Close
Close
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
Skip to Content

City of Richmond Hill Logo

Contact Us Main menu icon
Facebook Twitter YouTube LinkedIn Instagram
  • Our Services

    Popular Links

    • Snow Removal News and Notices
    • Garbage and Recycling at Your Home
    • Contact Directory
    • Volunteering
    • Property Tax Billings
    • Water Services
    • A-Z Services
    • Accessibility
    • Accessing City Records and Information
    • Animal Services
    • By-laws
    • City of Richmond Hill e-Newsletter
    • Commissioning Public Services
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • Emergency Services
    • Employment
    • Fee Assistance
    • Fire and Emergency Services
    • Garbage and Recycling
    • Holiday Donation Drive
    • Holiday Service Schedule
    • How Can We Help You
    • Library
    • View All "Our Services"
    View our Garbage and Recycling page
  • Things to Do

    Popular Links

    • Arenas
    • Community Recreation Guide
    • Pools
    • Recreational Swimming
    • Recreation Programs
    • Community Centres
    • Events
    • Parks and Facilities
    • Advertising and Sponsorship
    • Arts and Culture
    • Attractions
    • Birthday Party Packages
    • Community Recreation Guide
    • David Dunlap Observatory
    • Educational Programs and Field Trips
    • Facilities and Sports Fields
    • Festivals and Events
    • Get Active
    • Get Involved
    • Heritage and Museums
    • Library
    • Map Gallery
    • McConaghy Centre
    • Outdoor Activities
    • Parks, Trails and Facilities Directory
    • Parks, Trails and Natural Areas
    • Recreation Programs
    • View All "Things to Do"
    View our Book a Facility page
  • Register, Apply or Pay

    Popular Links

    • Book a Facility
    • Procurement Bid Opportunities
    • Building, Development and Roads
    • Water Bill
    • Building Permits
    • Employment
    • Animal Licences
    • Applications, Licences and Permits
    • Birth and Death Certificates
    • Book a Facility
    • Building Inspections
    • Business Licence
    • Community Gardens
    • Community Recreation Guide
    • Employment
    • Fee Assistance
    • Garbage Tags and Bins
    • Healthy Yards, Plant Kits, and Rain Barrels
    • How to Pay Your Water Bill
    • Large Appliance and Metal Goods Collection
    • Letter of Greeting from Mayor Request
    • Marriage and Weddings
    • Milestone Certificate Request
    • News Updates and eNewsletter
    • Open Air Burning
    • View All "Register, Apply or Pay"
    View our Community Recreation Guide page
  • Invest and Do Business

    Popular Links

    • Economic Development
    • Why Richmond Hill
    • Small Business Enterprise Centre
    • Creative Industries Symposium
    • Economic Development Strategy
    • Zoning By-Law Amendment
    • Advertising and Sponsorship
    • Available Land and Buildings
    • Building Permits
    • Business Support
    • Community Improvement Plan (CIP) - Grants
    • Development
    • Economic Development
    • Economic Development Publications
    • Economic Development Team
    • Filming in Richmond Hill
    • Help for Businesses
    • Innovators of the Year Award
    • Key Sectors
    • MedEdge
    • Municipal Business Innovation Contest
    • Procurement Bid Opportunities
    • Property Taxes
    • Reports, Publications and Plans
    • Small Business Enterprise Centre
    • View All "Invest and Do Business"
    View our Why Richmond Hill page
  • Find or Learn About

    Popular Links

    • How Can We Help You?
    • Planning Development
    • Parking Permits
    • Reports, Publications and Plans
    • Parks, Trails and Natural Areas
    • By-laws
    • Heritage and Museums
    • A-Z Services
    • About Government
    • About Richmond Hill
    • Access Richmond Hill
    • Animal Services
    • Arts and Culture
    • Awards
    • Basement Apartments or Second Units
    • Budget
    • By-laws
    • Capital Projects
    • Certificate of Insurance Forms
    • Civic Precinct Project
    • Commissioning Public Services
    • Community Development
    • Contact Us
    • Cooling Centres
    • Council, Committees and Task Forces
    • COVID-19
    • View All "Find or Learn About"
    View our Parks, Trails and Facilities page
Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

