Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Fire Prevention Week
Serve Up Fire Safety in the Kitchen!
Fire Prevention Week - October 4-10, 2020
Cooking fires are the leading cause of home fires and injuries in Ontario, and across North America. This year's Fire Prevention Week theme, 'Serve Up Fire Safety in the Kitchen' works to educate everyone about the simple but important actions you can take to keep yourself and those around you safe.
Due to public health guidance related to COVID-19, many of our favourite Fire Prevention Week activities and events have been cancelled for this year. Please see below for some great alternative activities that have been created for this year!
Scavenger Hunt
How much do you know about fire safety in the kitchen? Learn more about serving up fire safety in the kitchen by taking part in our fun scavenger hunt! Visit the four Richmond Hill Public Library branches and answer the question associated with that branch for your chance to win. Scavenger hunt forms are available at all library branches.
Safety Checklist Contest
Each week in October, Richmond Hill Fire & Emergency Services would like to buy a pizza dinner for two Richmond Hill families who have made their home safer from the dangers of fire by completing our list of fire safety tasks and submitting our online challenge. Everyone loves pizza, so have dinner on us! Click here to complete the challenge.
Storytime with Sparky
Join Sparky the Fire Dog for storytime as he reads one of his favourite books. You can join us starting on October 7, 2020 at 10:30 a.m. on the Richmond Hill Public Library's YouTube and Facebook channels.
Kitchen Safety Tips
Keep an eye on RHFES' social media channels throughout the week as we share tips to stay safe in the kitchen - straight from the kitchens of some of our local restaurants! Thank you to these restaurants for helping to spread the message of cooking safety.