Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Past Budgets
Richmond Hill's annual budget is made up of the following: Operating Budget, Capital Budget and Water, Wastewater and Stormwater Budget. The draft budget materials and presentation slides from previous years' budgets are posted here.
| 2023 Operating and Capital Budget Materials |
2023 Operating BudgetRichmond Hill Council approved the 2023 Operating Budget was approved at the February 22, 2023 Council meeting. The budget news release, Richmond Hill Council Approves 2023 Operating Budget, provides details. Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. In 2023, approximately 26 per cent of taxes remain in Richmond Hill; 51 per cent goes to York Region and 23 per cent to education.
Senior Tax Assistance GrantRichmond Hill offers a Seniors' Tax Assistance Grant for eligible residents. The grant is $419 in 2023. To qualify for the Senior Tax Assistance Grant, seniors must be 65 years of age or older and apply each year, occupy their residential property in Richmond Hill, be the assessed owner (or spouse of the owner) of the property for at least one year immediately preceding the date of the application and receive the Guaranteed Income Supplement as provided under the Old Age Security Program. Learn more and apply for the Senior Tax Assistance Grant. Draft Operating Budget Documents
Funds for the Operating Budget come from taxes, fees and other items, such as program registrations. Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. The Operating Budget also determines the annual tax rate. Council approves the tax rate. For information on past budget processes, please visit the Past Budgets page. Capital BudgetRichmond Hill's Capital Budget outlines the financial needs for growth and maintenance of existing infrastructure, such as community centres, fire stations, pools, parks, trails, arenas, roads and sidewalks. Visit our capital projects page to learn more about current projects. The Capital Budget is funded through Richmond Hill's reserve funds, development charges and grants. The 2023 Capital Budget was considered at the January 24 Budget Committee of the Whole meeting. News release: Richmond Hill to Invest $84 million in the Community Council approved the 2023 Capital Budget at the February 8, 2023 Council Meeting. 2023 Draft Capital Budget |
| 2022 Operating and Capital Budget Materials |
2022 Operating BudgetRichmond Hill Council approved the 2022 Operating Budget at its December 8, 2021 meeting. The budget news release, Richmond Hill Council Delivers Second Consecutive Property Tax Freeze, provides details. Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. In 2022, approximately 26 per cent of taxes remain in Richmond Hill; 51 per cent goes to York Region and 23 per cent to education.
This graphic shows how each dollar of property tax that stays in Richmond Hill is broken down. Learn more about how the City puts your tax dollars to work on our My City at Work page. Senior Tax Assistance GrantThe 2022 Operating Budget includes the Seniors' Tax Assistance Grant, which is $404 per eligible applicant in 2022. To qualify for the Senior Tax Assistance Grant, seniors must be 65 years of age or older and apply each year, occupy their residential property in Richmond Hill, be the assessed owner (or spouse of the owner) of the property for at least one year immediately preceding the date of the application and receive the Guaranteed Income Supplement as provided under the Old Age Security Program. Learn more and apply for the Senior Tax Assistance Grant. Draft 2022 Operating Budget Documents
Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. Funds for the Operating Budget come from taxes, fees and other items, such as program registrations. The Operating Budget also determines the annual tax rate. Council approves the tax rate. For information on past budget processes, please visit the Past Budgets page. Capital BudgetRichmond Hill's Capital Budget outlines the financial needs for growth and maintenance of existing infrastructure, such as community centres, fire stations, pools, parks, trails, arenas, roads and sidewalks. The Capital Budget is funded through Richmond Hill's reserve funds, development charges and grants. 2022 Draft Capital BudgetRichmond Hill Council consider the draft 2022 Capital Budget at the Budget Committee of the Whole meeting on Tuesday, October 19, 2021 at 1:30 p.m. The meeting can be viewed online via the City's YouTube Channel found at - https://www.youtube.com/c/CityRichmondHill Learn about Richmond Hill's 2022 Capital Budget in the November 10 news release: Richmond Hill to Invest $77 Million in the Community |
| 2021 Operating and Capital Budget Materials |
2021 Operating BudgetRichmond Hill Council approved the 2021 Operating Budget on February 10, 2021. The budget news release, Richmond Hill Council Delivers Property Tax Freeze, provides details.
Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. In 2021, approximately 27 per cent of taxes remain in Richmond Hill; 50 per cent goes to York Region and 23 per cent to education. This graphic shows how each dollar of property tax that stays in Richmond Hill is broken down. Learn more about how the City puts your tax dollars to work on our My City at Work page. Senior Tax Assistance GrantThe 2021 Operating Budget includes the Seniors' Tax Assistance Grant, which is $404 per eligible applicant in 2021. To qualify for the Senior Tax Assistance Grant, seniors must be 65 years of age or older and apply each year, occupy their residential property in Richmond Hill, be the assessed owner (or spouse of the owner) of the property for at least one year immediately preceding the date of the application and receive the Guaranteed Income Supplement as provided under the Old Age Security Program. Learn more and apply for the Senior Tax Assistance Grant.
