The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
We've expanded our snow windrow clearing service to include more than 43,000 local, residential driveways. A snow windrow is the pile of snow left at the bottom of a driveway after a snowplow has cleared the road.
Generally, snow windrow clearing will start four hours after road plowing begins and may take up to 13 hours to complete after the end of a snowfall. Times may vary depending on the length of the storm, snow accumulation and time of day (e.g. rush hour). You can visit RichmondHill.ca/RHPlows to track our plows online.
For the latest news on our winter maintenance activities visit RichmondHill.ca/WinterUpdates.
York Region Government maintains main arterial roads that run through Richmond Hill such as Yonge Street, Bayview Avenue and 16th Avenue. Snow windrow clearing service is not provided to these streets.