Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Capital Projects
Improvements to the City infrastructure
The City of Richmond Hill is responsible for improving and maintaining existing infrastructure including roads, bridges, sidewalks, watermains, sanitary sewers, storm sewers, stormwater management ponds and street lighting.
A capital project is a large-scale project that helps maintain or improve a City asset, often called infrastructure.
City's capital projects are implemented based on the approved Capital Budget.
Current Projects
| Arnold Crescent, Highland Lane and Elizabeth Street Reconstruction |
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The City is undertaking the detailed design for the reconstruction of (1) Arnold Crescent from Major Mackenzie Drive West to Yonge Street, (2) Highland Lane from Arnold Crescent to the end, (3) Elizabeth Street from Arnold Crescent to Richmond Street. The scope of work involves the reconstruction of the existing road, including new curbs and gutters, installation of new storm sewers and catchbasins, regrading/filling of roadside ditches, removal of driveway culverts, replacement of the watermain, improvements to streetlights, and the installation of new asphalt pavement and sidewalks. The detailed design for the reconstruction is currently in progress and during the summer of 2023, the City's consultants will conduct field investigations in the project area. The investigation will involve taking a tree inventory, locating underground utilities and infrastructures and investigating soil conditions. The construction is planned for 2025/2026, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Bayview Park Lane, Sandbanks Drive and Park Crescent Active Transportation Improvements |
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The City is undertaking the design and construction of active transportation improvements for Bayview Park Lane from Bayview Avenue to Sunset Beach Road, Sandbanks Drive from Bayview Park Lane to Nantucket Drive, and Park Crescent from Nantucket Drive to Sunset Beach Road. The design commenced in summer 2023 and the works are on-going. The construction is planned for 2024. For more information, email Sustainable Transportation Coordinator, Josh Ward or call him at 416-200-6586. |
| Bedford Park Avenue Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Bedford Park Avenue from Yonge Street to Pugsley Avenue. The scope of work will include removal of roadside ditches and driveway culverts, new asphalt pavement, new storm sewer, new curb and gutter, new sidewalk, watermain replacement, sanitary upgrades and streetlight improvements. The road design and field investigations are on-going. The construction is expected to start Summer 2023. For more information, email Project Manager, Kasia Piskorz or call her at 905-747-6416. |
| Bethesda Sideroad Reconstruction |
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The City has completed the detailed design for the Reconstruction Improvement of Bethesda Sideroad between Anchusa Drive and Highway 404. The scope of work includes reconstruction of the existing gravel road to paved rural standards with asphalt pavement, curbs, gutters, multi-use path, storm sewers, ditches, drainage improvements, and streetlight improvements. The intersection of Leslie Street and Bethesda Sideroad will be re-aligned to create one flow through intersection. Phase #1 Construction (between Anchusa Dr. to 50 metres west of Leslie St. Intersection) has reached substantial completion. Phase #2 Construction of the Leslie Street / Bethesda Sideroad intersection and realignment (between 50 metres west of Leslie St. Intersection to 300 metres East) is expected to start Early August 2023 and be substantially complete by Winter 2023. Phase #3 Construction (between 300 metres East of Leslie Street to Highway 404) is expected to start Summer 2024. For more information, email Project Manager, Kyle Paterson or call him at 905-747-6341. |
| Blackforest Drive and Acorn Road Reconstruction |
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The City is undertaking the detailed design for the reconstruction of (1) Blackforest Drive from Yonge Street to Greyfriars Avenue and (2) Acorn Road from Blackforest Drive to the south limit. The scope of work includes removal of ditches and culverts, boulevard regrading, pavement reconstruction, new curb and gutter, new sidewalks, watermain replacement, new storm sewer system, sanitary sewer upgrade (Blackforest Drive only) and streetlight upgrade. The design and field investigations commenced in 2022 and the works are on-going. The construction is planned to start spring 2024, subject to future budget approval. The virtual public meeting was held on Thursday, June 1, 2023. Thank you to all residents who attended the public meeting or submitted comments to the City. Virtual Public Meeting Presentation (June 1, 2023) For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Cedar Avenue Watermain Replacement |
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The City is undertaking the detailed design for the watermain replacement on Cedar Avenue from Major Mackenzie Drive to the north intersection of Cedar Avenue and Fox Run Crescent. The scope of work includes replacement of the watermain, associated appurtenances and water services. The design and field investigations commenced in summer 2023 and the works are on-going. The construction is planned for 2024, subject to future budget approval. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Centre Street East Rehabilitation |
