Recreation Programs

We still have openings in many recreation programs that are starting soon! Find a program that interests you now and register before they begin!

Help shape the future of programs and activities at your local community centre. Whether you're passionate about fitness, arts or social events, your feedback is essential for creating a space that truly serves everyone in the neighbourhood! Share your feedback to help us plan, program and connect residents with recreation and culture. Complete this survey by October 15 and you have the chance to win one of two $50 credits on your ActiveRH account.

Take the Neighbourhood Survey

Neighbourhood Survey Contest Details

Complete the Neighbourhood Survey from 9 a.m. on Tuesday, August 6 at 11:59 p.m. until Tuesday, October 15 ("Contest Period") for a chance to win of two $50 ActiveRH credits on your account.

The Corporation of the City of Richmond Hill (“the Corporation”)

How to enter

To enter the Contest, participants must complete the Neighbourhood Survey before Tuesday, October 15 at 11:59 p.m. Limit of one entry per person. If you attempt or are suspected of attempting to enter more than once per the contest period or use robotic, automatic, programmed or any entry methods not authorized by these rules, it shall be deemed as tampering and will void your entry(ies). Participants must leave their contact details at the end of the Neighbourhood Survey linked above.

Eligibility

The Contest is open to all residents of the City of Richmond Hill (“Richmond Hill”). Contestants must be 18 years of age or older at the Contest opening date to submit entry, contestants under the age of 18 must have a parent or legal guardian submit their entry and verify consent.

Employees of the Corporation, as well as such employees’ immediate family (father/mother, brother/sister, son/daughter) or persons living under the same roof are not eligible to enter this Contest.

Procedure for awarding prizes

On or before Friday, October 18, every survey respondent will be assigned a random number. Two random numbers will be selected to award two winners. Two prizes will be awarded.

The selected contestants must correctly answer the mandatory mathematical skill-testing question before being declared the winners, subject to meeting all the conditions described in the eligibility criteria above.

The winners will be contacted by staff of the Corporation via the email or phone number left at the end of the survey. If the winners cannot be reached within seven (7) days following the first attempt of contact, incorrectly answers to the mathematical skill-testing question, or declines the prize, the prize shall be forfeited and the Corporation has the right, at its sole discretion, to select another winner.

Description of prize

There are two prizes available to be won. Each prize is a $50 ActiveRH credit, which can be used towards future program registration.

General Rules

To be declared a winner, the selected contestant must first correctly answer a mathematical skill-testing question.
Each winner shall sign a release declaring their eligibility as stipulated in Section 2 of these rules; agreeing that their name, image may be used for advertising purposes related to this Contest free of charge; and releasing the Corporation as well as its respective directors, officers and employees (the “Contest Parties”) from all liability for any damage or loss arising from participation in this Contest or from the awarding, acceptance or use of the prize.
The prize(s) shall be accepted as is and may not be exchanged or refunded for an amount of money, sold or transferred. No substitutions will be allowed. Any unused portion of a prize will be forfeited.
If the prize cannot be awarded as described in these rules, the Corporation reserves the right to substitute a prize or prize component with another of comparable value, as determined in its sole discretion.
Refusal to accept the prize releases the Contest Parties from any obligation toward the winner.
If a contestant makes any false statement, (s)he will be automatically disqualified from the Contest. The winner will have to validate their date of birth and mailing address prior to receiving the prize.
The Contest Parties assume no liability for any loss, damage or injury, including without limitation:
- lost, stolen, delayed, damaged, misdirected, late, destroyed, illegible or incomplete entries;
- loss, theft or damage to software or computer or telephone data, including any breach of privacy;
- fraudulent calls;
- inability of any person to participate in the Contest for any reason including mistaken addresses on mail or email; technical, computer or telephone malfunctions or other problems with computer online systems, servers, access providers, computer equipment, or software; congestion on the internet or at any website, or any combination of the foregoing;
- damage to any person’s computer, including as a result of playing or downloading any material relating to the Contest;
- any delay or inability to act resulting from any event or situation beyond their control whatsoever, including a public health or other emergency, or strike, lockout or other labour dispute at their location or the locations of the organizations and businesses whose services are used to administer this Contest; or
- prizes that are lost, damaged or misdirected during shipping.
The Corporation reserves the right to cancel or suspend this Contest should a virus, bug or other cause beyond their reasonable control corrupt the security or proper administration of the Contest. Any attempt to deliberately damage any website or to undermine the legitimate operation of this Contest is a violation of criminal and civil laws. Should such an attempt be made, the Corporation reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.
All personal information, such as name and contact information, is collected by the Corporation solely for the purposes of administering this Contest and shall not be used for any other purpose without your expressed consent. By providing this information, you consent to it being used for the stated purposes. Please see the Corporation’s’ privacy policy.
Odds of winning depend on the number of eligible entries. All entries that are incomplete, illegible, damaged, irregular, have been submitted through illicit means, using any robotic, automatic programmed method that artificially increases the odds of winning or do not conform to or satisfy any condition of the rules may be disqualified by the Corporation. The Corporation is not responsible for any errors or omissions in printing or advertising this Contest.
The Corporation reserves the right to amend the Contest rules or to terminate the Contest at any time without any liability to any contestant. Any amendments to these Contest rules will be posted on RichmondHill.ca/Recreation
By entering, you agree to abide by the Contest rules and the decisions of the City, whose decisions are final and binding on all contestants.

