Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill is updating its Transportation Master Plan (TMP) to establish a future vision for all travel modes within the City to the year 2041. The plan will guide the future of the City's road, walking and cycling networks, including recreational trails.
How can I participate?
Phase Two
Public information centres and an online survey are planned for 2021.
Phase One
Thank you to everyone who participated in the online survey and attended the public information centres at Oak Ridges Community Centre, Richmond Green Sports Centre and Elvis Stojko Arena in November 2018. Survey contest winners have been contacted.
- Display boards (including maps of the existing and proposed road network, and active transportation and trail (walking and cycling) network)
For an alternative format, contact the Senior Transportation Planner.
What is a Transportation Master Plan?
- A multi-modal transportation plan (roads, walking, cycling and recreational trails)
- A long-term vision for the community
- A guide for decision-making
- A community building asset
Why is a Transportation Master Plan important for Richmond Hill?
- Proactively plans for all modes of transportation
- Provides options for how people get around
- Supports goals for a vibrant and connected community
- Enhances the quality of life for people who live, work and play in Richmond Hill
- Accommodates the needs of future generations
Public Notices and Project Documents
- Notice of Study Commencement
- Notice of Public Information Centre #1
- Public Information Centre #1 Display Boards (including draft network maps)
What can I expect from the Transportation Master Plan?
The Transportation Master Plan (TMP) consists of:
- Part A – Multi-modal network development and project costing, including public engagement on the draft active transportation (walking and cycling), recreational trail, transit, and road networks.
- Part B – Programs, policies, and implementation strategies, which will include public engagement on the draft Transportation Master Plan document.
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