate in activities that keep everyone healthy and included in community life.
Our Age-Friendly Community Initiative is a project under Richmond Hill’s Council Strategic Priority: Strong Sense of Belonging.
Did you know? Older adults aged 55+ comprised 24% of Richmond Hill’s population in the 2016 census and that percentage is expected to grow with the release of the 2021 census.
Read the Age-Friendly Community Needs Assessment for a description of what an age-friendly community is and a summary of the findings of our 2021 survey and focus groups.
This Age-Friendly Needs Assessment was completed to provide input in the upcoming development an Age-Friendly Community Strategy and Action Plan specific to Richmond Hill. It is anticipated that the Strategy will be completed by spring of 2023.
Throughout the summer of 2021 we conducted public engagement to learn more about what we’re doing right, and where there are opportunities for growth as an age-friendly city. We accepted feedback from everyone, but especially older adults: those 55 years of age and older.
Please subscribe to this page (click Receive Email Updates below) to be updated about the Age-Friendly Community initiative. We hope you’ll be part of creating the Richmond Hill you’ll want to be part of for many years to come.