Draft 2021 Operating Budget Documents
The Budget Committee of the Whole met January 26, 2021 to discuss the 2021 draft operating budget and the City is on target for a 0% tax increase. The budget will be approved at the February 10 Council meeting. The Budget Committee of the Whole met October 6, 2020 to review the 2020 and 2021 budget. Learn the latest in the October 6 news release: Richmond Hill Takes Action to Ease Budget Impact of COVID-19. Funds for the Operating Budget come from taxes, fees and other items, such as program registrations. 2021 Capital BudgetRichmond Hill Council considered the 2021 Draft Capital Budget at the Budget Committee of the Whole meeting on Tuesday, November 10, 2020 at 1:30 p.m. Learn about Richmond Hill's 2021 Capital Budget in the November 10 news release: Richmond Hill to Invest $38 Million in the Community |
| 2020 Operating and Capital Budget Materials |
2020 Operating BudgetRichmond Hill Council approved the 2020 Operating Budget of $184.5 million on February 12, 2020. The budget news release, Richmond Hill’s 0.73% Tax Increase Lowest in GTA, provides details. Each dollar of Richmond Hill’s operating budget breaks down as 15 cents for Fire and Emergency, 7 cents for road maintenance, 6 cents for winter maintenance, 3 cents for waste collection, 1 cent for Access Richmond Hill, 12 cents for recreation and events, 6 cents for municipal facilities (arenas, pools, etc.), 6 cents for public library, 4 cents for parks and trails, 2 cents for environment services, 16 cents for administration and other services, 8 cents for planning and development, 7 cents for asset renewal and capital programs, 5 cents for information technology, 2 cents for by-law enforcement. Richmond Hill collects taxes on behalf of York Region and the Province of Ontario for education. Approximately 28 per cent of taxes remain in Richmond Hill; 49 per cent goes to York Region and 23 per cent to education. Senior Tax Assistance GrantThe 2020 Operating Budget includes the Seniors' Tax Assistance Grant, which is $404 per eligible applicant in 2020. To qualify for the Senior Tax Assistance Grant, seniors must be 65 years of age or older and apply each year, occupy their residential property in Richmond Hill, be the assessed owner (or spouse of the owner) of the property for at least one year immediately preceding the date of the application and receive the Guaranteed Income Supplement as provided under the Old Age Security Program. Learn more and apply for the Senior Tax Assistance Grant. Draft 2020 Operating Budget DocumentsThe Budget Committee of the Whole, made up of all the Members of Council, will discuss the following 2020 Draft Operating Budgets on Tuesday, January 28.
Funds for the Operating Budget come from taxes, fees and other sources, such as program registrations. The Operating Budget also determines the annual tax rate. Council approves the tax rate. Budget MeetingsUpcoming Budget Committee of the Whole meetings will be held on the following dates. You are welcome to attend the meetings and you can register to speak as a delegate with the Office of the Clerk.
2020 Capital Budget MeetingTuesday, November 12, 2019 at 9:30 a.m. – 2020 Draft Capital Budget 2020 Capital Budget news release - Richmond Hill to Invest $37 Million in Community Richmond Hill Council approved the 2020 Capital Budget at the December 18, 2019 Council Meeting. |
| 2019 Operating and Capital Budget Materials |
Operating BudgetRichmond Hill Council approved the 2019 Operating Budget of $180 million on February 26, 2019. The budget news release, Richmond Hill Approves Operating Budget for 2019, provides details. Richmond Hill's budget increase is equal to a $39.32 increase on the annual tax bill of an average Richmond Hill home valued at $1.1 million. Senior Tax Assistance GrantThe 2019 Operating Budget includes the Seniors' Tax Assistance Grant, which is $400 per eligible applicant in 2019. To qualify for the Senior Tax Assistance Grant, seniors must be 65 years of age or older and apply each year, occupy their residential property in Richmond Hill, be the assessed owner (or spouse of the owner) of the property for at least one year immediately preceding the date of the application and receive the Guaranteed Income Supplement as provided under the Old Age Security Program. Learn more and apply for the Senior Tax Assistance Grant. Richmond Hill is committed to an open and transparent budget process. You can share your thoughts and suggestions about the Operating Budget at budget@richmondhill.ca or 905-771-8800, ext. 3656. Budget MeetingsThe Budget Committee of the Whole meetings for the Operating Budget will be held on the following dates. You are welcome to attend the meetings and you can register to speak as a delegate with the Office of the Clerk.
Draft 2019 Operating BudgetThe Budget Committee of the Whole, made up of all the Members of Council, will discuss the following 2019 Draft Operating Budgets.
If you require a budget document in an alternate format, please call Financial Services at 905-747-6454. Capital BudgetRichmond Hill's Capital Budget outlines the financial needs for growth and maintenance of existing infrastructure, such as community centres, fire stations, pools, parks, trails, arenas, roads and sidewalks. Our Capital Budget is funded through Richmond Hill's reserve funds, development charges and grants. 2019 Capital Budget and ForecastCouncil discussed the 2019 Draft Capital Budget and Forecast at the following Budget Committee of the Whole meeting:
The $43.9 million Capital Budget and Capital Forecast were approved by Council on Tuesday, February 12, 2019. News release: Richmond Hill Committed to Investing in the Future of the Community
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