Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill promotes sustainable energy use to lower energy consumption and associated costs, improve air quality and reduce greenhouse gas (GHG) emissions.
Corporate sustainable energy management
We're doing our part to save energy, money and the environment by installing energy efficient systems in municipal buildings. We also encourage developers to construct energy-efficient homes and buildings in our community, and to strengthen partnerships with key stakeholders (e.g. Alectra Utilities formerly PowerStream) to promote energy efficiency and conservation at home.
| Annual Energy Consumption and GHG Emissions Report | |||||||||||||||||||||||||||||||||||||||
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In accordance with the Green Energy Act, Richmond Hill annually reports and publishes the energy consumption and greenhouse gas emissions of City facilities in the Energy Consumption and GHG Emissions Report. In 2016, our overall energy consumption decreased by 3.6% and greenhouse gas (GHG) emissions decreased by 19% as compared to 2015. View the 2016 Energy Consumption and GHG Emissions Report. View the 2015 Energy Consumption and GHG Emissions Report. View the 2014 Energy Consumption and GHG Emissions Report. You can get a paper copy of these reports through the Office of the Clerk, located at: 225 East Beaver Creek Road, Ground Floor |
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| Five-year Energy Conservation and Demand Management Plan | |||||||||||||||||||||||||||||||||||||||
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Public agencies, such as Richmond Hill, must create five-year plans to conserve energy and manage energy demand, as required by the Green Energy Act. Richmond Hill's five-year Energy Conservation and Demand Management (CDM) Plan covers activities throughout 2014-2018 and identifies projects that will reduce energy consumption and management energy demand in City facilities. You can get a paper copy of the CDM Plan through the Office of the Clerk, located at: 225 East Beaver Creek Road, Ground Floor |
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Renewable energy systems |
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Richmond Hill demonstrates its commitment to becoming a leader in sustainable energy use by installing renewable energy systems in City buildings. Renewable energy systems installed in City buildings:
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Outdoor lights conversion to LED project |
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Outdoor lighting in Richmond Hill takes up a large part of our overall energy usage. There are about 16,000 streetlights, 350 parking lot lights and 1,200 park lights in Richmond Hill. Most of our lights are High Pressure Sodium (HPS) Luminaires and the cost of using these lights is growing. We are converting the current High Pressure Sodium (HPS) outdoor lights to more energy efficient light-emitting diode (LED) technology. Using LED lights reduces energy consumption, costs and associated GHG emissions. Outdoor lights in Richmond Hill will be replaced over the next few years. |
Community sustainable energy management
The community can also help support Richmond Hill's goals for sustainable energy:
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Energy efficiency tips |
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Richmond Hill encourages energy efficiency through programs such as Earth Hour. The following tips can help you reduce energy use and costs in your home:
Learn more power-saving tips. |