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Access RH

Access Richmond Hill

The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.

Contact Us

905-771-8800

access@richmondhill.ca

Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.

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Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.

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Holiday Service Schedule

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HomeOur ServicesHoliday Service Schedule

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Victoria Day – Monday, May 23

Municipal Offices

Richmond Hill's Municipal Offices (225 East Beaver Creek Road) are CLOSED to the public on Monday, May 23 for Victoria Day.

If you would like to pay a water or tax bill, payments can be placed in the drop-off box 24 hours a day, seven days a week, just inside the lobby doors at our Municipal Offices. Please do not place cash payments in the boxes and remember to include your payment stub along with your payment.

Alternatively, you can pay your bills through your bank's ATM or through your bank's online banking service. Parking tickets can be paid online through RichmondHill.ca/Parking.

Operations Centre

The Operations Centre (1200 Elgin Mills Road East) is CLOSED to the public on Monday, May 23 for the Victoria Day.

Community Centres

All community centres, fitness studios, pools and arenas are CLOSED on Monday, May 23 for Victoria Day.

Richmond Hill Public Library Branches

All branches are CLOSED on Monday, May 23 for Victoria Day..

Access Richmond Hill

The Access Richmond Hill contact centre is CLOSED  on Monday, May 23, for Victoria Day. 

Waste Collection

There are no changes to the waste collection schedule.

Emergency Services

To report emergency situations such as flooding, watermain breaks, blocked sewers or downed trees please call the Operations Centre at 905-884-8013.

Fireworks Safety Begins With You

Fireworks can be fun to watch for many of us, but when not used safely they can also be dangerous. The City of Richmond Hill along with Richmond Hill Fire and Emergency Services reminds anyone who plans to use fireworks this Victoria Day weekend to be cautious and know the rules. Learn more here.

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