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The City is currently undertaking the detailed design for the rehabilitation of Centre Street East from Pugsley Avenue to Canadian National Railway (CNR). The scope of the work may include rehabilitation of the road, sidewalk, curb and gutter, as well as the replacement of storm and sanitary sewers as necessary. Furthermore, the City is undertaking the detailed design for the watermain replacement on Centre Street East from CNR to Bayview Avenue. The scope of work may include replacement of watermain and associated appurtenances, water services, hydrants, valve chambers and associated road restoration works. The design and field investigation commenced in Spring 2023 and the works are on-going. The construction is planned for 2025, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Elm Grove Avenue Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Elm Grove Avenue from Yonge Street to Parker Avenue. The scope of work includes removal of ditches and culverts, boulevard regrading, pavement reconstruction, new curb and gutter, new sidewalks, watermain replacement, new storm sewer system, sanitary sewer repair as required and streetlight upgrade. The design and field investigations commenced in summer 2023 and the works are on-going. The construction is planned for 2025, subject to future budget approval. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Enford Road and Industrial Road Watermain and Culverts Replacement |
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The City is undertaking the detailed design for the watermain and culverts replacement on Enford Road from Elgin Mills Road to Cul-de-Sac and Industrial Road from Yonge Street to Canadian National Railway (CNR). The scope of work may include watermain replacement and its associated appurtenances, sanitary sewers replacement, culverts replacement and carrying out the necessary associated road works. The design and field investigations commenced in Summer 2022 and the works are on-going. The construction is planned for 2024, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
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Fergus Avenue, Moray Avenue, Olde Bayview Avenue, Capelle Street Reconstruction |
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The City is undertaking the preliminary investigation for the reconstruction of Fergus Avenue, Moray Avenue, Olde Bayview Avenue and Capelle Street. The scope of work involves the reconstruction of the existing roads, including new curbs and gutters, installation of new storm sewers and catchbasins, regrading/filling of roadside ditches, removal of driveway culverts, installation of new asphalt pavement and sidewalks, replacement of the watermain, sanitary upgrades, and improvements to streetlights. The field investigations in the project area are currently in progress and will be completed in summer 2023. Detailed design is planned for 2024, subject to future budget approval. For more information, email Project Manager, Kasia Piskorz or call her at 905-747-6416. |
| Mill Street and Altamira Road Drainage Improvements |
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The City has conducted a drainage investigation of the current stormwater conditions along Mill Street and Altamira Road and the affected residential properties. This investigation was prepared because of significant flooding on some residential properties resulting from a major storm that took place in August 2020. Alternative solutions were explored to address these flooding concerns and a preferred solution has been identified. The recommended solution includes the installation of an underground storage pipe along Altamira Road to prevent flooding above ground. Public Virtual Open House was conducted in September 2022. The design and field investigations commenced in Fall 2022 and the works are on-going. The construction is planned for 2024, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Ohio Road Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Ohio Road from Elgin Mills Road to the south limit. The scope of work includes removal of ditches and culverts, boulevard regrading, pavement reconstruction, new curb and gutter, new sidewalks, watermain replacement, new storm sewer system, sanitary sewer repair as required and streetlight upgrade. The design and field investigations commenced in summer 2023 and the works are on-going. The construction is planned for 2025, subject to future budget approval. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Rosegarden Crescent Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Rosegarden Crescent from Blackforest Drive to Blackforest Drive. The scope of work includes removal of ditches and culverts, boulevard regrading, pavement reconstruction, new curb and gutter, new sidewalk, watermain replacement, new storm sewer system, sanitary sewer upgrade and streetlight upgrade. The design and field investigations commenced in 2022 and the works are on-going. The construction is anticipated to start in spring 2024. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Rosemary Avenue Reconstruction |
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The City is undertaking the detailed design for the Reconstruction of Rosemary Avenue from North Lake Road to the south limit. The scope of work includes pavement reconstruction, ditch re-grading, driveway culvert replacement, watermain replacement, and streetlight improvements. The construction is anticipated to start in summer 2023. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
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Yonge Street Illumination Improvements |
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The roadway and sidewalk lighting will be upgraded on Yonge Street at the following locations:
Construction is anticipated to be completed by the end of June 2023, weather permitting. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
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West Beaver Creek Pond A (SWMF 27-2) Rehabilitation |
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West Beaver Creek Pond A (SWMF 27-2) located North of HWY 7, East of Valleymede Drive and South/Southeast of Samantha Circle will be rehabilitated to improve capacity and landscaping. The work will include tree removal and planting of new trees and shrubbery, earth removal, grading, natural channel restoration, maintenance access trail and improvement to the site landscape. The Tree removal is expected to start late February 2023 and the pond construction and landscape improvement is expected to start Summer 2023 and is expected to be complete by Fall 2023, weather permitting. Storm Water Management Facility Map For more information, email Project Manager, Kyle Paterson or call him at 905-747-6341. |