Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Saturday and Sunday, 9 a.m. to 3 p.m
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The City of Richmond Hill is updating the current Official Plan to guide land use and development to 2041. This update will continue to help transform our suburban communities into a more vibrant, complete community that serves the needs of all residents, businesses and visitors in Richmond Hill.
How Can I Participate?
"Thank you for wanting to be a part of Richmond Hill's future! Your involvement in building City Plan 2041 is critical to making sure we are evolving in a way that meets the future needs of our community. From housing and climate change to transportation and employment and more, your input on a variety of topics will help shape the future growth of our City."
Kelvin Kwan, MCIP RPP, Commissioner of Planning
Phase 1A - Preliminary Official Plan Amendments
A virtual Open House and a Special Meeting of Council will be held concerning two draft Official Plan Amendments initiated by the City as part of the Official Plan Update to:
- permit new automotive related land uses in all or some employment areas; and
- permit the conversion of specific lands designated "Employment Area" to a designation that permits new and/or expanded institutional, office, and small scale retail uses.
Open House
Join us for a virtual Open House meeting to provide the public with information about the proposed Official Plan Amendments.
Date: Monday, June 22, 2020
Time: 7 - 9 p.m.
Location: Electronic (link for online viewing will be provided closer to the meeting date)
In support of the efforts of our public health partners and the Province of Ontario to stop the spread of COVID-19, the Open House will be held using electronic video conference technology.
The session will commence with a staff presentation, and will be followed by a question and answer period. You may submit your questions prior to or during the meeting via email to OPUpdate@richmondhill.ca.
Special Meeting of Council
A Special Meeting of Council is scheduled to be held on June 29, 2020 to notify the public and receive comments on the proposed Official Plan Amendments.
Date: Monday, June 29, 2020
Time: 7:30 p.m.
Location: Electronic (link for online viewing will be provided closer to the meeting date)
In support of the efforts of our public health partners and the Province of Ontario to stop the spread of COVID-19, this meeting will be held using electronic video conference technology.
City Plan 2041 Launch Event - Cancelled
The City Plan 2041 launch event planned for Thursday, March 26, 2020 will be rescheduled to a later date. Please check back or subscribe to receive email updates (below).
Other ways to participate
- Attend future consultation events
- Provide your input through future online surveys
- Subscribe to this page for email updates (see below)
- Submit your comments to OPUpdate@richmondhill.ca or call us at 905-771-8910
The Official Plan Update project
| What is an Official Plan? | ||||||||
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An Official Plan is a policy document that applies to all properties within the municipal boundary. It guides how land is used, and how and where growth and development will take place in our city. The current Richmond Hill Official Plan provides:
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| Why are we updating the Official Plan? | ||||||||
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The Province requires that an Official Plan update be completed 10 years after the preparation of a new comprehensive Official Plan. This ensures that the updated plan implements any changes to provincial policies, conforms with policies in the York Region Official Plan, responds to current urban issues and conditions, and considers new opportunities for shaping the City. Richmond Hill’s current Official Plan was adopted by Council in July 2010 in order to guide development to 2031. This review will provide a clear vision for planning and development in Richmond Hill to 2041. In addition to Planning Act requirements, the update of the Official Plan will look to better support long-term sustainable city building, respond to climate change, and create a better balance of jobs and residents in the City. |
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| How does the Official Plan Update relate to other City initiatives? | ||||||||
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There are several City initiatives that will occur at the same time as the Official Plan update. These initiatives will develop tools that will be used to implement the policies of the Official Plan. There are also studies underway which will inform the Official Plan Update. Throughout this process, the existing approved Official Plan is in effect and guides decision making for the City. The following is a list of City-led projects:
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