The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The City of Richmond Hill is updating the current Official Plan to guide land use and development to 2041. This update will continue to help transform our suburban communities into a more vibrant, complete community that serves the needs of all residents, businesses and visitors in Richmond Hill.
Thanks to everyone who participated in or have viewed the Virtual Open House presentation. Now is your chance to share your thoughts about the future of our City. We invite you to take 20 minutes to learn more about the proposed Vision and Urban Structure for our City and to complete this survey.
EXTENDED: The survey will close on Sunday, March 7, 2021 at the end of the day.
When updating the Official Plan, we want to understand which places and spaces the community enjoys today. We’re asking residents, workers, and visitors to drop a virtual pin on the 'My Favourite Places' interactive map and tell us your favourite places in the city throughout the duration of the Official Plan Update process. Your comments will help shape our communities and inform our future direction.
The application will work best using Chrome, Edge, Firefox, and Safari browsers.
Thank you to everyone who viewed and participated in the City Plan 2041 Virtual Open House on February 18 - we had a great turnout and lots of excellent questions! If you were unable to attend or wanted to view it again, the presentation slides and a recording of the presentation are available:
"Thank you for wanting to be a part of Richmond Hill's future! Your involvement in building City Plan 2041 is critical to making sure we are evolving in a way that meets the future needs of our community. From housing and climate change to transportation and employment and more, your input on a variety of topics will help shape the future growth of our City."
Kelvin Kwan, MCIP RPP, Commissioner of Planning
What is an Official Plan? | ||||||||
An Official Plan is a policy document that applies to all properties within the municipal boundary. It guides how land is used, and how and where growth and development will take place in our city. The current Richmond Hill Official Plan provides:
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Why the Official Plan is being updated | ||||||||
The Province requires that an Official Plan update be completed 10 years after the preparation of a new comprehensive Official Plan. This ensures that the updated plan implements any changes to provincial policies, conforms with policies in the York Region Official Plan, responds to current urban issues and conditions, and considers new opportunities for shaping the City. Richmond Hill’s current Official Plan was adopted by Council in July 2010 in order to guide development to 2031. This review will provide a clear vision for planning and development in Richmond Hill to 2041. In addition to Planning Act requirements, the update of the Official Plan will look to better support long-term sustainable city building, respond to climate change, and create a better balance of jobs and residents in the City. The Official Plan update process is occurring concurrently with York Region's Municipal Comprehensive Review. As such, the update will also ensure that policies and mapping conform with those of the Regional Official Plan. |
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Project Timeline | ||||||||
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Other City initiatives related to the Official Plan Update | ||||||||
There are several City initiatives that will occur at the same time as the Official Plan update. These initiatives will develop tools that will be used to implement the policies of the Official Plan. There are also studies underway which will inform the Official Plan Update. Throughout this process, the existing approved Official Plan is in effect and guides decision making for the City. The following is a list of City-led projects:
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Presentations |
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Staff Reports | ||||||||
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