Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Voter Information
Voting Days and Times
One person, one vote - It's the law! It is illegal to vote more than once or when not entitled to vote. It is an offence under Ontario’s Municipal Elections Act and carries a maximum fine of $25,000 or imprisonment for a term not exceeding six months.
Vote Online January 18-24: Internet voting is available now until 8 p.m. on Monday, January 24, 2022. You need your unique Voter ID and Voting PIN from your Voter Information Package. Additional steps are required to confirm your identity and eligibility to vote including an “Oath of Qualification.”
Vote online at www.intvoting.com/richmondhill.
Vote In Person January 22-24: In-person voting will be available on Saturday, January 22, 2022 and Sunday, January 23, 2022 from 10 a.m. to 6 p.m., and on Monday January 24, 2022 from 10 a.m. to 8 p.m.
In this by-election, the voters of Richmond Hill will elect a Mayor. The elected Mayor will begin when they are sworn in to their office and will serve the rest of the present term, ending on November 14, 2022.
Make Sure You Are On the Voters' List
Be sure to visit the "Am I On the Voters' List" page to check if you are on the Voters' List, update your information. If not, you can request to have your name added and we will review your voter eligibility. You can add your name to the voters' list until 5 p.m. on Monday, January 24, 2022. If you still need to add your name to the list after that, please visit one of the Vote Centres listed below. If you are having trouble with the "Am I On the Voters' List" page or need additional assistance, please contact the Voter Assistance Helpline at 905-771-5555.
Voter Information Package (VIP) |
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Voter Information Packages (VIPs) were sent by mail in early January. If you did not receive your VIP or are not able to receive mail, please contact the Voter Assistance Helpline at 905-771-5555 to request to have a VIP reissued electronically. Your Voter Information Package (VIP) contains detailed instructions on how to cast your ballot in person or remotely. Do not share your VIP with anyone, including any candidates. It is illegal to vote more than once or when not entitled to vote. It is an offence under Ontario’s Municipal Elections Act and carries a maximum fine of $25,000. This includes voting online using another person’s Voter ID and Voting PIN – it is illegal. Click the link below to view a sample of the Voter Information Package. Voter Information Package Sample If you received a VIP other than your own If your household received a VIP for a former resident who is no longer an eligible voter, do not open or forward it. It is a Criminal Code offence to tamper with mail, which includes opening a Voter Information Package other than your own. Mark the envelope “Return to Sender – Not at this Address” and drop it in a mailbox. The individual must contact MPAC at MPAC.ca or 1-866-296-6722 to have their name removed from the Preliminary List of Electors used to prepare the municipal Voters' List for the next municipal election in October 2022. The Voters’ List is created from a Preliminary List of Electors provided to the City by the Municipal Property Assessment Corporation (MPAC). The City cannot remove people from the Preliminary List without proof that they are no longer qualified to vote. |
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How to Vote Online |
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On October 13, 2021, Richmond Hill Council passed By-law 133-21 authorizing the use of internet voting in addition to paper ballots and tabulators for the 2022 By-election. Online voting is a fast, convenient and secure option. Internet voting is available starting from 10 a.m. on Tuesday, January 18, until 8 p.m. on Monday, January 24, 2022. Your Voter Information Package (VIP) contains detailed instructions on how to cast your ballot online. Your VIP contains a unique Voter ID and Voting PIN for only you to use if voting online. However, additional personal information is also required when voting online to confirm the voter’s identity. In addition, every online voter must also take an “Oath of Qualification” to confirm their identity and eligibility to vote before casting their vote. Vote online at www.intvoting.com/richmondhill. It is illegal to vote more than once or when not entitled to vote. It is an offence under Ontario’s Municipal Elections Act and carries a maximum fine of $25,000. This includes voting online using another person’s Voter ID and Voting PIN – it is illegal. |
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How to Vote In Person |
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On June 9, 2021, Richmond Hill Council passed By-law 74-21 authorizing the use of optical scan vote tabulators for municipal and school board elections and by-elections. In-person voting will be available on Saturday, January 22, 2022 and Sunday, January 23, 2022 from 10 a.m. to 6 p.m. (EST), and on Monday January 24, 2022 from 10 a.m. to 8 p.m. (EST). Your Voter Information Package (VIP) contains all of the detailed instructions on how to cast your ballot in person. Bring your VIP and identification showing your name and address to any in-person Vote Centre. It is illegal to vote more than once or when not entitled to vote. It is an offence under Ontario’s Municipal Elections Act and carries a maximum fine of $25,000.
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Voter Eligibility |
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Voter's Checklist |
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Things to do before Voting Day:
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About the Mayor |
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Want to know more about what your Mayor does for you and your community? The Mayor's role is defined by the Municipal Act, 2001, section 225. According to this legislation, it is the role of the Mayor (referred to as "Head of Council" in the legislation):
Please note that City of Richmond Hill cannot provide details about candidates aside from the basic details found on the Registered Candidates page. For more information about a candidate, please contact them directly. |
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Important Dates |
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選民資訊冊 |
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| 選民資訊冊 |
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选民信息册 |
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| 选民信息册 |
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ИНФОРМАЦИОННЫЙ ПАКЕТ ИЗБИРАТЕЛЯ |
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| ИНФОРМАЦИОННЫЙ ПАКЕТ ИЗБИРАТЕЛЯ | ||||||||||
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پکیج اطلاعات مخصوص رای دهندگان |
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| پکیج اطلاعات مخصوص رای دهندگان |
Other Resources
Many resources that might be of interest are available on the Elections Resources page. Please see below for a selection of the most commonly requested resources.
Note: This page is dedicated to Richmond Hill's January 2022 By-election. This information does not pertain to current or pending Federal and/or Provincial elections or any other election.