The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The watermain on Major Mackenzie Drive will be replaced between Headdon Gate Road and Yonge Street. The proposed works includes installation of watermain via open cut and horizontal direction drilling and restorations. Also included is work on Bathurst Street, Elston Court and Don Head Village Boulevard. Construction is anticipated to commence in June 2021 and be completed by November 2021.
For more information, email Project Manager, Kasia Piskorz or call at 905-747-6416.
Further to the project notice delivered on September 23, 2020, Council provided direction to staff (as per Staff Report - SRPI.20.022) to re-engage affected residents regarding municipal services on Muirhead Crescent and Stouffville Road to confirm that community support remains favourable.
The proposed work includes a new watermain, including water services to property line, a new sanitary sewer, including sanitary services to property line and a trunk sanitary sewer along Yonge Street. The project will continue, Pending community support.
A virtual Public Meeting for this Local Improvement Project will be held on Thursday, March 11, 2021, 6 p.m. to 8 p.m.
To set up your virtual meeting invitation, please email Project Manager, Kyle Paterson.
Based on community feedback, the City has undertaken a storm water management study and engineering design to improve existing drainage on the east side of Church Street, between Major Mackenzie Drive East and Roseview Avenue.
The proposed work includes raising the elevation of the east boulevard within the City Right of Way to contain the storm flows within the street. Construction will include grading, new topsoil and sod, new concrete sidewalk and new asphalt within affected driveway limits. The driveway limits will extend a few metres within private property to achieve a favourable slope. Pending budget approval, construction is proposed for 2021.
For more information, email Project Manager, Kyle Paterson or call him at 905-747-6341.
Powell Street and Wright Street from Mill Street to Hall Street are proposed to be reconstructed to urban standards with new asphalt pavement, curbs, gutters and storm sewers. The existing sidewalk will be reconstructed and extended. The existing road illumination will also be upgraded. In addition to the road improvements, the existing watermain will be entirely replaced and sections of the existing sanitary sewers will be replaced due to age and condition. The length of the road reconstruction is approximately 345 metres.
The pre-condition survey and utility locate field activities will begin in late March 2021. The construction is anticipated to commence in April/May 2021 and be completed by the end of September 2021.
For more information, email Project Manager, Anita Wong or call her at 905-771-5461.
The City will be undertaking the detailed design for the Reconstruction of Rosemary Avenue and Wildwood Avenue from North Lake Road to the south limit. The scope of work may include reconstruction of the road to urban standards with new asphalt pavement, curbs, gutters, sidewalk and storm sewers, watermain replacement, and streetlight improvements. Field investigations will be conducted by City staff and consultants in late 2020 and early 2021. Residents will be notified of the public consultation process in 2021.
For more information, email Project Manager, Anita Wong or call her at 905-771-5461.