Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Transportation Master Plan Update
The City of Richmond Hill is updating its Transportation Master Plan to establish a future vision for all travel modes within the City to the year 2051. The plan will guide the future of the City's road, walking and cycling networks, including off-road trails, and update transportation and mobility policy to support how people get around the City.
How can I participate?
Provide your opinion now on the City’s proposed transportation improvements
A virtual public information centre was held on Tuesday, February 7, 2023. To provide your comments, please complete Activities #1 and #2, below. The activities will be available for public comment until Monday, February 27, 2023.
- Public Information Centre Presentation Recording
- Public Information Centre Presentation
- Activity #1 – Menti Survey (Please use Menti code 8402 8226)
- Activity #2 – Draft Transportation Networks Review (Brief Miro tutorial available directly on Miro board, or at 1:19:55 within Presentation Recording)
For assistance with either activity, please email the Project Manager – Transportation Planning.
| Virtual Public Information Centre - February 7, 2023 |
At the meeting on February 7, attendees learned about:
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What can I expect from this Update?
The Transportation Master Plan Update will update and integrate the City's Transportation Master Plan, Pedestrian and Cycling Master Plan, and Trails Plan into one seamless document.
To align with the timing of the York Region Municipal Comprehensive Review, Richmond Hill Official Plan Update, and Richmond Hill Development Charges Update, the Transportation Master Plan Update was paused in 2020. The majority of previously-completed work is being confirmed and updated to ensure current relevance.
Project Phases
Phase One – Multi-modal network development and project costing, including public engagement on the draft active transportation (walking and cycling), recreational trail, transit, and road networks.
Phase Two – Programs, policies, and implementation strategies, which will include public engagement on the draft Transportation Master Plan document.
Previous Public Consultation
In 2018, the City conducted an online survey and held public information centres at Oak Ridges Community Centre, Richmond Green Sports Centre, and Elvis Stojko Arena. Presentation boards were made available, which included maps of the existing and proposed road, active transportation and trails networks. A copy of the presentation boards is available upon request.
In 2022, the City again sought the community's input through an online survey to better understand evolving trends and changes to the way people travel, compared to the previous 2018 survey.
What is a Transportation Master Plan?
A multi-modal transportation plan (roads, walking, cycling and recreational trails)
A long-term vision for the community
A guide for decision-making
A community building asset
Why is a Transportation Master Plan important for Richmond Hill?
Proactively plans for all modes of transportation
Provides options for how people get around
Supports goals for a vibrant and connected community
Enhances the quality of life for people who live, work and play in Richmond Hill
Accommodates the needs of future generations
Public Notices and Project Documents
Notice of Public Information Centre #1
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