Program Registration

Fall programs are now open, register today by browsing a list of options below.

Browse Fall Programs

Camps

With a wide variety of specialty camps for summer, winter break, and march break, our camps will keep your kids entertained while having fun and learning new skills. We offer sports camps, theatre camps, STEAM camps, outdoor adventure camps, and dance and art camps. Learn more on our Camps page.

Drop-In Programs

Explore a wide variety of activities and programs where you can drop-in at the scheduled time without prior registration. Try a class or learn a new skill without the commitment of weekly classes. There is something for every age and ability. Learn more on our Drop-In Programs page.

Memberships

Richmond Hill memberships offer cost savings to a wide range of fitness, sport, and community memberships with a wide range of opportunities that give members special access to our facilities and select programs. Learn more on our Memberships page.

ActiveRH

Create your own ActiveRH account and start getting active in Richmond Hill.

Sign up to our Recreation and Culture email list

Receive the latest information on new programs, registration reminders, special offers, and events delivered right to your inbox. When registering for an ActiveRH account make sure you select "Yes! Please email me the latest news and information."

Already have an account?

Log in and click on your profile name to access personal information in the account settings. Under the Contact Information tab, select the checkbox "Yes! Please email me the latest news and information."

How to Register for Programs

Registering for programs has never been easier with our new recreation registration system ActiveRH.

Step 1

Create your personalized ActiveRH account.

Step 2

Find your programs and create a wish list of your top choices.

Step 3

Still want to register in person? Complete a registration form and drop it off in-person at one of our community centres.

Please call 905-771-8870 if you require further assistance.

Registration FAQ

What is ActiveRH?

ActiveRH is Richmond Hill’s online registration system that makes it easier for you to search, register and pay for Recreation and Culture programs and memberships from any computer, tablet or mobile device. This allows you to register, make payments, and manage your profile at your convenience.

Can more than one person have access to my family account?

Yes. Up to two parents can create personal accounts and link them to the family account.

What if I don’t have an email address?

An email address is required to create or access your account on ActiveRH. Your online account provides better access to registration, membership and facility booking services, including convenient registration, detailed account history information and much more. If you are unable to provide an email address, you are able to register at the front desk instead of online.

Program Requirements

Each program description lists the age group, the skill level and any prerequisite courses that need to be met before attending a program. Want to discuss the program requirements with a staff member, email recreation@richmondhill.ca. Please note: You may be asked to withdraw from a course if all of the listed requirements are not met.

Am I too late to register?

