Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill requires all dogs to be licensed. Licence tags are easy to get and cost effective. They are valid from January 1 to December 31 each year.
Where can I buy a dog licence?
You can buy a dog licence tag online or in person. Look for locations on our interactive map and choose Dog Licence Locations from the drop-down menu. Options include:
- Community centres
- Local pet stores
- Veterinary clinics
- Richmond Hill Municipal Offices
Benefits of licensing your dog
- Supporting Richmond Hill's Animal Services. Sales of dog tags - including 100% of online dog tag sales - help fund Animal Services.
- The Free-Ride Home program should your dog get lost.
- Keeping up-to-date with vaccinations.
- Getting access to two off leash dog areas in Richmond Hill.
- Being a responsible pet owner.
How much does a dog licence cost?
| Type of Dog | Each dog per household | Reduced fee for seniors 65+ |
| Spayed or Neutered | $25 | $12.50 |
| Not Spayed or Neutered | $50 | $25 |
| Puppies, under six months old | $20 | $10 |
What do I need to get a licence?
- Dog owner's contact information (name, address, phone number)
- Details about the dog (name, breed, colour, sex, age)
- Documentation that the dog has been spayed or neutered (if applicable)
- Date of last valid rabies vaccination
Replacement tags
You can replace lost tags for a cost of $5. You can only get a replacement tag from the Municipal Offices either in person or by mailing your Dog Licence Application to:
Animal Services
225 East Beaver Creek Road
Richmond Hill, ON L4B 3P4
Whether in person or by mail, include your original tag purchase receipt, if possible.
Who do I contact if my information has changed, such as my address or phone number?
Please contact the City of Richmond Hill By-law and Licensing Enforcement Office at 905-771-0198 to update the contact information associated with your dog's licence.