The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
City facilities are open to the public to attend Council and Committee meetings beginning on March 22, 2022. Meetings will be held in a hybrid format, with participants joining in-person in Council Chambers at 225 East Beaver Creek Rd., and electronically by telephone or video conference.
Meetings will continue to be live-streamed and can be watched on the City of Richmond Hill’s YouTube channel. Please visit the Calendar for dates, times, and details of upcoming meetings. For information about registering as a delegation, speaking at the public forum, or providing formal correspondence to Council, please visit the Appear as a Delegation at Council page.
Council meetings are live-streamed through YouTube. The live-stream of current meetings and videos of previous meetings can be viewed through the City of Richmond Hill’s YouTube channel.
Access Council meeting videos and live-stream through our YouTube channel
Or
We offer an assistive listening system in Council Chambers. Contact the Office of the Clerk to let us know in advance that you need to use this system. You can also speak with the Clerk's Office staff before the start of the meeting.
Each meeting date in the Calendar has a 'Details' option with access to the following reports and materials:
Meeting reports and other materials for recent or upcoming meetings may not be immediately available online but will be posted as soon as practicable.
Access Meeting Schedule and Details
By-Law 125-23 governs the proceedings of Council and Committee meetings. By-law 125-23 came into effect on January 1, 2024 and replaced By-law 74-12.
Richmond Hill regular Council meetings begin with the City’s official Land Acknowledgement.