You can register right up to the start of the third class of most programs, with the exception of Aquatic Leadership courses. You cannot register for Aquatic Leadership courses once the first class has started. Late registrations will be pro-rated at the time of registration.

What if my program choice is full?

Waitlists work! Add your name to the waitlist if the program you want to take is full. We’ll contact you if a spot opens up in the course. You will have the option of accepting or declining the spot. Waitlists let us know when there is a demand for a program. When possible, we create additional courses based on program waitlists.

Why did my program choice get cancelled?

Register early to help ensure your program of choice will run. If we do not have enough registrants for a course, it will be cancelled. If we cancel a course you have registered for, we will contact you to help you choose a different course to take that session. If we cannot find another course that meets your needs, we will issue you a full refund within 4 weeks of the cancellation.

Missed Classes

Unfortunately, make-up classes are not offered when you choose to miss a class. If we cancel a class due to poor weather conditions, staff absences, or facility closures, we will do our best to make up the class. If we are unable to make up the class, you will receive a credit for the class on your family account.

Do I have to be a resident to register?

You don’t have to be a resident to participate in Richmond Hill recreation programs. Everyone’s welcome! Non-residents, however, are charged a $15 non-resident fee per program, per participant. Also, non-resident registration opens after resident registration has already started. Non-residents are welcome to sign up for Richmond Hill memberships. Most memberships offer a price for residents and a price for non-residents.

Quality Programs

Our programs are value-priced and designed to deliver personal benefits, making participation in recreation and culture programs an enjoyable experience. Sign up for a program today and see for yourself!

Senior Rates

Richmond Hill seniors (65 and older) pay only 70% of the adult registration fee for most program registrations and fitness memberships. Non-residents are not eligible for these rates and must pay the full adult registration fee for all programs and memberships.

Fee Assistance Program

Richmond Hill recognizes the value of participating in recreation and culture programs. All residents, regardless of financial circumstances, should be able to enjoy the programs and services offered by the Community Services Department. Information and applications for Richmond Hill’s Fee Assistance Program are available online at RichmondHill.ca/SubsidyPrograms and at all community centres.

Income Tax Receipts

If you require copies of registration receipts from a prior taxation year, please call 905-771-8870 or contact recreation@richmondhill.ca.

Returned Payments

Mistakes happen and sometimes payments are declined. In the event of a returned (NSF) cheque or a declined preauthorized payment, you will be charged an administrative fee of $47. We will contact you to request payment by cash, by certified cheque (made payable to the City of Richmond Hill) or by a valid credit card.

Play, Live, Be Smoke Free

The Smoke Free Ontario Act prohibits smoking in enclosed public places, and within 20 metres of any outdoor playground, splash pad, sports court or sports field. Richmond Hill’s Smoke Free Outdoor Spaces Policy does not allow smoking within 9 metres of all Richmond Hill facility entrances. Breathe easy knowing that all of Richmond Hill’s recreation facilities are smoke free.

Lost or Stolen Articles

Richmond Hill is not responsible for any damages, or the loss or theft of any personal property brought into our facilities. Please leave anything of value at home. If you must bring valuable items with you, please make sure to lock them up while you are enjoying your program.

Qualified Customer-Oriented Staff

Whether it’s the Program Instructor, Receptionist or Facility Operator, Recreation & Culture staff are friendly, knowledgeable and committed to helping you achieve a satisfying leisure experience. We guarantee it.

Inclement Weather Hotline - Due to extreme weather conditions, facilities may be closed and classes cancelled. Call the Inclement Weather Hotline at 905-771-5487 and listen to the 24-hour recorded message to hear information about facility closures and program cancellations. Online Transfers and Withdrawals.

Withdrawal Policy

Program Withdrawal

Can't participate in a registered program anymore? Transfers and Withdrawals can be completed online at RichmondHill.ca/ActiveRH or through written form.

Visit RichmondHill.ca/ActiveRH and Log in with your email address and password.
View Account History and use the Transfer or Withdraw buttons to manage your current enrollments.
If you are eligible for a refund, select refund to credit card. Or, select refund to account for future enrollments. Note: Refunds to account are final.

