The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Single-use items are products and packaging designed to be used only once before they are discarded. Examples include disposable cutlery, straws, stir sticks, shopping bags, water bottles, Styrofoam and take-out containers. These items can often be avoided or replaced with reusable alternatives.
Every year, Canadians throw away more than 3 million tonnes of plastic waste. About one-third of the plastics used in Canada are for single-use products and packaging. Most of these items are not recyclable or biodegradable and often end up as litter in the community or contamination in municipal blue box programs.
Single-use items can negatively affect our natural environment. For example, animals can become tangled or trapped in packaging, and can mistakenly consume plastics - either directly or in the form of micro plastics once items break down and enter the food web.
Simple ways to reduce single-use items |
The best way to reduce single-use items in our environment is to stop using them whenever possible. Here are some great ways to avoid single-use items:
Another great way to reduce single-use items is to replace them with sustainable/reusable alternatives like the ones in the categories below. |
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Businesses also play a key role in reducing single-use items in the community. Because of the environmental impacts, York Region residents have expressed that reducing single-use items is a priority. In York Region's 2021 Single-Use survey, residents indicated that:
The City of Richmond Hill and York Region are working together to support businesses that want to reduce single-use items. As a first step, we surveyed over 70 businesses to better understand how single-use items are used and distributed, and what barriers businesses may have to reducing these items.
Highlights from the business survey conducted in Spring 2022 can be viewed in York Region's Single-Use Items Business Survey Summary.
Share your story to help inspire other businesses to make the move to reduce single-use items!
How businesses can do their part |
Below are some easy ways businesses including grocery stores, restaurants and retail stores can minimize their use and distribution of single-use items.
Taking action to reduce single-use items is good for the bottom line and for our environment. |
The City recognizes that single-use items are harmful to the environment and strives to contribute to a more sustainable community. To lead by example, the City has implemented a corporate policy to minimize the use and reliance on single-use plastics at City events and facilities. The City is also working with York Region to support businesses and residents in reducing their use of single-use items.
In June 2022, the Government of Canada released its Single-Use Plastics Prohibition Regulations, a single-use plastics ban that will stop businesses from manufacturing, importing, selling and distributing these six types of single-use plastics:
For a more detailed explanation of all plastics banned refer to the Government of Canada’s Single-Use Plastics Prohibition Regulations – Technical Guidelines
Over the next decade, the ban will help eliminate over 1.3 million tonnes of hard-to-recycle plastic waste and more than 22,000 tonnes of plastic pollution, equivalent to over a million garbage bags full of litter.