The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill Fire and Emergency Services is teaming up with the National Fire Protection Association® (NFPA®) to promote this year’s FPW campaign, “Cooking safety starts with YOU. Pay attention to fire preventionTM.” The campaign works to educate everyone about simple but important actions they can take when cooking to keep themselves and those around them safe.
Year after year, cooking remains the leading cause of home fires by far, which tells us that there is still much work to do when it comes to better educating the public about ways to stay safe when cooking.
Cooking safety start with YOU. A cooking fire can grow quickly. Many homes have been damaged, and people injured by fires that could easily have been prevented. Follow these key safety tips to help reduce the risk of a cooking fire.
Since 1922, the National Fire Protection Association (NFPA) has sponsored the public observance of Fire Prevention Week. In 1925, President Calvin Coolidge proclaimed Fire Prevention Week a national observance, making it the longest-running public health observance in our country. During Fire Prevention Week, children, adults, and teachers learn how to stay safe in case of a fire. Firefighters provide lifesaving public education in an effort to drastically decrease casualties caused by fires.
Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire, which began on October 8, 1871, and caused devastating damage. This horrific conflagration killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures, and burned more than 2,000 acres of land.
We have lots planned for Fire Prevention Week - stay tuned for updates!
Saturday, September 23 - Open House |
Join us Saturday, September 23rd for our annual Open House!
At the Open House, you can learn how to take simple steps to prevent a fire when cooking, and other ways to protect yourself and your family from fire, while having fun with child-friendly games and activities, live demonstrations (including auto rescue demonstrations and a fire truck simulator), food trucks and more! |
Sunday, October 8 - Saturday, October 14 - Social Media Contest |
Join us on social media throughout Fire Prevention Week for a chance to win some great prizes including an RHFES prize pack, a Domino's Pizza gift card or a 72-Hour Emergency Kit! To qualify to win:
Each like, follow or share will count as one entry. For an additional entry, comment on any of our Fire Prevention Week posts with at least one fire smart thing you currently do or plan on doing around your home to prevent a cooking fire. The draw will be held the week of October 15th. The winners will be required to pick up their prizes from our Headquarters at 1200 Elgin Mills Road East. |
October 10 - 14, 2023 - Information Displays |
Visit us at the following locations to learn more about Fire Prevention Week, and how you can stay safe in the kitchen. You'll have the chance to ask questions, and win prizes!
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Check out some of the fun and exciting activities and colouring sheets our friends from National Fire Protection Association have created for Fire Prevention Week!
Kids in the Kitchen Activities
Hot or Not Sorting - for Readers
Sparky's Hero Club Certificate
If you live in an apartment or building that has many levels, it’s super important to have a fire escape plan so you know how to get out quickly if a fire starts. Check out this Fire Safety in the City family kit to learn more about being prepared, and planning your escape.
For more activities from NFPA, please visit their Fire Prevention Week page or Sparky The Fire Dog's website.
The theme for this Fire Prevention Week is 'Cooking Safety Starts with YOU! Pay Attention to Fire Prevention' because cooking fires continue to be a leading cause of home fires. Find out more about how you can stay safe in the kitchen by visiting our Cooking Safety page.
Want to know more about how to plan your escape? Visit our Home Escape Planning page.
Have questions about smoke and/or smoke alarms? Check out our smoke alarm and carbon monoxide pages.