Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Fire and Emergency Services respond to emergency calls including:
- Fires
- Medical assistance
- Rescue
- Auto rescue
- Public assistance
- Spills and the release of hazardous materials
Fire Prevention
Fire Prevention staff inspect institutional, industrial and commercial buildings during and after the construction phase. They check to make sure fire safety standards are met. They also provide public tours of the fire halls, demonstrations and training lectures about fire safety.
Join us at the Fire Prevention Week Open House on September 29!
Maintenance
Our staff maintain fire stations, vehicles and equipment including repairs and preventative maintenance programs.
Learn about Richmond Hill's fire stations.
Recruitment
Fire training staff teach all new recruits and conduct entrance and promotion examinations. They also provide ongoing training for all Fire and Emergency Services staff.
Learn about Fire and Emergency Services jobs.
RHFES Master Plan
The 2016 RHFES Master Plan guides the delivery of fire protection services in Richmond Hill over the next 10 years. It includes both short-term (five year) and long-term (10 year) strategies for the municipality, consistent with the fire master planning process outlined within the Office of the Fire Marshal and Emergency Management 'Shaping Fire-Safe Communities' initiative.