The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Municipal Offices (225 East Beaver Creek Road) are CLOSED to the public on Monday, May 23 for Victoria Day.
If you would like to pay a water or tax bill, payments can be placed in the drop-off box 24 hours a day, seven days a week, just inside the lobby doors at our Municipal Offices. Please do not place cash payments in the boxes and remember to include your payment stub along with your payment.
Alternatively, you can pay your bills through your bank's ATM or through your bank's online banking service. Parking tickets can be paid online through RichmondHill.ca/Parking.
The Operations Centre (1200 Elgin Mills Road East) is CLOSED to the public on Monday, May 23 for the Victoria Day.
All community centres, fitness studios, pools and arenas are CLOSED on Monday, May 23 for Victoria Day.
All branches are CLOSED on Monday, May 23 for Victoria Day..
The Access Richmond Hill contact centre is CLOSED on Monday, May 23, for Victoria Day.
There are no changes to the waste collection schedule.
To report emergency situations such as flooding, watermain breaks, blocked sewers or downed trees please call the Operations Centre at 905-884-8013.
Fireworks can be fun to watch for many of us, but when not used safely they can also be dangerous. The City of Richmond Hill along with Richmond Hill Fire and Emergency Services reminds anyone who plans to use fireworks this Victoria Day weekend to be cautious and know the rules. Learn more here.