Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill works to protect our community's trees which are important for our quality of life today and for the future. We control the removal of trees on private property through our Tree Preservation By-law. This by-law requires that you obtain a permit before removing or injuring any tree with a diameter at breast height of 20 cm or more (see the image below, which shows that a tree's diameter at breast height is measured at 1.4 metre above the ground).
Apply online
Permit Injury or Destruction of Trees - Apply and Pay Online
If you require a printable verison of the form, please email planning@richmondhill.ca.
Plan of Subdivision or Site Plan applications provide Tree Inventory and Preservation Plans prepared by an Arborist to remove/replace trees, which are reviewed by the Park and Natural Heritage Planning section as part of the Planning process. Trees on development sites with active Plan of Subdivision or Site Plan applications do not require a separate Tree Permit.
Fees
Your application must include a non-refundable fee of $155 +HST for the first tree. Each additional tree will cost you $55 +HST each, to a maximum of $430 +HST.
Report illegal tree removal
Report suspected illegal tree removal to Richmond Hill's By-law and Licensing Enforcement section at 905-771-0198.
More information
Read the Tree Preservation FAQs to learn more about:
- Guidelines for construction near trees
- Arborist reports and certificates
- Arborist input during the five stages of the development process