Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
225 East Beaver Creek Road, Ground Floor, Richmond Hill, ON L4B 3P4
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill's Municipal Offices (225 East Beaver Creek) and the Operations Centre (1200 Elgin Mills Road East), will be closed on Tuesday, December 25 for Christmas day, Wednesday, December 26 and Tuesday, January 1 for New Year's Day.
We would also like to wish everyone a happy and safe holiday!
Christmas Holiday Schedule
Municipal Offices
Schedule
| Monday, December 24, 2018 | Closed at 12 p.m. |
|
Tuesday, December 25, 2018 |
Closed |
| Wednesday, December 26, 2018 | Closed |
| Thursday, December 27, 2018 | 10 a.m. - 3 p.m.* |
| Friday, December 28, 2018 | 10 a.m. - 3 p.m.* |
| Monday, December 31, 2018 | 8:30 a.m. - 12 p.m.* |
| Tuesday, January 1, 2019 | Closed |
| Wednesday, January 2, 2019 | Regular business hours resume |
*Access Richmond Hill will offer limited services on a reduced operating schedule during the holidays. Hours subject to change. Visit RichmondHill.ca/Access for more information about the services that will be offered during this time.
If you would like to pay a water or tax bill, payments can be placed in the drop-off boxes 24 hours a day, seven days a week, just inside the lobby doors at the Municipal Offices or at the Operations Centre. Please do not place cash payments in the boxes and remember to include your payment stub along with your payment.
Alternatively, you can pay your bills through your bank's ATM or through your bank's online banking service. Parking tickets can be paid online through RichmondHill.ca/Parking.
Richmond Hill Public Library Branches
All branches will be closed on Tuesday, December 25; Wednesday, December 26 and Tuesday, January 1.
Monday, December 24, 2018
Monday, December 31, 2018
Waste Collection
During the weeks of December 24 and December 31, waste collection will be one day later than usual.
Christmas Tree Collection
Community Centres and Pools
All Richmond Hill community centres, fitness studios, pools and arenas are closed on Tuesday, December 25; Wednesday, December 26, 2018 and Tuesday, January 1, 2019.
December 24, 2018
- Langstaff, Rouge Woods, Richmond Green and Sports Dome will be closed
- Centennial and Elgin West will close at 4 p.m.
- Wave Pool will close at 3 p.m.
- Bayview Hill, McConaghy, Oak Ridges and Richvale will close at 4:30 p.m.
December 31, 2018
- Langstaff, Rouge Woods and the Sports Dome will be closed
- Centennial and Elgin West will close at 4 p.m.
- Wave pool will close at 3 p.m.
- Bayview Hill, McConaghy, Oak Ridges and Richvale will close at 4:30 p.m.
- Richmond Green will open from 6 to 9 p.m. for First Night celebration
Public Skating
For a list of public skating events, visit RichmondHill.ca/Skating or refer to the Community Recreation Guide.
Currently our Richmond Green Skate Trail is open. If you are unsure due to weather conditions, please call 905-771-5490. Please note that the Skate Trail will be closed starting at 4 p.m. on December 24, and reopen on December 26 at 10 a.m.
Emergency Services
To report emergency situations such as flooding, watermain breaks, blocked sewers or downed trees please call the Operations Centre at 905-884-8013.
Parking
You are reminded that there is no on-street parking from 1 to 7 a.m., unless otherwise posted.
Temporary permits for overnight parking can be purchased at RichmondHill.ca/Parking.