Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Capital Projects
Improvements to the City infrastructure
The City of Richmond Hill is responsible for improving and maintaining existing infrastructure including roads, bridges, sidewalks, watermains, sanitary sewers, storm sewers, stormwater management ponds and street lighting.
A capital project is a large-scale project that helps maintain or improve a City asset, often called infrastructure.
City's capital projects are implemented based on the approved Capital Budget.
Current Projects
| Arnold Crescent, Highland Lane and Elizabeth Street Reconstruction |
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The City is undertaking the detailed design for the reconstruction of (1) Arnold Crescent from Major Mackenzie Drive West to Yonge Street, (2) Highland Lane from Arnold Crescent to the end, (3) Elizabeth Street from Arnold Crescent to Richmond Street pending budget approval. The scope of work may include reconstruction of the road to urban standards with new asphalt pavement, curbs, gutters, sidewalk, storm sewers, watermain replacement, and streetlight improvements. The road design and field investigations will commence in Spring/Summer 2023. The construction is planned for 2025/2026, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Bathurst Street Watermain Replacement (Major Mackenzie Drive to Elgin Mills Road) |
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The watermain on Bathurst Street will be replaced between 161/163 Carrington Drive and Elgin Mills Road West. The proposed works includes installation of watermain via open cut and horizontal direction drilling and restorations. The construction started in June 2022 and be completed by Spring 2023. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Bedford Park Avenue Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Bedford Park Avenue from Yonge Street to Pugsley Avenue. The scope of work will include removal of roadside ditches and driveway culverts, new asphalt pavement, new storm sewer, new curb and gutter, new sidewalk, watermain replacement, sanitary upgrades and streetlight improvements. The road design and field investigations are on-going. The construction is expected to start Summer 2023. For more information, email Project Manager, Kasia Piskorz or call her at 905-747-6416. |
| Bethesda Sideroad Reconstruction |
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The City has completed the detailed design for the Reconstruction Improvement of Bethesda Sideroad between Anchusa Drive and Highway 404. The scope of work includes reconstruction of the existing gravel road to paved rural standards with asphalt pavement, curbs, gutters, multi-use path, storm sewers, ditches, drainage improvements, and streetlight improvements. The intersection of Leslie Street and Bethesda Sideroad will be re-aligned to create one flow through intersection. Phase #1 Construction (between Anchusa Dr. to 50 metres west of Leslie St. Intersection) has been paved to base asphalt and is open for traffic. Surface Asphalt, topsoil and seeding will be finalized during the summer of 2023. Phase #2 Construction of the Leslie Street / Bethesda Sideroad intersection and realignment (between 50 metres west of Leslie St. Intersection to 300 metres East) is expected to start Summer 2023 and be substantially complete by Winter 2023. Phase #3 Construction (between 300 metres East of Leslie Street to Highway 404) is expected to start Summer 2024. For more information, email Project Manager, Kyle Paterson or call him at 905-747-6341. |
| Blackforest Drive and Acorn Road Reconstruction |
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The City is undertaking the detailed design for the reconstruction of (1) Blackforest Drive from Yonge Street to north of Greyfriars Avenue and (2) Acorn Road from Blackforest Drive to the south limit. The scope of work may include reconstruction of the road to urban standards with new asphalt pavement, curbs and gutters, sidewalk, storm sewer, watermain replacement, and streetlight improvements. The road design and field investigations are on-going. The construction is planned for 2024, subject to future budget approval. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Centre Street East Rehabilitation |
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The City is currently undertaking the detailed design for the rehabilitation of Centre Street East from Pugsley Avenue to Canadian National Railway (CNR). The scope of the work may include rehabilitation of the road, sidewalk, curb and gutter, as well as the replacement of storm and sanitary sewers as necessary. Furthermore, the City is undertaking the detailed design for the watermain replacement on Centre Street East from CNR to Bayview Avenue. The scope of work may include replacement of watermain and associated appurtenances, water services, hydrants, valve chambers and associated road restoration works. The design and field investigation will commence in Spring 2023. The construction is planned for 2024, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Enford Road and Industrial Road Watermain Replacement |
