Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Yard waste includes leaves, pine cones, fallen fruit, trees, shrub trimmings, pumpkins, clean straw and dried corn stalks. Soil, sod and grass clippings are NOT ACCEPTED.
Yard waste is no longer collected on Mondays. Yard waste is now collected on your regular waste collection day.
2020 yard waste collection schedule
- April 14 to October 9 - Bi-weekly on garbage collection day
- October 13 to December 4 - Weekly on your regular waste collection day
For more information, check out the Waste Management Calendar.
What goes where?
If you aren't sure what goes where, you can use one of the tools below to find out:
Collection guidelines
- Yard waste must be placed at the curb after 6 p.m. on the night before your collection day and before 7 a.m. on the day of collection.
- Yard waste must be set out in a large Kraft paper bag (available at most retailers), cardboard box or in a reusable, rigid, open top container, such as a garbage can or bushel basket (max. 125L or 33G), which must be clearly labelled with a yellow yard waste sticker. Yard waste stickers are available for free at Access Richmond Hill (225 East Beaver Creek Road, Ground Floor) and at the Operations Center (1200 Elgin Mills Road East).
- Brush must be tied and bundled with twine (branches/bush may not be longer than 1.2m/4ft in length and no branches may be larger than 10 cm in diameter).
- Each container or bundle must not exceed 18 kg/40lbs.
- If yard waste has not been collected it must be removed from the curb on the collection day.
Drop off your yard waste
Richmond Hill residents can drop off their yard waste free-of-charge* at the Bloomington Yard Waste Depot located at 1351 Bloomington Road, Richmond Hill, ON L4K 2N7.
*Please note that effective July 1, 2020 a minimum charge of $10 will apply to residents that bring up to 1 cubic yard or less (up to 9 paper bags) of yard waste to the Bloomington Yard Waste Depot. For residential loads greater than 1 cubic yard a fee of $65/tonne will apply.