Report Feedback

Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

Report a Problem

Feedback
  • Fire and Emergency Services
    • 72 Hour Emergency Kit
    • Apartment and Condominium Fire Safety
    • Carbon Monoxide Awareness
    • Community Relations and Public Education
    • Emergency Preparedness Guide
    • Emergency Preparedness
    • Employment - Fire
    • Fire and Emergency Services Training Centre
    • Fire Incident Report
    • Fire Prevention
    • Fire Safety Elementary School Program
    • Fire Stations
    • Fireworks Permits and Safety Tips
    • Home Escape Planning
    • Message from the Fire Chief
    • Open Air Burning
    • Richmond Hill Emergency Plan
    • Safety Tips
    • Superior Tanker Shuttle Service Accreditation
    • Take Action York
  • A-Z Services
  • Accessibility
  • Accessing City Records and Information
  • Animal Services
  • By-laws
  • City of Richmond Hill e-Newsletter
  • Commissioning Public Services
  • Contact Us
  • Cooling Centres
  • Council, Committees and Task Forces
  • Emergency Services
  • Employment
  • Fee Assistance
  • Garbage and Recycling
  • Holiday Donation Drive
  • Holiday Service Schedule
  • How Can We Help You
  • Library
  • Lottery Licence
  • Marriage and Weddings
  • News and Alerts
  • Notice of Claim
  • Planning Development
  • Planning Information
  • Property Tax Billings
  • Report It
  • Reports, Publications and Plans
  • Sewer Backups
  • Snow Clearing
  • Transit
  • Transportation and Roads
  • Trees and Yards
  • Warming Centres
  • Water Services
  • Windrow Clearing Program
  • Winter Information

Richmond Hill Fire and Emergency ServicesFire truck pulling out of a fire station

Fire and Emergency Services

Show or hide navigation More
Decrease text size Default text size Increase text size
Print This Page
Share This Page
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
Home/Our Services/Fire and Emergency Services

More in this Section...

Richmond Hill Fire and Emergency Services (RHFES) staff work 24 hours a day, 7 days a week to help keep our community safe.

In addition to fighting fires, RHFES responds to emergency calls including:

  • Medical assistance
  • Rescue
  • Auto rescue
  • Public assistance
  • Spills and the release of hazardous materials

Message from the Fire Chief

Richmond Hill Fire and Emergency Services is a full-time, career department that proudly provides fire, medical and rescue services to the citizens and visitors of the City of Richmond Hill. We are committed to protecting the lives and property of our community through excellence in prevention, education, training and emergency response.

Read the full message.

Fire Prevention

Fire Prevention staff inspect institutional, industrial and commercial buildings during and after the construction phase to make sure fire safety standards are met.

Fire Prevention staff are also responsible for fire and life safety education. They run events, fire station tours and give presentations to schools, seniors and new residents. Fire Prevention staff and fire crews also visit homes to check for working smoke alarms.

Learn about fire prevention.

Emergency Management

RHFES is responsible for overseeing Richmond Hill’s Emergency Management Program and ensuring annual compliance under the Emergency Management and Civil Protection Act. They provide annual training for the City’s Municipal Emergency Management Group, maintain the Emergency Operations Centre and represent the City at Regional and other stakeholder meetings.

Learn how to be prepared for an emergency.

Maintenance

Our staff maintain six fire stations strategically located throughout Richmond Hill. They also maintain vehicles and equipment.

Learn about Richmond Hill's fire stations.

Recruitment

Our fire service is growing. Since 2017, we hired 12 fire fighters, a fire inspector and an emergency management coordinator.

Fire training staff teach all new recruits and conduct entrance and promotion examinations. They also provide ongoing training for all Fire and Emergency Services staff.

Learn about Fire and Emergency Services jobs.

RHFES Master Plan

The 2016 RHFES Master Plan guides the delivery of fire protection services in Richmond Hill over the next 10 years. It includes both short-term (five year) and long-term (10 year) strategies for the municipality, consistent with the fire master planning process outlined within the Office of the Fire Marshal and Emergency Management 'Shaping Fire-Safe Communities' initiative.

View the RHFES Master Plan.

Receive Email Updates...

Contact(s)

© 2019 Richmond Hill

A-Z ServicesAccessibilityContact UsEmploymentPrivacySitemapTerms of Use