Or Fill out the Withdrawal Request Form and email the completed form to our Recreation Department.

If applicable, please allow 2 to 4 weeks for refund processing. Submission of a form does not guarantee that a refund will be issued, and non-attendance at a program does not constitute a notice of withdrawal. Withdrawal requests will only be accepted through ActiveRH or by Withdrawal Request Form. Requests to “Refund to Account” are final.

Program Transfer Policy

Transfer requests will only be accepted through ActiveRH or by Transfer Request Form. Transfers will be processed according to the criteria outlined below, provided that there is space available in the requested activity.

Situation	Action
If you withdraw less than 5 business days prior to the course start date for Summer Camps, Winter Break Camps, March Break Camps, School Holiday Programs, Aquatic Leadership Courses or one-day workshops...	No credit or refund will be issued.
If you withdraw from the courses not listed above using ActiveRH 2 or more business days prior to the course start date…	You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form 2 or more business days prior to the course start date…	You will receive a full credit or refund as requested.*
If we receive your Withdrawal Request Form less than 2 business days prior to the course start date…	You will receive a full credit on your account for future use. If you request a refund, you will receive a full refund less a $15 administration fee.*
If we receive your Withdrawal Request Form on or after the first day and up to one business day prior to the third day of the course…	You will receive a pro-rated credit or refund for any classes remaining as of the date the Refund Request Form is received, less a $15 administration fee.*
If we receive your Withdrawal Request Form on or after the third day of the course or after the program has ended…	No credit or refund will be issued.
If we receive your Withdrawal Request Form accompanied by a doctor’s note indicating that the participant can no longer attend due to medical reasons…	You will receive a pro-rated credit for any classes remaining as of the date the Withdrawal Request Form and doctor’s note are received.
If we cancel your program …	You will receive a full credit or refund as requested.
If the participant is withdrawn by our staff due to program incompatibility...	You will receive a prorated credit for any classes remaining as of the date of withdrawal.
If we receive your Transfer Request Form less than 5 business days prior to the course start date for Winter Break Camps, March Break Camps, School Holiday Programs, Summer Camps, Aquatic Leadership Courses, or one-day workshops...	No credit or refund will be issued.
If we receive your Transfer Request Form prior to the course start date...	You will receive a full credit for the course transferred out of.
If we receive your Transfer Request Form up to and including the second day of the course (third class for swimming lessons)...	You will receive a prorated credit for the course transferred out of. You will not receive a credit for the class that takes place on the day we receive your Transfer Request Form.

HIGH FIVE
HIGH FIVE® is Canada’s only comprehensive quality standard for children’s programs and holds true to the following five Principles of Healthy Child Development that our research indicates are essential for providing a positive experience for kids. A caring adult Friends Play Mastery Participation HIGH FIVE’s® unique and proprietary approach is built on a quality framework, consisting of: Training and development for staff Program assessments using the scientifically-validated QUEST 2 Tool Establishing policies and procedures to manage risk Creating awareness of high quality programs for kids HIGH FIVE® provides an evidence-based approach to positive experiences for kids, empowering them to excel in life.

HIGH FIVE

HIGH FIVE® is Canada’s only comprehensive quality standard for children’s programs and holds true to the following five Principles of Healthy Child Development that our research indicates are essential for providing a positive experience for kids.

A caring adult
Friends
Play
Mastery
Participation

HIGH FIVE’s® unique and proprietary approach is built on a quality framework, consisting of:

Training and development for staff
Program assessments using the scientifically-validated QUEST 2 Tool
Establishing policies and procedures to manage risk
Creating awareness of high quality programs for kids

HIGH FIVE® provides an evidence-based approach to positive experiences for kids, empowering them to excel in life.

Program Feedback

Did you participate in a Recreation and Culture program this season?

We are genuinely interested in hearing any feedback you have about your experience. Your comments will help us continue to provide quality programs and improve services.

Please take a few minutes to complete our survey.

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