The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
Richmond Hill provides a number of planning and building-related services and information to the community.
Richmond Hill's Planning Division is made up of Sections and Committees of Council who manage planning information. The Planning Division includes:
|Committee of Adjustment|
|The Committee of Adjustment staff process applications, including consent applications for owners requesting to divide their land and minor variance applications for owners who request an exception to Zoning By-law requirements.|
The Development Section processes development applications. The Section also processes Sign By-law Amendments, which deal with signage on a commercial properties and Municipal Addressing applications, which deal with street address change requests.
|Parks Planning and Natural Heritage Section|
|The Parks Planning and Natural Heritage Section supports natural heritage efforts and the planning for parks in Richmond Hill. This Section also deals with tree preservation.|
The Policy Planning Section sets the long-term policy framework and goals for Richmond Hill through the Official Plan. The Section is also responsible for preparing Town-wide and area-specific studies and analyzing demographic information and research about Richmond Hill.
|The Transportation section oversees traffic safety, speed and parking assignments, signs and school crossing guards in Richmond Hill.|
|Urban Design and Heritage Section|
|The Urban Design and Heritage Section develops city design policies, studies and guidelines to help plan the future look and feel of Richmond Hill. The Heritage Section helps to manage Richmond Hill's heritage resources and works with Heritage Richmond Hill.|