The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc...
The Richmond Hill community has a number of emergency services. It's important to know who you can contact when there's an emergency.
Some important phone numbers include:
Emergency TTY line for the hearing impaired: 905-883-3664
Non-emergencies and the Dispatch Centre: 905-883-5450, ext. 5
The Women's Support Network (WSN) of York Region offers free, confidential services for survivors of sexual violence. Call the Crisis Line at 905-895-7313 or 1-800-263-6734 (toll-free).
York Region EMS provides Richmond Hill and the rest of York Region with 24-hour response to emergency and non-emergency requests for ambulance services. These services include treatment of injury or illness, out-of-hospital medical care and transport.
Dial 9-1-1 to get emergency ambulance service from anywhere in York Region.
Richmond Hill's local hospital is Mackenzie Richmond Hill Hospital. You can reach their Call Centre at 905-883-1212.
|Poison Information Centre|
|Contact the Ontario Poison Centre at 1-800-268-9017 for poison advice, 24 hours per day.|
Dial 9-1-1 in an emergency. Call the York Regional Police at 1-866-8POLICE (76-5423) for all other inquiries.
Richmond Hill Fire and Emergency Services
Richmond Hill Fire and Emergency Services provides fire prevention, fire suppression and other emergency services. The department responds to emergency calls, including:
Dial 9-1-1 in an emergency.
Email Richmond Hill's Fire and Emergency Services or call 905-883-5444 for all other inquires, including fire prevention. You can also reach us by fax at 905-780-2939.