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The City is undertaking the detailed design for the watermain replacement on Enford Road from Elgin Mills Road to Cul-de-Sac and Industrial Road from Yonge Street to Canadian National Railway (CNR). The scope of work may include replacement of watermain and appurtenances, sanitary sewer repairs, culvert repairs and associated road restoration works. The design and field investigations commenced in Summer 2022 and the works are on-going. The construction is planned for 2023, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Mill Street and Altamira Road Drainage Improvements |
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The City has conducted a drainage investigation of the current stormwater conditions along Mill Street and Altamira Road and the affected residential properties. This investigation was prepared because of significant flooding on some residential properties resulting from a major storm that took place in August 2020. Alternative solutions were explored to address these flooding concerns and a preferred solution has been identified. The recommended solution includes the installation of an underground storage pipe along Altamira Road to prevent flooding above ground. Public Virtual Open House was conducted in September 2022. The design and field investigations will commence in Fall 2022. The construction is planned for 2024, subject to the future budget approval. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
| Rosegarden Crescent Reconstruction |
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The City is undertaking the detailed design for the reconstruction of Rosegarden Crescent from Blackforest Drive to Blackforest Drive. The scope of work will include reconstruction of the road to urban standards with new asphalt pavement, curbs and gutters, sidewalk, storm sewer, watermain replacement, and streetlight improvements. The road design and field investigations are on-going. The construction is anticipated to start in Summer 2023.
For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
| Rosemary Avenue Reconstruction |
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The City is undertaking the detailed design for the Reconstruction of Rosemary Avenue from North Lake Road to the south limit. The scope of work will include pavement reconstruction, ditch re-grading, driveway culvert replacement, watermain replacement, and streetlight improvements. The road design and field investigations are on-going. The construction is anticipated to start in Summer 2023. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
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Stormwater Management Facilities (SWMF 16-2 and 16-3) Rehabilitation |
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Stormwater Management Facilities (SWMF) 16-2 and 16-3 are proposed to be rehabilitated which involves removals of existing culverts, natural channel restorations, pedestrian bridge installations, asphalt trail restorations and improvement to the site landscape. The construction is expect to start in November 2022 and is anticipated to be completed by Spring 2023, weather permitting. Construction UpdateConstruction has been delayed due to supply chain issues and will now resume in January 2023. In order to complete the work effectively and safely, it is necessary to close the trail from Kirkland Court to Canyon Hill Avenue and the trail connection from Topham Crescent to Kirkland Court. In addition, the Cul-de-Sac of Kirkland Court from Waterhouse Way will be closed to vehicular traffic with exception to the local residents for safety. These closures take place effective immediately until April 14, 2023. The reopening of the trail and road will depend on the progress of the construction, which is weather dependent. Signage will be placed throughout the construction zone to alert residents of the closure and to remind them to stay clear of the area. It is important that residents adhere to the closure and stay out of the construction zone at all times to avoid any accidents or injuries. For more information, email Project Manager, Carrie Park or call her at 905-747-6327. |
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Yonge Street Illumination Improvements |
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The roadway and sidewalk lighting will be upgraded on Yonge Street at the following locations:
Construction is anticipated to be completed by the end of June 2023, weather permitting. For more information, email Project Manager, Anita Wong or call her at 905-771-5461. |
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Storm Water Management Facility (SWMF 27-2) Rehabilitation |
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Storm Water Management Facility (SWMF 27-2) located North of HWY 7, East of Valleymede Drive and South/Southeast of Samantha Circle will be rehabilitated to improve capacity and landscaping. The work will include tree removal and planting of new trees and shrubbery, earth removal, grading, natural channel restoration, maintenance access trail and improvement to the site landscape. The Tree removal is expected to start late February 2023 and the pond construction and landscape improvement is expected to start Summer 2023 and is expected to be complete by Fall 2023, weather permitting. Storm Water Management Facility Map For more information, email Project Manager, Kyle Paterson or call him at 905-747-6341. |