The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Enjoy popular afternoon teas at the Heritage Centre surrounded by history in our Gardenview Room and galleries!
At each tea, guests are treated to a selection of dainty sandwiches, scones served with our special heritage cream and preserves, and sweet treats prepared especially for the occasion. Choose from our exclusive tea blends, coffee, lemonade or hot chocolate.
Reservations are required.
Select from the dates below to request your reservation for our 2023 Fall Teas. Staff will respond within one to two business days.
For waitlist inquiries on a sold out tea date, please email us or call 905-780-3802.
Afternoon Astronomy Tea
Celebrate Astronomy days at the Heritage Centre! You will enjoy our full service afternoon tea and members from the Royal Astronomical Society will share their knowledge about the cosmos. After tea, experience solar gazing in Amos Wright Park and learn about telescopes and how you can enjoy the night sky at home
Friday, September 22 – 1 p.m. or 3 p.m. – Sorry we’re full
Harvest Tea
Enjoy some fall treats at this season’s bountiful harvest.
Saturday, October 14 – 1 p.m. or 3 p.m. – Sorry we’re full
Halloween Tea and Leaf Reading
Sit down for a personalized tea reading by Intuitive Tea Leaf Reader and tea consultant Cathy Skidmore, while dining on traditional afternoon tea sandwiches, scones and sweet treats. Let’s see what your cup will reveal! The event will also feature a special appearance by Heritage Hilda, who will regale you with captivating ghost stories. Note: Payment will need to be made in advance to reserve your spot.
Spice Tea
Serving up our special mulled cider and spice cake
Tuesday, November 21 – 1 p.m. or 3 p.m.
How much does it cost to attend your Afternoon Teas? |
Cost of teas vary depending on the type of program/workshop scheduled for the tea date. Please see our request form to confirm the set price of your selected tea date. All guests must pay the full fee to attend afternoon teas regardless if they partake in the program/workshop. Payment is required in advance for groups consisting of 6 or more individuals. For groups of 5 or less, payment may be made at the conclusion of the tea sitting. |
How long are the tea sittings? |
Each tea sitting lasts 1 hour. If we are hosting a program/workshop during the tea, a sitting can be up to 1.5 hours. Please see our request form to confirm sitting times. |
Can I stay longer than my reserved tea sitting? |
Your sitting ends at a specific time: 1 hour or 1 ½ hours (dependent on program/ workshops) after your scheduled start time, regardless of late arrival. Please be mindful of when your sitting ends as our team will need to clean and re-set the tables for the next sitting. |
Can children attend teas? |
Yes, children are welcome to come and enjoy our Afternoon Teas. Children (ages 3+) will be required to pay the full cost of the set tea price regardless if they share their food with an accompanying adult. We also ask that all accompanying adults supervise their children. |
Do you offer any children programming for an Afternoon Tea? |
Yes, we occasionally program special teas for children. Please see our request form for current tea dates and descriptions. However, if you are looking for a themed Afternoon Tea Birthday Party, please see our Birthday Party Request Form and select either Victorian Tea Party or Victorian Parlour Party for your tea party. |
Do you accommodate dietary restrictions? |
Yes, we are peanut allergy aware and we can also provide a vegetarian selection of sandwiches. Please mention any dietary restrictions you or your guests may have at the time you request your booking, so that we can coordinate with our food supplier. Please note, we do not provide other dietary substitutions such as gluten free and vegan options. |
How many guests can be seated at a table? |
We can accommodate up to four guests per table. If your party is larger, we will arrange separate tables for you and aim to have these as close as possible. However, we are not able to guarantee this prior to your experience. |
Late arrivals |
Our tea sittings have a specific start and end time. The tea will begin at your scheduled reservation time (e.g. 1 p.m.) and lasts for either 1 hour or 1 ½ hours depending on program/workshops, regardless of late arrivals. Your table will be held for 15 minutes beyond your reservation time. Please be courteous. If you are running late, please call to let us know at 905-780-3802. |
What is your cancellation policy? |
We ask that guests give us as much notice as possible in the event you need to cancel, but at least 24 hours. Food is prepared specifically for you and will be discarded, if you have not cancelled with adequate notice. Additionally, proper notice also gives us the opportunity to call the next person on our wait list. To cancel, please call 905-780-3802 and leave a voice message. Cancellations cannot be done via the online request form. Please note, if you do not show up for your reservation or if you cancel at the last minute, we may require a deposit for a future reservation. |
Do you have a waiting list for cancellations? |
Yes, we have a waiting list for cancellations. Please email us or call 905-780-3802 to reserve a spot on the waiting list for a sold out tea date. |
Do you host private events? |
Yes, we have three great options for you:
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The Heritage Centre is proud to serve a variety of loose tea blends at our afternoon Teas.
You can also take home a package for $6.50.
Exclusive to the Heritage Centre - A blend of traditional black ceylon, rose petals, blue mallow and a touch of orange will tantalize your taste buds!
A classic ceylon tea that is strong and aromatic.
A colourful blend of apple, sour cherry, orange, blueberries, raspberries and cranberries.
A refreshing blend of apple cubes, peppermint leaves, spearmint leaves, raspberry leaves, lemon verbena leaves, blue mallow flowers and sunflowers.
A cocoa blended with just the right amount of sugar, vanilla and high quality chocolate. The Heritage Centre is proud to present this hot cocoa blend that will be available to order during our Afternoon Tea.
You can also take home a package for $8.50.
Receive the latest information on Afternoon Teas, upcoming programs, registration reminders, special offers and events delivered right to your inbox by subscribing to our Heritage Services/RHDDO mailing list.