Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Upcoming and previous meetings
View the calendar of meetings.
Assistive Listening System
We offer an assistive listening system in Council Chambers. Contact the Office of the Clerk to let us know in advance that you need to use this system. You can also speak with the Clerk's Office staff before the start of the meeting.
Apply to speak at a Council meeting.
Watch Council Meetings live
View the livestream of Council Meetings.
Meeting reports
Each meeting date has a 'Details' option with access to the following reports and materials:
- Meeting agendas
- Meeting items
- Meeting minutes, subject to Council approval
- Meeting notices
- Audio, if available
- Pre-recorded video, if available
Some reports may not be available due to time constraints. Addendum items, charts, images and table also may not be available.
View and print PDF files using Adobe Acrobat Reader.
Hard copies
Email Richmond Hill's Office of the Clerk or call 905-771-8800 to get hard copies of reports.
Recent meeting details
Contact the Office of the Clerk for more information.
Procedure By-law
By-Law 74-2012 governs the proceeding of Council and Committee meetings.