The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Yard waste includes leaves, pine cones, fallen fruit, trees, shrub trimmings, pumpkins, clean straw and dried corn stalks. Soil, sod and grass clippings are NOT ACCEPTED.
Yard waste is no longer collected on Mondays. Yard waste is now collected on your regular waste collection day.
*If you live in the "yellow zone" collection begins the week of April 11. If you live in the "blue zone" it begins the week of April 18. Check the Waste Management Calendar to see what zone you're in.
If you aren't sure what goes where, you can use our search tool to find out:
Richmond Hill residents can drop off their yard waste at the Bloomington Yard Waste Depot located at 1351 Bloomington Road, Richmond Hill. Visit york.ca/wastedepots for hours and fees*.
*Please note that new fees apply as of July 2, 2020.